Domain Migration Tips To Preserve Search Engine Rankings

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Rebranding is one of the most common marketing initiatives for businesses, and can occur for many reasons. Whether it is an attempt to dissociate with the performance of the past or to simplify the brand, this marketing tactic can be very effective if approached properly.

Some notable brands have undergone this process including Comcast’s rebranding to Xfinity, and the British Overseas Airway Corporation’s (BOAC) rebranding to British Airways. In the digital world, Quantum Computer Services successfully changed its name to America Online in 1991–and even Google rebranded from their original name, BackRub.

While rebrandings can be very profitable, it requires a very complex interplay of resources to be successful. One of those resources is search engines and the way they manage a change in domain. In some cases, the original brand has such a strong online presence that a Google search will still return several pages and results before the actual current page. BOAC returns several Wikipedia pages and YouTube video results before you start seeing the current brand’s site, British Airways. On the other hand, if you do a search for Comcast, you’ll find paid and organic results for Xfinity.com occupying the first two ranking positions and the Wikipedia page for Comcast down at position 5.

SEO Preservation

SEO Preservation can be a broad term that may include a variety of performance indicators including page-rank, traffic, ranking keywords, online purchases, bookings, and many more. When SEO preservation is not a key factor throughout domain migration or the URL restructuring process, there are some key lessons that can be learned. As search engine optimizers, we understand that often other factors like time-resources, budget, other marketing efforts, or even client buy-in to the SEO process may inhibit the preservation process. Brands that have failed at this process chose to focus on other priorities during their website migration process, and unfortunately, as a result they have seen dramatic dips in their site performance.

To highlight this, consider the following example. This company, started with 2,100 keywords ranking in the top 20 search results before the domain change and one month later saw a 40% drop to fewer than 1,400 terms in April.

Domain_Migration_Keyword_Drop
Another “nightmare scenario” for SEO is to have domain migration occur so that both domains remain live for some time and links connect the old and new sites back and forth. To avoid this, coordinate the shift all at once because the existence of two live domains with substantial amounts of duplicate content and partial implementation of redirects will send conflicting signals to search engines about which site should rank. Consequently, the domain authority is then split instead of shifted from the old domain to the new one. In some cases we’ve seen domain authority drops for both the old and the new domain.

To illustrate this, consider this example below. Average daily site visits dropped in half due to falling organic traffic when the site no longer ranked for terms that they dominated only weeks before.

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Rebrandings with SEO in Mind

What steps do you need to plan ahead for, in order to minimize the chance of these drops impacting your business?

There are 6 critical components to maintaining domain authority, digital presence, and accurate tracking of the domain migration. Some of which impact how the domain is perceived and some are related to how the migration is tracked. Keep in mind these crucial elements if your preparing for a rebranding:

  1. Redirects
  2. Resubmit Sitemap
  3. Directory Listings
  4. Social Media
  5. Analytics and Search Console (formerly Webmaster Tools) Profiles
  6. Audit Redirects

Redirects

The most obvious first step is to put in place redirects which automatically route a user from the old domain and page to the new one. There are a range of types of redirects that are available, but for these types of redirects, a 301 is best. A 301 status communicates to search engines and web browsers that the page has been permanently relocated and redirects the user to the correct page. A 301 redirect also transfers ranking power (sometimes called “link juice”) that the legacy page had built up to the new page.

In order to identify every page on the site that needs to be redirected, several tools, including Xenu Link Sleuth, Screaming Frog, Integrity for Mac, are available to “crawl” the legacy site. Pay special attention to URLs that have the most in-bound links, or receive the highest volume of inbound traffic from other sites. These pages are home to most of the site’s “link juice” and must be maintained. Tools such as Moz Open Site Explorer, Google Search Console and Majestic SEO, can be used to compare and make sure that nothing gets skipped or overlooked.

Once the list of legacy pages is complete they must be mapped to pages on the new site and redirected. A simple way to help you do this is to create an excel file listing the old URL’s in one column and the new ones in another. It also helps for verification purposes later.

It’s important to be prepared to make all of the changes at once instead of drifting a handful of pages at a time. Leaving both domains live sends conflicting signals to search engines and can damage the domain authority of both the legacy and new domains.

Resubmit Sitemap

Once the redirects have been implemented it’s important to notify Google and Bing Webmaster Tools that a change of address is happening. Leave the old site’s XML sitemap live for about a week after the migration so crawlers can still access it, follow the links therein through the 301 redirects, and start working the old URLs out of their indexes.

Create a XML sitemap for the new domain and submit it to Google and Bing Webmaster Tools/Search Console. Typically, it can take a day or two before the new crawl takes effect and you can compare the number of indexed pages.

Directory Listings

Along with inbound links, directory listings are one of top sources used by both search engines and users to find a website or domain. It’s considered best SEO practice to make certain that listings in online and print directories are current and accurate. A domain migration requires returning to all of the directories that list the legacy domain and updating them to reflect the new address. These directories may include (most generically) FourSquare, InfoGroup, Localeze, YP.com, City Search, and DMOZ. An aggregation tool like MozLocal can help bring all of these directories into alignment.

In addition to the generic directories most businesses have an opportunity to be listed in industry-specific directories. From auto-dealers to law firms or home maintenance professionals, you’ll likely find a set of available directories. The longer a legacy domain has been in existence, the more directories that will subsequently need to be updated.

Social Media

There is a strong correlation between social media engagement and web traffic. Announcing and publicizing the domain name change to provide important social signals and promote the rebranding in its own right. This will generate higher than usual volumes of traffic to the new domain in order to compensate for the potential drop in organic traffic while Google is indexing the new domain. While it isn’t critical to update all legacy posts with a new domain, it’s crucial to make sure that any pages that have social media links to them are correctly redirected. Update social media profiles, especially Twitter, Facebook and Google +, but don’t neglect LinkedIn, Instagram, Blogger, YouTube and any others that are connected to the website.

Analytics and Search Console Profiles

The profiles in an analytics package, whether it is Google Analytics or a fee-for-service provider, will track the traffic to a specific domain, and if it’s set up correctly should not be tracking activity on other domains. In the Admin tab of Google Analytics, the property name and default URL should be updated to reflect the new domain. This is also the time to annotate Google Analytics in order to track the date of the migration.

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In addition to Google Analytics it’s important to update settings in Google Search Console, only AFTER the migration has occurred.

1. On the Search Console homepage, click the name of the legacy site.
2. Click the gear icon; then click change of address.
3. Follow the instructions in the change of site address tool.
4. Monitor site traffic as indicated in move a site with URL changes.

Google_analytics_change_of_address

Audit Redirects

Once everything is complete, it’s important to verify that everything is working as expected. The Screaming Frog web spider tool can help run an audit of the old and new site to examine the results.

1. Upload: The legacy URL’s

Switch the SEO Spider to ‘List Mode,” select the file with all the old URLs to audit and upload.

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This is where the log that was saved from step 1, redirects comes back into play.

2. Select: The ‘Always Follow Redirects’ box

Navigate to the ‘Advanced’ tab inside the ‘Spider Configuration’ and select the ‘Always Follow Redirects‘ option.

Screaming_Frog_Advanced_Tab
As default ‘List Mode’ works at a 0 crawl depth, meaning it just crawls the URLs included in the upload. With this feature selected, it ignores depth and will follow redirects until the final destination (a no response, 2XX, 4XX or 5XX etc.).

3. Start the crawl

Now hit the ‘Start’ button let the SEO Spider crawl the site, reach 100%, and come to a stop.

4. Click on ‘Reports’ & ‘Redirect Chains’

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This report does not just include URLs which have redirect chains, it includes every URL in the original upload and the response in a single export. If a URL has multiple redirects in a chain, this export will map out each hop along the way, redirect 1, to redirect 2, to redirect 3, and all the responses along the way until the final target. It will also show how many hops there are (remember 5+ Google might give up and treat as a 404) and identify any pesky redirect loops.

This report provides a comprehensive method to audit all redirects in a site migration in a nice, easy, single export.

Effective Domain Migration To Preserve Search Engine Rankings

While there are a lot of steps in this process and many intricate details to pay attention to, with preparation and a clearly outlined plan it can be possible to identify unexpected behavior or disparities before they have a notable impact on traffic and visitors. Following the steps to update analytics packages and audit redirects will help identify opportunities to make changes before they become problems.

Now, go forth and change that domain!

 

Instagram for Business: 5 Tips for Effective Advertising

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Social media advertising is on the rise, and more and more social media platforms are providing advertisers with the capability to advertise on each individual platform to best reach their target audience within a specific channel. Instagram has officially joined the game, and with an expected growth to hit over 100 million users by 2018, it’s an obvious decision for relevant businesses to utilize the new advertising options that have been made available.

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So, what kind of businesses should consider advertising on Instagram?Instagram is an incredibly visual-centric social platform, ultimately providing users with appealing imagery that is highly engaging and shareable. With the capabilities to Like, Comment, and Share the content posted by other users, your content’s reach is organically extended to a large portion of the Instagram network.

Businesses with captivating imagery, product photos, and lifestyle-based content (think company events, flowers in the office, happy hour) are able to give their target audience a glimpse inside the brand on the Instagram platform. This “point-of-view” strategy allows users to better understand the background of the business, get to know their employees, how their products are made, and obtain a behind the scenes look at the company – building trust and forging brand loyalty in the process. Fashion companies, lifestyle brands, bloggers, magazines, and other businesses with strong imagery to share tend to be the most successful on the Instagram platform.

Instagram has made an atmosphere for marketers to create a close bond with consumers via mobile devices. With a less conventional content concept in comparison to other traditional advertisements, this form of social engagement can significantly increase digital visibility. The platform offers similar characteristics to Twitter and Facebook, yet the specific steps to connect with your audience are different. Follow these 5 tips to expand your brand reach and effectively advertise on Instagram:

1. Set Your Goals

For any social media advertising initiative, defining your goal should be the first step; followed by the strategy to reach these goals (targeting, content to be shared, brand voice, etc.), which should be built with these objectives top of mind.

Is your brand interested in advertising on Instagram to build out their following? Is the business launching in the US market and seeking to expand brand awareness throughout the country? Is the company launching a new line and seeking to leverage the existing audience of their current, well-established line? Once the goals for your advertising efforts are identified, your business can move towards the execution of the advertising campaign.

2. Establish Your Point of View

With a strong visual presence on the platform, Instagram uses imagery (and the use of some text and hashtags as well) to deliver messaging to users. Businesses must create a brand strategy unique to each social platform, and specifically on Instagram, decide what specific “point of view” they would like to convey to their target audience. Think sneak peek into the showroom, the latest celebrity look from the brand, or a look inside the factory where products are manufactured. Once a brand’s point of view strategy is established, the content strategy should be built to support it.

3. Create A Content Strategy

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Supporting the goals and point of view previously established by your business, your content strategy should go hand in hand with the two. Within the content strategy, you’ll want to tell a story to users on the platform. Keep in mind, users on each social media platform are unique, so the content strategy across social platforms should vary a bit, while aiming to maintain an overall consistent brand voice across all channels. By analyzing the success of each post, you will be able to best determine what works best in terms of content, and optimize your efforts accordingly.

4. Utilize Hashtags

Leverage the organic reach of your posts with the use of relevant and trending hashtags. Instagram’s resources provide inspiration for ways to best use hashtags to connect with the community and extend your brand’s reach.

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5. Continue Improving

In both organic posts and advertising efforts, the success of each should be analyzed and reported on regularly to best determine what works best and what kind of posts don’t perform as well for your specific brand. Maybe the use of a specific hashtag resulted in 30% more engagement on two similar posts, or maybe a specific image type generated noticeably higher results. By analyzing and understanding the success of your efforts, your brand is able to optimize posts accordingly to help foster the best results possible.

Instagram for Business

Instagram is a highly visual social media platform, and it provides brands with the ability to share their point of view with the world. With advertising capabilities being extended to more businesses, we expect to see immense growth on the platform. By following these 5 tips for effective Instagram advertising, your brand’s content strategy and advertising efforts will boost the success of your social media efforts.

 

How Can Personalized Email Make An Impact on Your Users?

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Remember when you set up your first email account? You’ve probably been through countless email addresses since then for various reasons–a change in taste, or more likely, a need for an email address that sounded more professional. Your email addresses back then was essentially your username, so we had “dorky” IDs that we likely would be embarrassed to share as contact information today. Email has evolved into one of the most important forms of online identification, and nearly everything on the web that you create an account for now requires a valid email address.

So, if the basic concept behind naming email addresses has drastically changed, you can bet that the marketing aspect of email has transformed as well. Just as you would be embarrassed to have to explain your decades-old email address, you don’t want to be embarrassed when explaining during a company presentation how you lost potential leads and customers with outdated and ineffective email marketing tactics that didn’t include strategies like personalized email. In order to help make sure this never happens, here are three email marketing tips you should follow to get the most out of your email campaigns.

Focus on the Personalized Email Process

Repeat after me: “Not all emails are meant to generate an online sale.” Again. Not all emails are meant to generate an online sale. Users that visit your website and sign up for more content via email are all motivated by the different things that your website has to offer, and they are all at different points of the conversion funnel.

However, companies are often too distracted with sealing the deal and getting conversions or sales so they often send the same sales-oriented email newsletter to each and every user. While it certainly is easy to do things this way, this method is no longer as effective in the modern era. Users will get annoyed when you place priority on trying to foster a conversion through your emails and appearing overly concerned with driving sales without including messaging that is at all related to the overriding reason they signed up to receive emails from you in the first place. Find out how and why users decided to give you their email address, and present them with content, imagery, and links that they’ll find valuable based on why they signed up.

Email Drip
For example, if you have a fashion site that sells a myriad of designer clothing and you also have a blog that gives style tips, fashion advice, and information about what’s trending now, it is reasonable to assume that someone may visit your site interested in updating their wardrobe, while someone else may come to your site through your blog. If both sign up for your emails, they’re likely anticipating different things from your brand. As a result, sending the same mailer to both users will likely leave someone feeling as if you don’t understand who they are as a customer and that you aren’t interested in what they are actually to learn from your business.

Take a few moments to plan out the process of where users are in the conversion process as well as how they will read, interact, and click through to landing pages from your emails. By doing this instead of focusing on immediately converting all of your email recipients into sales, you should see a considerable bump in your end goal (often conversions) without being overly sales-centric with your email content.

Send One to Two Personalized Emails A Week

If this was a guide on how to get users to unsubscribe from your emails or marking your emails as spam, I would suggest that you send them an email every single day. However, this is a guide on how to use your email marketing more effectively, so I suggest that you send one to two emails a week at most, and don’t click that send button any more after that.

Email_User_Preferences

Do research on the most favorable time and day that your target demographic will check and respond to their email and schedule out your campaigns accordingly. Each email that you send to your users should offer interesting and fresh content that will intrigue them and encourage them to click on prominent calls to action. For example, if you are having a “BOGO” or “50% off everything” sale, and it’s is a week long, it will not create a sense of urgency if your users get an email for 7 days straight reminding them of your amazing sale. “Inbox fatigue” and “email fatigue” are real terms, and in my own email marketing experience, even some of the more well-known brands don’t realize that they are driving online users away with the constant reminder of their existence in their inbox. Do not be that company. Receiving an email from your business should be a pleasant surprise and should be something that users look forward to receiving, not a daily nuisance.

Timing is Key for Email Personalization

I flew to Atlanta this past weekend to catch up with old friends, and I bought my tickets through an online travel company. They emailed me the day before and a couple hours ahead of my flight to check in online so I could skip the line, and linked me to a webpage that I could scan as my boarding pass. I loved the email check-ups and reminders up until I landed and turned on my phone. While I was still on the runway, I received a “How was your flight?” email. This email didn’t come as I was going through baggage claim or after I had gotten home from the airport, it came as soon as I landed. It may sound like an overreaction, but this is a good example of NOT giving users their space when sending them a follow-up email. As soon as I hit the runway post-flight, the first thing I want to be able to do is call my friends and family to let them know I have landed safely and check for any missed personal emails, texts, or phone calls – not get bombarded with emails that should realistically arrive around the time I check in to my hotel.

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Research has shown that follow-up emails, especially for abandoned shopping carts, are great at re-engaging users and influencing purchases. What’s often not included in this research is the timing of when those emails were sent out. As I’ve hinted at earlier, timing when it comes to email marketing is essential and you want to send your follow-up or reminder emails at the right time to retain customer lifetime value and foster positive user engagement.

Effective Email Marketing is Personalized

Ultimately, the most efficient way to confirm that your email marketing initiatives are proving beneficial to your organization is to do a thorough examination of whether or not they are driving increases in key metrics. Whatever you use as your email platform, be sure to take a look at things like click-through-rates and open-rates to discover areas for improvement, and see what types of emails are providing you with the best results. By following best practices and tweaking your messages so that they are tailored to each individual user’s wants and needs, you’ll find your organization will convert more customers, and produce a higher ROI from email marketing efforts.

 

What Is a Responsive Web Design: Understanding the Basics

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Today, as users, we’re constantly on-the-go. The majority of website visits start on mobile devices, and according to eMarketer, Mcommerce sales for US retail will be increasing with each coming year. As a result, optimizing website accessibility and user experience on tablets, smartphones, and every device imaginable is becoming increasingly important in order for all businesses to stay relevant. To accommodate users, websites that are designed responsively are typically the best option available.

Responsive_Design_and_Growing_Mobile_Users
Responsive design is an approach to web development by which a website is planned, designed, and developed to appear optimally in a range of devices. The phrase “appear optimally” refers to a page being readable, easy-to-navigate, and usable with minimal panning and scrolling. Responsive Design is not just a method or technique – it is a fundamental ideology about how a site is designed and built.

What Is A Responsive Web Design?

Responsive design is a front-end development process intended for molding website design and user experience to the user’s device, whether desktop, tablet, or mobile.

In responsive, a cascading style sheet (CSS)—essentially what defines the format and layout of a web page, is leveraged to permit a website to scale to the width of a browser, independent of device type. Javascript and js libraries such as JQuery and Modernizr are also used to accompany this behavior for resizing more dynamic objects like masonry galleries as well as converting mouse activities to touch activities.

Unlike adaptive design or mobile detection, responsive design does not leverage device detection, so rather than querying the device with backend logic, CSS media queries are used to determine things like the width and orientation of the device screen—your browser.

Basics of Responsive Design

Two basic principles exist in responsive design, the use of breakpoints and fluid scaling:

Breakpoints

CSS3 media queries create conditional boundaries at which the width of a specific device type’s browser will then trigger alternate styles. Here at Web Designer Vip, we generally use maximum-width breakpoint, to create a desktop-first (scale down) build versus a minimum-width boundary, for a mobile-first (scale up) build. Queries can also be used to determine height and even device orientation.

Breakpoint sizes (we’ll use widths from here on out) can be set in px or em. The differentiation in modern browsers is negligible, though, compared to a few years back. Breakpoints can be set at any size but they tend to align with the most common dimensions of each Desktop, Tablet Portrait, Mobile Landscape, and Mobile Portrait. Generally speaking, these tend to be 1200/960px, 768px, 480px, and 320px, wide respectively, though industry standards are constantly changing as new devices are released.

Over the years, these types of devices have begun to blend into one another, especially with the introduction of retina displays. As a result, you might find two devices can match the same breakpoint (ie. tablet landscape and laptop) but might also find that a particular device has a unique size, so that’s where the next principle comes into play.

Fluidity

Fluid scaling can be achieved in a few different ways, but it will always involve percentage or em values to permit a container to scale within the bounds of its parent elements, and ultimately the browser. Fluid scaling is necessary to achieve responsiveness between breakpoints, to maximize your real estate, as well as to maintain the flow of columns in a responsive grid.

A simple example of a fluidly scaling object would be an HTML page consisting of one block with width of 100% and a height of “auto”. As the browser changes width, the block scales with it, proportionally. Where you choose to apply this scaling at the granular level is up to you but fluidity should always exist at the top level of any responsive container.

Another popular example of fluidity is a grid layout. In a grid layout, virtual blocks are aligned and evenly distributed over the width of the body of a site or container. These blocks are fixed in width, aligned as inline-blocks, with a parent container which is fluidly scaling. By doing tis, when the browser (and ultimately, the container) reaches the point at which the sum of all blocks exceeds its parent container, the blocks break to the next line. These blocks are referred to as columns and each block could also represent a number of columns.

For instance, if you have 3 blocks, they could represent 9 columns, at 3 columns each. Once you’ve scaled down to a width that fits 2 blocks, at 3 columns each, with the 3rd on the next row, you’re now looking at an 8 column layout, with 2 columns of margin. Scale down further to close out the margin and you’re looking at a 6 column layout with no margin.

Design

Grid layouts may also be used across an entire website, including sidebars and body content. As a result, many websites are designed on grids, flowing from left to right, top to bottom (just like germanic and latin-based written languages).

In order to present the optimally responsive layout for a grid, we start by selecting the known device widths from our knowledge of breakpoints. Using these figures, we calculate the nearest figure of the site width and number of columns, which divide into the greatest number of whole factors. We must do this without compromising the content’s real estate much (so don’t go overboard). One of the most popular systems is the 960grid system, which is often used in 12 columns. Two side-by-side blocks taking up the full width of a page is therefore each 6 and 6 columns respectively, in a 12 column grid.

12_Column_Grid
 

Photo Credit: Tutsplus.com

When designing and developing for responsive, we place emphasis on retaining the structure and order of elements from desktop through mobile. This permits fluid scaling while also reducing unnecessary load of duplicate elements that are hidden or shown at specific breakpoints.

Responsive Design at Web Designer Vip

At Web Designer Vip, our 2015 standards for responsive design include options for a standard 960 grid, requiring designs for desktop and mobile, as well as a widescreen 1200px or 1280px grid requiring designs for widescreen, tablet or 960, and mobile. All interim stages are either snapped via breakpoints, to the next breakpoint size, or fluidly scaling – the complexity of the design and scope of the project will dictate that decision.

Our talented development team includes full stack developers as well as frontend specialists, all of whom are trained in responsive practices and are evaluated on a quarterly basis. We perform quality checks of all the major browsers and aforementioned breakpoint widths both manually and using a proprietary screenshotting service built off of PhantomJs, as well as with manual device testing with our in-house QA engineers.

Optimizing User-Experience

Regardless of your industry or the products and services your company offers, user-experience on your website should be of the utmost importance. With responsive design, your audience will always be able to engage seamlessly with your site on each of their devices, at any given time. Mobile and tablet use is becoming more and more prevalent, and to succeed with your online presence, your website should be optimized for those devices and their users.

 

10 Marketing Strategy Elements You Need for A Website Launch

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Before launching a website, you must determine the qualifications a website needs in order to be successful. There are several elements that must be taken into consideration, such as; website design, content, technical logistics, marketing, and much more. The list goes on and on…

Having a well-thought out strategy is what will make all the difference with a website’s success. Without it, you’re unable to design a site that will accomplish everything a business wants to because those goals haven’t been outlined. At Web Designer Vip, our strategy department likes to take phased approaches when we build a strategy for any type of business before the launch of a website. We begin by asking questions throughout all phases of the project—before it begins, during, and after. The following is a basic “game plan” for the major components of your strategy, and the right questions to ask that will help you create the most effective strategic plan, and reach your finish line to achieve the goals of your site.

Pre Game

The discovery phase is one of the most important parts of any successful website strategy because it helps shape the fundamental aspects of your entire project. Proper research will provide you with a clear understanding of your client needs, your competitive landscape, and the unique assets your business has to offer. Without fully grasping those components, you won’t be able to identify the right business objectives or goals, and furthermore, the tactics you need to implement in order to achieve them. Three crucial strategy elements that should be considered during your initial research phase include the following:

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1. Target Audience

  • Who are they, what will resonate with them the most?
  • How do they behave? Will it be best to market to them offline, online, or socially?

2. Industry landscape

  • Who are my top competitors in my vertical, direct, looking and goliaths alike?
  • What are the industry trends, what is driving them?

3. Differentiators

  • What is my competition not doing well that I can highlight or capitalize upon?
  • What can I offer to offset or detract from any weaknesses?

Game Time

Determining actionable tasks and goals related to your website should be based on what you ultimately want your users to do. What your audience is looking for and how you can fulfil their need should be the basis for how your website is designed. The user-experience is crucial to the success of your online business and should be tailored to meet the needs of your users. These four elements of a strategy should be examined as you’re creating your website:

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4. Social Integration

  • Do I want posts to link to landing pages or just get the word out?
  • How much interaction or commenting do I want between the company and customers? Does it need to be monitored?

5. Content Offerings

  • Am I a catalogue, resource center, thought leadership portal, mix?
  • How do I avoid dead ends and supplement with related upsells?

6. Conversion & CTAs

  • What do I want users to do, buy, share, download, comment, or post?
  • How do I prompt them to do so? With links, buttons, pop ups, and at what stage of interest?

7. Online Environment

  • What are my users looking to do? Browse, buy, learn, or reach out?
  • What atmosphere are they expecting any offline sites or other materials?

Post Game

After the launch of a website, you’re not done yet. In order to stay relevant and continue enhancing your online business, certain elements need to be evaluated and several tactics should be implemented. It’s important to look at what’s working and what’s not working so that you can adapt your strategy to most effectively meet the needs of your audience, and ultimately foster the growth you’re looking for with your business. After your website has launched, consider the following three strategy elements essential to your business plan:

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Photo Credit: Kickify

8. Maintenance

  • What CMS (Content Management System) is in place or should be in place?
  • What resources are in house, or do I outsource?

9. Follow up Marketing

  • What customer service is required or should be offered?
  • What can keep them coming back? Remarketing? Newsletters?

10. What Next?

  • Now what are the competitors and target audience up to, how do I keep up?
  • What else can I add to my website and overall marketing to stay relevant?

An Effective Strategy

The right strategy helps any business take their goals and objectives, outlines them, and creates actionable methods to accomplish goals. By looking at a strategy in several phases, and ensuring that the most important elements, as identified above, are included, you will find the online success you’re seeking to be attainable. Reaching your customers in the most effective way will help foster sales, and build out business growth. A strategic approach will be crucial to reaching your objectives.

 

A Complete Guide for Developing a Digital Marketing Strategy

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When trying to design a great website it is very easy to focus on making something aesthetically pleasing while forgetting to make sure that the website also achieves your business’ online goals. This is why a well thought-out strategy is crucial to the success of any digital design project. Regardless of brand or industry, having a strategy in place so that you’re able to identify business objectives and determine what tactics you will need to accomplish them is necessary. The process of building out an efficient strategy can be complex, so it makes sense to break it down into three phases:

Phase 1: Discovery

The initial stage of developing a strategy is heavily focused on research, so that we have an informed understanding of client needs. By doing a deep dive to learn about the industry, the competitive landscape, and the business, we gather details necessary for a successful kickoff and have a targeted set of questions for the client’s edification. A mix of both qualitative and quantitative research such as examining current website metrics, engaging in competitive analysis, and having conversations with stakeholders will provide us with findings that will be relevant throughout the entire strategy process.

When it comes to qualitative research, we speak with key stake holders that the client has identified to grasp how the web design or web redesign will play a role in their job. Whether it’s the CEO, CMO, or various members of the marketing or sales teams, having a clear understanding of needs from the website is imperative, so we host stakeholder interviews. We’ll ask questions such as, “How does your offline sales process fit in with online efforts?” or “What are the key customer pain points your website should address?” Having an understanding of what employees think about the website and where it can be improved can also provide vital design insights that will help the website generate more sales for your business. Often, this will guide us to opportunities that enhance the site. For example, some businesses may have employees that are on the road and need to access a database that is hosted through the website—in that instance, a sales extranet may be a good fit and increase productivity for the business’ employees.

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This portion of research also uncovers how the website can become an effective tool for everyone at the company to help address the current specific needs of their job. Similarly, we examine more closely the future intentions for the website, and try to understand why the client feels the need to change it. By making sure that we are appropriately aligned with the needs this project needs to fulfill, we can determine the best ways to create a site that addresses every pain point that the client currently has with the site and what might pose a headache in the future.Every website wants to achieve the conversion goals that have been outlined—even if they aren’t an ecommerce website; conversion could mean simply directing them to a physical location. During this phase of the process, we’ll work with our clients to figure out exactly what the conversion is. This enables us to identify the best way to put our clients’ customers through the buyer journey with as little room for error as possible. We’ll also examine writing and marketing needs to identify what is currently occurring online and offline, and where this aspect of their marketing strategy needs to go. Looking at exactly how items are currently sold provides us with insights that help us shape the way the website should be organized, and how the users will access it.

On the other end of the discovery phase is quantitative research. At this point, our goal is to gather high-level findings that are backed up by statistics. Often, we’ll be interested in research related to the target audience, so we want concrete data that is going to provide forward-looking insights on how to best reach them. To gather numbers related to the needs of our target audience, we’ll develop surveys through a platform such as Survey Monkey, and disseminate it across email or social platforms to get as much data as possible. By connecting our questions with the users we’re targeting, we get valuable data that a client may not have been aware of before. Conducting our own research with each new initiative gives us supporting quantitative data that leaves us with unbiased findings that can eventually be used as a basis for decision-making related to design elements, calls-to-action, navigation, and other items that users may want to see or avoid on the website.

Being thorough with our research is incredibly important—especially during this phase, so that we can identify exactly what it is that needs to be examined in the strategy.

Phase 2: Audit

The culmination of the discovery phase brings us to the first audit—the first real deliverable that we present to the client. It’s at this point that we take all of our insights from the “Discovery” phase and use them to put together a coherent and actionable audit plan based on a plethora of different analyses so we know which areas to pinpoint more analyses on. For example, if the client is a start-up, we will look closely at other similar business models and do a more thorough branding audit to make sure their pending presence in the digital space stands out and can compete with both the Davids and Goliaths of their marketplace.

Google_analytics

Several online tools can be a huge help when it comes to finding relevant information and determining areas of improvement. With Google Analytics, you can hone in on existing site performance (if applicable) and see firsthand what’s working and what’s not. During this part of the audience analysis, where the core goal is to really study the behavior of the users, we’ll sometimes look for reoccurring areas of the website where users are dropping off, or certain keywords that aren’t performing. We look to find out the driving need for why users visit their website, identify any issues the client has with the current one, and come up with ways we can solve them. From there, we can generate ideas on how to best increase results and foster business growth from the project at hand. When conducting a competitive analysis, we do a thorough examination of what we can learn from client competition — both failures and successes – to get a stronger indication of what actions we should be taking. We compare our findings to industry averages to gauge what is appropriate or what is not. For example, if the bounce rate is high on the current website, or there are low conversions when visitors access the site through a certain channel. Taking these metrics and then looking at eMarketer, a digital marketing data aggregation service, helps us find industry benchmarks to see if what we’ve found on the client website is occurring for other companies within the industry as well.To highlight all of our findings from the audit, we’ll include key takeaways from each aspect discussed, so that we can present the client with various areas for conversion improvement, and how we can achieve “stickiness,” so users continue to visit a website over and over again, ideally leading to the outlined goal that clients want users to fulfill.

Phase 3: Strategy

Once the audit has been presented, it’s time to move on to the web strategy phase. At this point, we focus on taking the insights found in the audit and fleshing them into actionable recommendations that integrate into various creative and design elements.

During the strategy phase, we create a conversion funnel that will reflect the buyer journey and how the consumer will likely go through the decision-making process. At the top is the awareness phase, where a user is not sure of their problem or if they need a solution. In the middle of the funnel are users who know what they need and are actively researching who has the right solution for them. Finally, at the bottom of the funnel are users that know what they want and which company they want, and simply need to be presented with a clearly defined direct path to conversion. If content aimed towards one area of the funnel is placed incorrectly it may prove to be useless. For example, placing a “buy now” button in a location where the customer has likely spent only a few seconds on your site and is definitely not ready to make a purchase is not going to convert to a sale. Consumers should be guided into the buying process and offered content depending on what stage they are at, and then guided down the funnel to get them closer to converting.

Conversion_funnel

Also during this phase, we work with other departments at our agency to enhance the recommendations we are making. Typically, strategists will collaborate with members of the information architecture team to collaborate on user flows and pathways, or calls-to-action that will support both usability and web conversions. At other times, bringing in a graphic designer to offer creative recommendations and show inspiration behind the branding concepts will help the visualization of the web design project, and bring it to life.

Effective Processes Drive Achievements

When developing a strategy, every action is always supported and backed up by specific business objectives that clients are looking to achieve. By conducting thorough research, analyzing the insights found, and applying them to recommended action items, we can align our clients for success.

 

10 Tips to Enhance Your Search Engine Optimization Strategy

SEO Tips

In the digital marketing space, Search Engine Optimization (or SEO) has become one of the leading areas to hone in on if you’re seeking some major growth for your company. Whether your brand is facing a lot of competition, or is looking to bring in some more sales, employing the best SEO practices can provide you with the results your brand is seeking.

However, to effectively benefit from SEO, you need to consider which tactics will provide you with the highest ROI and are also completely aligned with search engine regulations and rules. Black-hat SEO tactics, which aren’t geared towards a legitimate user audience and are more focused for search engines, will get you penalized with Google, and likely result in your organization being removed from search results altogether.

From tips related to website design to the proper way to build out your keywords, we’ve spoken with our team of SEO experts atWeb Designer Vip, as well as some experts at outside organizations, to understand which methods some of the top companies are recommending when it comes to properly optimizing your website for search engines. Take a look at the ten tips below and see how you can incorporate them into your overall business plan and SEO strategy.

1. Generate Content Ideas through Auto Fill

To rank well for SEO you need great content ideas. Your blog and web pages should be “bookmark worthy” explains Andrew Nguyen, Content Marketer at Bizible. However, sometimes coming up with the ideas for content that you know will rank well isn’t very simple. Nguyen explains how to discover strong content ideas in his tip below:

SEO_Tips_Content

“One way to help your brand come up with web content that provides value is by using Google’s auto fill feature. Auto fill is the list of search queries that Google predicts and lists for you when you type in a keyword. It’s a helpful feature to save people time, and it’s also great for marketers who need content ideas. Here’s how:

  1. Get a list of keywords you want to rank for.
  2. Enter it into the Google search bar.
  3. Then add a letter of the alphabet. For example, type “online marketing” + “a” and you’ll see a list of search queries where the next word starts with the letter “a.”
  4. Write down the suggested search queries that might be good to create content around. Even if you aren’t sure you’re going to write about these topics, record them anyway. You want to create a big list to reference whenever you run out of content ideas.
  5. Do this for every letter of the alphabet. For example, “online marketing” + “b,” “online marketing” +”c” and etc.”

2. Pay Attention to Algorithm Updates

The formula that Google uses to rank web pages is frequently changing. As an SEO professional, it’s vital to stay up-to-date on these algorithm updates, explains Lauren Witte, Associate Director of Marketing at JacksonWhite, P.C:

“Google changes its algorithms periodically—usually every couple of months. They typically don’t announce it too far ahead of time, and the only way you might be made aware of the change is through noticing shifts in traffic to your website. A change in the current algorithm will likely mean a necessary strategy change on your end. Subscribe to digital marketing blogs to read about others experiencing algorithm updates and learn how different businesses are adjusting.”

3. Leverage Keyword Tools

Selecting appropriate keywords for anything you produce is important because that’s how users will find you—through the terms they search. How do you determine which keywords you should go after? Anthony De Guzman, SEO Specialist at Saatchi and Saatchi Canada suggests the following:

“Search for keyword ideas in the Google Keyword Planner (AdWords), and select a few with a good average monthly search volume—and enter them into Google. Take a look at the first page results only, since that’s what you should be aiming for, and see if you can compete. Be sure to use third-party tools such as Majestic, Ahrefs, and Moz to measure how authoritative they are (page authority, domain authority, citation flow, trust, flow) and determine how optimized the article is for that particular keyword.”

4. Use Google+

Google has created G+ as a way to verify and connect “entities” on the internet, and G+ Business is integrated with other Google products including Maps, G-Mail, Youtube and even the Chrome browser. Jefe Birkner, Senior SEO Specialist at Web Designer Vip, shares the importance of using this platform:

“G+ results will show up in search results and include shared endorsements when someone in a user’s network has “+1’ed” a G+ listing. Content from a website that gets shared on G+ is indexed immediately, meaning that it shows up in search results before the whole site is re-indexed.

Google+
Yes, it is one more social media platform that is requesting your attention and engagement, but this one comes from Google, and nobody loves Google products the way Google does. G+ content can show up directly in search results, in the “knowledge graph” on the right side of the screen, and in reviews in the “local pack” with local results. Remember that over 100 million people are logged into their Google accounts every day, these are potential influencers, fans and customers. Don’t let your competitor get a leg up in this area.”

5. Think about Online Communities

Often times, to improve rankings, many businesses will turn to online communities to start sharing their content. Steve Belk, Founder of CutCableToday.com has seen success in terms of rankings when using Reddit:

“I’ve noticed a direct correlation between when one of my articles goes viral on Reddit, and the speed with which it gets indexed and starts ranking. My site is barely 2 months old, and I’ve already had a couple of occasions where someone shared one of my articles on Reddit, it gained a lot of traction, and the same day it shot up to page 1 in the search results for relevant keywords. And those rankings have lasted.”

6. Building a Backlink Profile

Backlinks are a critical part of the SEO mix, but it’s also vital to understand how your page authority is handled, especially if you’re in a competitive niche. Taylor Daughtry, Digital Strategist at TaylorDaughtry.com shares insights on this:

“Google considers all the outbound links on your site just as critical as incoming links. If they’re trustworthy, high-value sites, it influences your page authority in a positive manner, and shows Google’s crawler that you’re reading and linking to other high-quality content. The easiest way to consider your outbound links is the moment you’re creating them—when you’re writing content. Be sure to use only reliable sources that themselves have a high page and domain authority, and you’ll see an increase in your own page authority. This strategy may lower your pool of available link-worthy content, but it could be just the edge you’re looking for.”

7. Quality Content Is Key

SEO is largely based on providing a positive user-experience. That being said, the content that you produce needs to be readable and digestible by users. Matthew DiCiero, SEO Associate at Web Designer Vip, describes the need for quality content below:

“For me, my number one SEO tip (especially for the future) is putting a higher importance on generating content that is digestible for consumers and search engines alike. There is more and more information supporting the idea that search engines are leaning towards algorithms that are content-driven. Identifying a content strategy that adheres to that prediction will be crucial in any digital marketing efforts and help keep you ahead of your competitors. Quality content is essential.”

8. Check for Broken Links

Checking your website for broken links is an effective way to enhance your ranking and improve the experience you provide your users with explains Flo Bejgu, SEO Manager at Inbox Translation:

“When a website redesign takes place, some URLS will change and links from other sites that point to your site might not work anymore. This is bad for both the user experience and SEO. Visitors coming from those pages will get a 404 error page, and those links won’t pass link equity. The more working backlinks to your website, the higher in search engines you will be.”

9. Mobile-Friendly Websites

Mobile-Friendly-Test

Google’s latest algorithm update, nicknamed “mobilegeddon,” is all about having a mobile-friendly website. Daniel Hickey, Director of Creative Advertising at Hickey Marketing Group recommends a responsive design:“If your website isn’t mobile-responsive, have your website redesigned so mobile users can visit your site. Because more than 30% of people use their cell phones to search the web, you could be missing out on potential clients if your website doesn’t appear in the Google mobile search results.”

10. Video Marketing

Many businesses and individuals will overlook video marketing as an effective SEO tool. Janelle Page, Founder and CEO of KickFire Marketing Agency highlights the power of video marketing:

“You can keyword rank a video faster than you can keyword rank a blog post. YouTube and Google are married so producing great video content, and then optimizing those videos, ensures you get found online. 9 out of 10 people will click on a video over a simple plain text result and YouTube is one of the fastest growing search engines.”

The right approach to SEO

The strategy you use to optimize your website for search engines should be part of your entire business plan. By including the best practices, as outlined above, you can effectively enhance your rankings, and ultimately provide a better user-experience for your target audience.

 

Conversion Funnel Optimization at Web Designer Vip’s 2015 Forum

Blue Fountain Media 2015 Digital Marketing Trends

Web Designer Vip held its 3rd Annual Digital Marketing Trends Forum this year at the Gansevoort Park Ave Hotel on September 16-17. In the past, the event has only been one day. However, due to a large RSVP count this was the first time the seminar was held for two days. The forum’s speakers were compromised of the Web Designer Vip team and special guest speaker, Jon-Michael Durkin, who is the Agency Development Manager at Google.

The overall focus of the seminar was to bring to light the importance of optimizing one’s conversion funnel to find the niche audience that your business can convert to long term relationship consumers which can dramatically increase your digital marketing ROI. Broken down and explained step by step, the topics ranged from finding the right leads by using Google Analytics and driving them through the conversion funnel to personalizing your online marketing through marketing automation, optimized SEO, and online advertising beyond search.

Below you can find photos, videos, and presentation slides from our forum:

Finding the Right Leads: Engaging with Digital Targeting

Jon-Michael Durkin, Agency Development Manager at Google


Durkin described the state of the consumer market in today’s world. The consumer is oversaturated with advertisements as, “the average person sees 5,000 ads every day,” Durkin said. Because of segmentation of different consumers with different needs, wants, and purchases, he explained that it wasn’t enough to market and hope for sales leads from an overarching demographic anymore. Using Google Analytics and smart insights, Durkin demonstrated how a business’ market audience can be segmented and narrowed down to a consumer profile.

Driving Leads though the Conversion Funnel

Christina Shaw, Chief Marketing Officer at Web Designer Vip


Shaw gave a deconstruction analysis of how reaching visitors earlier rather than later in the conversion funnel process could help boost sales. Despite the fact that “most websites are targeting people that are ready to buy, but lose people that might not be quite ready yet,” she pointed out that these potential buyers just need to be nudged into learning more and trusting your business. “Blogs, infographics, and quizzes are all great when buyers are still curious and learning about your brand,” she said.Shaw finished with an example of how Web Designer Vip helped make the website and landing pages of PEX Card more inviting and less forceful to potential conversions. “Web Designer Vip built out more top and middle of the funnel touch points for PEX Card and it’s starting to work.”

Using Marketing Automation to Grow Your Business

Joe DiNardo, Director of Paid Media & Social Media


By likening marketing automation with an illustration of a consumer sitting in front of a computer that was bombarding him with ads, DiNardo revealed how marketing automation should actually be called ‘marketing personalization.’ He stated that creating a marketable website with only a certain sales lead objective in mind is like having a finely, tailored suit that looks perfect to the business owner, but won’t fit or match the needs and wants of consumers.Rounding out his presentation with some eye-popping statistics, DiNardo said that, “20% of leads websites generate are sales ready. Marketing personalization can result in 50% more leads at a 30% lower cost and can lead to a 113% increase in sales leads.”

Designing Your Site for Optimal SEO Results

John Marcinuk, Director of SEO & Content


Marcinuk began his presentation with the 4 crucial key ranking factors for a business website’s SEO: visibility, usability, engagement, and authority. Having an up-to-date website isn’t enough to build and maintain high search rankings. He spoke of how potential buyers might be looking for your business online, but that it could lose out to competitors who have optimized their site for SEO more thoroughly. Despite the notion of the technical complexity of SEO such as keyword research, Marcinuk said that “keyword research is the backbone of good SEO, but it’s also the backbone of good messaging.”With the broad range of search engine optimization, he emphasized some important avenues for businesses to focus on like tagging images with meta tags, link building, and optimizing your website not only for desktop but for mobile as well.

Online Advertising Beyond Search Ads

Ashley Kemper, Senior Marketing Strategist


With the heavy competition and rising prices of search advertising like PPC, Kemper discussed how other forms of digital advertising were more cost efficient and made it easier for your company to reach out to potential consumers. “Search marketing is projected to hit $25 billion in revenue next year,” she said.Kemper showed examples of how investing in other advertising options such as display, social media, remarketing, mobile, and video were proven to be very effective. By comparing the vastly different commercials of Dyson, Kemper showed how online advertising should sometimes steer away from being so sales-oriented and serious, and instead appeal to the pathos of our human sides.

10 Marketing Strategy Elements You Need for A Website Launch

Strategy_Elements

Before launching a website, you must determine the qualifications a website needs in order to be successful. There are several elements that must be taken into consideration, such as; website design, content, technical logistics, marketing, and much more. The list goes on and on…

Having a well-thought out strategy is what will make all the difference with a website’s success. Without it, you’re unable to design a site that will accomplish everything a business wants to because those goals haven’t been outlined. At Web Designer Vip, our strategy department likes to take phased approaches when we build a strategy for any type of business before the launch of a website. We begin by asking questions throughout all phases of the project—before it begins, during, and after. The following is a basic “game plan” for the major components of your strategy, and the right questions to ask that will help you create the most effective strategic plan, and reach your finish line to achieve the goals of your site.

Pre Game

The discovery phase is one of the most important parts of any successful website strategy because it helps shape the fundamental aspects of your entire project. Proper research will provide you with a clear understanding of your client needs, your competitive landscape, and the unique assets your business has to offer. Without fully grasping those components, you won’t be able to identify the right business objectives or goals, and furthermore, the tactics you need to implement in order to achieve them. Three crucial strategy elements that should be considered during your initial research phase include the following:

Target_audience

1. Target Audience

  • Who are they, what will resonate with them the most?
  • How do they behave? Will it be best to market to them offline, online, or socially?

2. Industry landscape

  • Who are my top competitors in my vertical, direct, looking and goliaths alike?
  • What are the industry trends, what is driving them?

3. Differentiators

  • What is my competition not doing well that I can highlight or capitalize upon?
  • What can I offer to offset or detract from any weaknesses?

Game Time

Determining actionable tasks and goals related to your website should be based on what you ultimately want your users to do. What your audience is looking for and how you can fulfil their need should be the basis for how your website is designed. The user-experience is crucial to the success of your online business and should be tailored to meet the needs of your users. These four elements of a strategy should be examined as you’re creating your website:

Social_integration

4. Social Integration

  • Do I want posts to link to landing pages or just get the word out?
  • How much interaction or commenting do I want between the company and customers? Does it need to be monitored?

5. Content Offerings

  • Am I a catalogue, resource center, thought leadership portal, mix?
  • How do I avoid dead ends and supplement with related upsells?

6. Conversion & CTAs

  • What do I want users to do, buy, share, download, comment, or post?
  • How do I prompt them to do so? With links, buttons, pop ups, and at what stage of interest?

7. Online Environment

  • What are my users looking to do? Browse, buy, learn, or reach out?
  • What atmosphere are they expecting any offline sites or other materials?

Post Game

After the launch of a website, you’re not done yet. In order to stay relevant and continue enhancing your online business, certain elements need to be evaluated and several tactics should be implemented. It’s important to look at what’s working and what’s not working so that you can adapt your strategy to most effectively meet the needs of your audience, and ultimately foster the growth you’re looking for with your business. After your website has launched, consider the following three strategy elements essential to your business plan:

Website_Maintenance
Photo Credit: Kickify

8. Maintenance

  • What CMS (Content Management System) is in place or should be in place?
  • What resources are in house, or do I outsource?

9. Follow up Marketing

  • What customer service is required or should be offered?
  • What can keep them coming back? Remarketing? Newsletters?

10. What Next?

  • Now what are the competitors and target audience up to, how do I keep up?
  • What else can I add to my website and overall marketing to stay relevant?

An Effective Strategy

The right strategy helps any business take their goals and objectives, outlines them, and creates actionable methods to accomplish goals. By looking at a strategy in several phases, and ensuring that the most important elements, as identified above, are included, you will find the online success you’re seeking to be attainable. Reaching your customers in the most effective way will help foster sales, and build out business growth. A strategic approach will be crucial to reaching your objectives.

 

Data Driven Content Marketing: Measuring Your Effectiveness

data-driven-content-marketing

There’s no question that producing a well strategized and maintained content stream is crucial for the success of any digital business. The benefits are numerous and include everything from an increase in visitor engagement onsite, improved search engine rankings through SEO, and if your content marketing initiatives are done correctly, the establishment of a “sticky” factor that keeps people coming back to your site.

The copywriting portion of content marketing is the fun part, but in order to truly get the most out the content you produce it’s vital that you begin thinking about how effective your content is analytically. A truly effective content marketer combines both the creative and analytical aspects of proper content marketing to produce engaging, hard-hitting copy that is backed by significant amounts of quantitative research to inform what is being discussed. The following are some of the most important elements of proper data driven content marketing to keep in mind to help give your content marketing program a substantial edge over your competition.

Before Posting:

Surf a Little
The key to ensuring that what you’re writing is engaging is making sure that you’re staying on top of trends in your industry, and being aware of what your audience finds valuable. A fairly simple way to do this is to monitor social media conversations on Twitter and Facebook to stay abreast of news and developments. Regularly check industry news outlets and the social profiles of industry influencers to see what “hot topics” are circulating amongst your audience. The content you create should offer some fresh perspective or an appropriate response/reaction to the particular topic.

Leverage Google Trends as a tool for your research efforts to see what terms and trends are significant in searches and just how many people are expressing interest in these terms. The tool also allows you to see a forecast for any given term and topic allowing you to gauge the projected amount of interest users will have in this subject as time progresses. Build this data into your planning phase so that you can identify which topics and subjects users are seeking to learn the most about, and ultimately allow it to help you define what your content should be related to and how effective it will be in providing value to readers.

google-trends-example

The content you create should always be substantiated by correlating data so that you know your efforts aren’t going to be useless. To highlight the benefits of utilizing Google Trends, consider the idea of a relatively new subject within your space and perhaps there isn’t a lot of existing content on it. Take a look at Google Trends to see if this subject may gain traction within the next few months, allowing you and your organization to get an edge over competition, and be one of the first to provide insights on the topic of interest.Keyword Research
Once you have a relevant topic, you’ll want to do your site a favor by ensuring that the final product benefits your search engine rankings and is easily accessible to users. To do this, create content that contains keywords appropriate to the article topic as well as your business’ products or service offerings. A great tool for this is Google Keyword Planner.

keyword-planner-content-marketing-example

The goal here is to find keywords that have a high monthly search volume mixed with low competition, which greatly improves the chances of your content appearing prominently on the search results page when a user searches for the particular set of terms or keywords that you’ve identified. These keywords cannot simply be plugged into your content in any way possible, but instead should be naturally occurring in a way that provides an excellent and relevant user experience while simultaneously giving you as much SEO value as possible.

After Posting

Hopefully you’re using a tool like Google Analytics on your website to help you monitor your site’s performance. If so, allow a week or so to pass after posting your content to allow data about how users are interacting with your content to aggregate. Once you do, dig through the following metrics to analyze the performance of your content and it’s effectiveness in reaching the goal of the content. Identify what types of content is repeatedly producing the best results, and what content could use some improvements, is one of the best ways you can enhance your SEO by using data to drive your content marketing initiatives.

Key Metrics:

  • Page Views: While it shouldn’t be the only metric that informs whether or not your content marketing initiatives are successful, page views are a solid metric that can be extremely helpful when it comes to comparing different pieces of content. It will inform you about what your audience is interested in and also help you identify what pieces of content are the most important on your site for generating traffic.
  • Page Bounce Rate: You’ll want this as low as possible, as it indicates the content was engaging enough to send people elsewhere through the site. Remember that if you’re posting content on a blog a bounce rate at or just slightly below 90% is perfectly normal.
  • Time on Page: These metrics are tied to bounce rate, and reiterates a visitor’s engagement with the content. The longer the average time is that users are interacting with your content the more likely they are to be finding that content helpful.
  • Session Duration/Page Depth: Looking at these two metrics for the overall site will give you a good idea of how effective the content you’re producing is to the overall user experience, and how extensively users are engaging with your website as a whole as a result.
  • Social Engagement: If you share your content on social media, monitor the traffic that comes through that source and how it behaves by utilizing UTM parameters that are linked to your analytics account. Keep track of how people are responding to your content by paying attention to audience follower growth and the amount of likes, shares, comments, and retweets on each of your pieces of content.

Data Driven Content Marketing Informs Success

With data backing what you produce, you can work on continual topic optimization and mold your content program into a tool that cannot only increase your business’ success in terms of online traffic and sales, but also position you and your team as thought leaders in your respective industries. By utilizing tools and programs that allow you to optimize your content, and then examining what’s working and what’s not, you can proactively develop a content program that is tailored to most closely fulfill the needs of your audience, and significantly improve rate that your business grows.

 

Best Call to Action Buttons: 8 CTAs Designed to Convert

Best Call to Action Designs

Building the perfect website is hard. From the right color scheme, to choosing a font that engages audiences, to making sure that technical SEO elements are perfect, there are a lot of different things that require a great deal of thought and effort in order to get right. However, one element really stands above all the rest in importance for any website that is trying to get a user to do something – whether that is buy a product, request a quote on a service, or learn new things about the value a business might provide them. This essential website item is known as a call to action button, and it can be unbelievably difficult to get right.

From choosing the right shape, to its placement on your website, there are a variety of different elements to consider when trying to create the best call to action buttons for your website. With so many different factors to consider, it is easy to get overwhelmed and settle on a button quickly and without much thought – but beware! The right call to action button can mean the difference between hundreds or even thousands of conversions over the lifetime of a website. A great place to look when you’re feeling stuck on what to do is to check out some examples of websites that are doing their calls to action correctly. Here are 8 of our favorites:

1) Uber

All of the best call to action buttons feature copy that gets users to click and see what comes next in a website’s conversion funnel process. However, an equally important part of any good call to action button is whether or not it stands out from the rest of the website it is on. For most pages with ctas, contrast is extremely critical when it comes to making sure that the button actually converts.

Uber-Final
There are few better examples of consistent contrast usage than Uber’s website. The homepage features three separate background images that scroll behind a CTA button that doesn’t change in color, shape, or positioning on the page in the middle left-hand side of the site. It provides three versions of copy for three very different demographics. What is so interesting about this call to action, outside of contrast, is that the three scrolling backgrounds are effectively going after each of their target audiences – in order. First they go after riders with a very simple “sign up” copy, and then drivers with the same message. Finally they provide information for people who are interested in what the business is doing for the community through a “learn more” call to action.

While the copy isn’t particularly earth shattering in it’s originality, it is clear, to the point, and draws the eye so strongly that most user’s initial interaction with the website is almost solely based around the CTA’s location on the page.

2) Flex Studios

Call to action buttons come in lots of shapes and sizes – but all of the best ones offer an emotional trigger while standing in stark contrast to the rest of the page they are featured on. While CTAs are important, sometimes the actual emotional trigger that a CTA uses to be effective isn’t in the button – it’s in the copy that surrounds it.

Flex Studios call to action
A great example of this idea in action can be found on Flex Studios’ website. Featuring scrolling background images, the page changes the text that accompanies each image while giving a consistent green CTA button with the copy “Book a Class”. What’s particularly interesting about this site is that each set of copy provides different emotional triggers that could feasibly interest someone enough to book a class. The initial copy focuses on highlighting Flex’s location in New York City’s Union Square, as their target customer is in that area. For the second image and batch of copy they focus on the three different workouts they offer in an effort to get users to see what different classes they could book by clicking on the call to action. Finally, they highlight their discount pricing for a first class.

In this way the page and its CTA are not addressing just one possible emotional trigger that could get a user to click on it – but three. In this way the page is able to capture a variety of different users with different needs, and this is what makes the call to action button on the page one of the best around.

3) Crazyegg

While a simple button for users to “click to learn more” or “purchase a product” can be extremely effective, some of the best call to action buttons are a lot more interactive and serve as a way to push people down the conversion funnel as opposed to acting as a final step before a purchase.

crazyegg call to action
A great example of an interactive CTA leading to great results for a business is Crazyegg’s website. The homepage is extremely simple – it features the company’s logo and poses a very simple question that a lot of users want to know the answer to: “What’s making your visitors leave?” It then goes one step further and provides a solution by suggesting that audiences find out by entering their website and then click on an extremely alluring CTA – “Show Me My Heatmap”.

This call to action is so effective because it primes users by presenting and then offering a simple solution to a problem. By the time they end up on the next page, they really want an answer to the question Crazyegg posted on their homepage, and are much more likely to sign up for the service as a result. The whole process is a phenomenal example of emotional triggers combining with user interaction to get a business tons of conversions in the most efficient way possible.

4) medCPU

Sometimes the best call to action buttons are the most subtle. While this would seem to go against all logic, if your product is a sizable investment, sometimes it’s important to keep your call to action present, but secondary to providing audiences with information about why they need to purchase what you’re offering.

medCPU-final-cta
For B2B healthcare provider MedCPU, this was certainly the case. A technology solution for hospitals, their product is not something someone would buy on a whim – they need as much information as possible beforehand. As a result, the call to action button at the top of the page, “How It Works”, is a very soft call to action not in the vein of a “buy now!” or a “sign up”, because most users aren’t going to be at the step in the conversion process upon initial entry to the site – they need to learn more about the product first.

MedCPU-Secondary-CTA
It’s only when users get to the bottom of the page and have read everything medCPU can do for their business that they are presented with a much stronger set of calls to action to “Contact Us” and “Request A Demo”. This site is a great example of an initial call to action that is subtle, but moves users along the conversion process in a non-intrusive way, teaming up with a much harder sales-centric call to action later on in the user’s journey through the website.

5) Litmus

We’ve already discussed how the content on the rest of the page can affect a call to action’s worth to a business – but lack of content can play a role as well. This is particularly true in above-the-fold calls to action on a website’s homepage, where text and image clutter can distract users from seeing (and clicking on) what would otherwise be a perfectly decent call to action button.

litmus final call to action
One of the best examples of spacing leading to a call to action button that converts is on email provider Litmus’ site. Their orange call to action button, which reads “Get started now”, would be pretty efficient on most sites – but with how they’ve structured their page it works even better. In particular, their use of an extremely high quality image of a desktop with their email testing suite open in the background, paired with their call to action is impressive. It provides imagery that answers the “why” of their CTA – mainly that their product suite looks great and provides result. There are two lines of text above the CTA that answer the “why” to really drive this idea home.

While this is all impressive and effective in terms of making sure the call to action button performs, what is important here is that a single background image, two lines of text, and standard navigation elements are all users have to contend with outside of content that users have to scroll down to see the rest of. This means that a CTA that is already prominent gets even more prominence on the page – driving more conversions as a result.

6) Spotify

When a website has two unique goals it can be difficult to choose which one to prominently display. We’re already gone through a couple examples of how scrolling background images can be used to solve this issue – but they clearly pose a problem in terms of click-through-rate as your calls to actions on the second and third scrolling images get less face time and less opportunities to drive clicks as a result. If your business is facing this problem, sometimes it’s a better idea to go with two calls to action side-by-side using different color schemes and font choices.

Spotify's Best Call to Action buttons
One of the best calls to action that demonstrates this concept in practice can be found on music streaming service Spotify. Spotify has two clear goals when it comes what they want to do with their online presence – drive as much usage of their platform as possible, while simultaneously trying to convince existing and new users that purchasing their premium package is a worthwhile investment. In order to make sure that both actions can be feasibly taken from their homepage they feature two call to action buttons side-by-side that are designed quite differently. Their “Go Premium” CTA features bold white text on a green background, while their “Play Free” button features black text transparently overlayed on their background image. It’s clear that the primary goal of the site is to drive premium sign-ups as a result of both style and positioning (buttons and clickable navigation elements to the left of a page tend to drive more clicks) of the buttons – but at the same time it’s very easy for users looking to listen for free to find what they’re looking for as well.

7) Unbounce

A lot of the highest-converting calls to action do a phenomenal job of incorporating testimonials on their pages without detracting from their button’s conversion rates. While this might seem relatively simple in practice, getting a testimonial on a page that actually provides value while not pulling user attention away from a call to action button is anything but child’s play. There’s a very fragile balance between allaying some user’s fears of buying your product or service while not negatively impacting those who would otherwise convert with you without a second thought.

Unbounce call to action
A great example of a website that does this perfectly is Unbounce, a landing page creation service. They do an impressive job using vertical space to make sure that their call to action is the star of the show while still including a testimonial. The button itself is big, contrasts nicely with their background color, and features the extremely engaging copy, “build a high-converting landing page now” in big white letters. It’s hard not to be immediately drawn to the call to action – but it’s clear that Unbounce knows that there might be some concerns about their product, so they go to great lengths to make everything as clear as possible. Not only do they map out the exact steps for using their service in the simplest terms possible, they provide a testimonial at the very bottom of the page right below the fold. This way the testimonial is there for users who are looking for it, but the person’s face and the quote they’ve give about how useful Unbounce is doesn’t distract users who have their minds made up about the service and just need to have their attention driven to the CTA button.

8) Giftrocket

Sometimes the best way to get someone to buy your product is to simply get them started with the purchase process. While this is a rare case, occasionally people will see the value that your product brings as they fill out each required step to complete the purchase process. This is particularly true for the gift-giving industry, where the initial purchase step is intimidating, but the feel-good effects of giving a gift to someone helps steer a user to completion once they start the process.

Giftrocket call to action
In this instance, the call to action buttons are tailored so that they make the process seem easy, and not intimidating to users. While you might be slightly misrepresenting the difficulty of sending a gift, once you get a user to click on a button with the intention of buying someone a gift, you can rely on the feel-good power of doing so in order to offset the slight misrepresentation of how easy the process is going to be. There are very few businesses that take advantage of this strategy as efficiently as GiftRocket.

Their CTA, “Send a GiftRocket” dramatically underplays how difficult their service is to use. While it isn’t rocket science (pun intended) to get through their relatively simple fields – it does require you take about 5 minutes to sit down and fill everything out. It isn’t quite as simple as snapping your fingers and immediately sending a GiftRocket, as the CTA would suggest. That being said, because the ease of use expectation is set before a user starts the process and they’re going to be sending a gift – they stick with the process. After all, who starts buying a gift for someone they care about and then stops halfway through – even if the CTA is slightly misleading?

The Best Call to Action Buttons are Tested

Without a doubt these are 8 of the best designed call to action buttons out there in terms of the amount of thought and time that have clearly been put into them. Most of them have been on their respective sites for some time, and all signs point to them being extremely effective converters of traffic. However, it is important to note that just because a call to action button looks nice, doesn’t always mean it will function correctly. At the end of the day the purpose of a call to action button is to convert traffic – not look pretty. So don’t just create a great looking call to action button and think of the task as done and dusted. Test it! You’d be surprised by how often data can go against common conceptions of utility and beauty when it comes to calls to action on a website.

What is the best call to action button example you’ve seen? Let us know in the comments section below.

 

10 Design Presentation Tips to Win the Hearts of Any Client

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For anyone unfamiliar with public speaking or sharing their ideas in front of a large group, the idea of a presentation can be overwhelming. For some people, even presenting in front of a few people can cause jitters. However, at most companies where teamwork or creativity is encouraged, presentations are a common occurrence and mastering presenting skills is crucial as a result.

When you’re showing design-related projects to clients, the manner in which your designs are presented is often just as important as the material itself. Whether you are lacking confidence, or not fully explaining the reasoning behind your idea, you run the risk of leaving clients disappointed and unimpressed. The same concept goes for internal presentations at your company—without utilizing best practices for presenting, your ideas may seem mediocre and unfulfilling.

In order to grow existing relationships with clients, to win the hearts of new clients, or to impress and motivate your co-workers or supervisors, consider the following 10 tips when you’re sharing your team’s latest design projects:

1. Be Prepared

Like with most things in life, preparation is crucial. To make sure you’re comfortable with the ideas you’re speaking about, and to familiarize yourself with some of the key terms you want to cover, take time to organize yourself and ensure you’ve done your prep work. Many people assume that you need to spend hours upon hours on this aspect of the presentation process, however that typically isn’t the case. If you’ve done all the work leading up to this point appropriately and correctly, you only need a little bit of time to walk yourself through the presentation one final time.

2. Act Naturally

Public speaking is one of the top fears people have, and since presenting is a form of public speaking, it’s no surprise that for some people, anxiety can take over. To avoid this, focus on the points you feel strongly about. Remember that the clients or supervisors you’re sharing your work with are people too and that if you act naturally the entire presentation will go much better. Familiarity and confidence in what you’re presenting make it easier to act naturally.

presentation-tips-for-designersPhoto Credit: PrintMag.com

3. Know Who Is On the Other Side

Think about how you would feel if you were working with yourself—and the way you and your team operate on a project. Remember that you’re dealing with the time, money, and expectation of someone else and keep that in mind as you highlight certain points of the project.

4. Personalize All Elements

Chances are that you’ve met with whomever your presenting once before to understand the needs, requirements, or expectations for the project. As you present, make it clear that you’ve heard what they had to say during prior meetings, and have taken that fully into consideration as you crafted the designs you’re sharing with them. Create a checklist of concerns or requests that have been vocalized, and as they come up in the presentation of the project, point out that you’ve done something a certain way to meet their wishes. Reinforcing the decisions you made throughout a logo design or the design of a webpage (even if they are something you always do) shows that the project is custom designed for that particular client, or for your boss’ taste.

5. Don’t Let Nerves Get the Best of You

If you’re nervous, it’s easy to say filler words as you speak. Saying things such as “you know?” or “like” or “um” can easily fill up a nervous conversation. While these terms may seem trivial, they can be distracting to anyone listening to you and make you appear unsure. Even if you’re 100% confident in the project and the material you’re presenting, those terms can take away some of your credibility. The best way to overcome the habit of using filler words is to make a conscientious effort to avoid them while you’re speaking. It’s okay to take a pause if you need a second or two to think about what to say.

6. Say It Once

For major points you’re addressing, it may be your natural instinct to spend a great amount of time focusing on them or repeating what you’ve said. Saying things like “So, as I said…” or “Once again” give the impression that the person you’re presenting to does not understand what you’re saying. Instead, at the culmination of the meeting, offer the opportunity to revisit any aspect of the presentation that needs reiteration.

7. Be Spontaneous

You don’t always have to stick to the precise plan you’ve outlined. You shouldn’t be reading from a script, and should be using any slides or notes merely as a starting point for what you’re discussing. Don’t be afraid to be spontaneous and verbally add or reduce the amount of time you spend on certain sections.

8. Be Positive, No Matter What

Positivity can go a long way. It instills trust in you and your team, and helps build credibility for your business and the quality of work that you do. If the ideas you present aren’t receiving as much positive acclaim as you had imagined, don’t become overly defensive. When alternatives or changes are suggested, instead explain that you can definitely explore the opportunity and that it’s not a problem. Even if you oppose the opinions that are vocalized, consider them post-meeting and create new ideas that are more aligned with the suggestions.

9. Read Cues from Reactions

To expand on the idea of being spontaneous during your presentation, always pay attention to subtle cues as you discuss certain points of the design. If the client seems really interested in a particular design element, spend more time going into further specifics on it than you had originally planned. Plan the general outline of the presentation, but always allow reactions to help you determine what you should spend more or less time on.

presentation-tips-for-design-projects
 

Photo Credit: LMF Design

10. Own It

Even if you didn’t personally create every piece of the design, it’s important you be responsible for and a part of the whole project. Perhaps it’s a logo design and you created the structure of the design, but had no role in the color choice or font style used. If you’re receiving negative reviews on the logo color, it’s a bad idea to pass blame onto some else. Note that the color choice is not favored, and explain that you can easily change it to a preferred choice.

Effective Tips for Design Presentations

Collectively using these tips during your next presentation can help the success of your design project. Presentations aren’t always going to go seamlessly well. There are bound to be hiccups and issues now and then—it happens. Don’t let one failure keep you away from sharing your ideas again in the future. Learn from the errors you make, and allow mistakes to be lessons for the future.

 

What Is a Responsive Web Design: Understanding the Basics

Today, as users, we’re constantly on-the-go. The majority of website visits start on mobile devices, and according to eMarketer, Mcommerce sales for US retail will be increasing with each coming year. As a result, optimizing website accessibility and user experience on tablets, smartphones, and every device imaginable is becoming increasingly important in order for all businesses to stay relevant. To accommodate users, websites that are designed responsively are typically the best option available.

Responsive_Design_and_Growing_Mobile_Users
Responsive design is an approach to web development by which a website is planned, designed, and developed to appear optimally in a range of devices. The phrase “appear optimally” refers to a page being readable, easy-to-navigate, and usable with minimal panning and scrolling. Responsive Design is not just a method or technique – it is a fundamental ideology about how a site is designed and built.

What Is A Responsive Web Design?

Responsive design is a front-end development process intended for molding website design and user experience to the user’s device, whether desktop, tablet, or mobile.

In responsive, a cascading style sheet (CSS)—essentially what defines the format and layout of a web page, is leveraged to permit a website to scale to the width of a browser, independent of device type. Javascript and js libraries such as JQuery and Modernizr are also used to accompany this behavior for resizing more dynamic objects like masonry galleries as well as converting mouse activities to touch activities.

Unlike adaptive design or mobile detection, responsive design does not leverage device detection, so rather than querying the device with backend logic, CSS media queries are used to determine things like the width and orientation of the device screen—your browser.

Basics of Responsive Design

Two basic principles exist in responsive design, the use of breakpoints and fluid scaling:

Breakpoints

CSS3 media queries create conditional boundaries at which the width of a specific device type’s browser will then trigger alternate styles. Here at Web Designer Vip, we generally use maximum-width breakpoint, to create a desktop-first (scale down) build versus a minimum-width boundary, for a mobile-first (scale up) build. Queries can also be used to determine height and even device orientation.

Breakpoint sizes (we’ll use widths from here on out) can be set in px or em. The differentiation in modern browsers is negligible, though, compared to a few years back. Breakpoints can be set at any size but they tend to align with the most common dimensions of each Desktop, Tablet Portrait, Mobile Landscape, and Mobile Portrait. Generally speaking, these tend to be 1200/960px, 768px, 480px, and 320px, wide respectively, though industry standards are constantly changing as new devices are released.

Over the years, these types of devices have begun to blend into one another, especially with the introduction of retina displays. As a result, you might find two devices can match the same breakpoint (ie. tablet landscape and laptop) but might also find that a particular device has a unique size, so that’s where the next principle comes into play.

Fluidity

Fluid scaling can be achieved in a few different ways, but it will always involve percentage or em values to permit a container to scale within the bounds of its parent elements, and ultimately the browser. Fluid scaling is necessary to achieve responsiveness between breakpoints, to maximize your real estate, as well as to maintain the flow of columns in a responsive grid.

A simple example of a fluidly scaling object would be an HTML page consisting of one block with width of 100% and a height of “auto”. As the browser changes width, the block scales with it, proportionally. Where you choose to apply this scaling at the granular level is up to you but fluidity should always exist at the top level of any responsive container.

Another popular example of fluidity is a grid layout. In a grid layout, virtual blocks are aligned and evenly distributed over the width of the body of a site or container. These blocks are fixed in width, aligned as inline-blocks, with a parent container which is fluidly scaling. By doing tis, when the browser (and ultimately, the container) reaches the point at which the sum of all blocks exceeds its parent container, the blocks break to the next line. These blocks are referred to as columns and each block could also represent a number of columns.

For instance, if you have 3 blocks, they could represent 9 columns, at 3 columns each. Once you’ve scaled down to a width that fits 2 blocks, at 3 columns each, with the 3rd on the next row, you’re now looking at an 8 column layout, with 2 columns of margin. Scale down further to close out the margin and you’re looking at a 6 column layout with no margin.

Design

Grid layouts may also be used across an entire website, including sidebars and body content. As a result, many websites are designed on grids, flowing from left to right, top to bottom (just like germanic and latin-based written languages).

In order to present the optimally responsive layout for a grid, we start by selecting the known device widths from our knowledge of breakpoints. Using these figures, we calculate the nearest figure of the site width and number of columns, which divide into the greatest number of whole factors. We must do this without compromising the content’s real estate much (so don’t go overboard). One of the most popular systems is the 960grid system, which is often used in 12 columns. Two side-by-side blocks taking up the full width of a page is therefore each 6 and 6 columns respectively, in a 12 column grid.

12_Column_Grid
 

Photo Credit: Tutsplus.com

When designing and developing for responsive, we place emphasis on retaining the structure and order of elements from desktop through mobile. This permits fluid scaling while also reducing unnecessary load of duplicate elements that are hidden or shown at specific breakpoints.

Responsive Design at Web Designer Vip

At Web Designer Vip, our 2015 standards for responsive design include options for a standard 960 grid, requiring designs for desktop and mobile, as well as a widescreen 1200px or 1280px grid requiring designs for widescreen, tablet or 960, and mobile. All interim stages are either snapped via breakpoints, to the next breakpoint size, or fluidly scaling – the complexity of the design and scope of the project will dictate that decision.

Our talented development team includes full stack developers as well as frontend specialists, all of whom are trained in responsive practices and are evaluated on a quarterly basis. We perform quality checks of all the major browsers and aforementioned breakpoint widths both manually and using a proprietary screenshotting service built off of PhantomJs, as well as with manual device testing with our in-house QA engineers.

Optimizing User-Experience

Regardless of your industry or the products and services your company offers, user-experience on your website should be of the utmost importance. With responsive design, your audience will always be able to engage seamlessly with your site on each of their devices, at any given time. Mobile and tablet use is becoming more and more prevalent, and to succeed with your online presence, your website should be optimized for those devices and their users.

 

How Can Personalized Email Make An Impact on Your Users?

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Remember when you set up your first email account? You’ve probably been through countless email addresses since then for various reasons–a change in taste, or more likely, a need for an email address that sounded more professional. Your email addresses back then was essentially your username, so we had “dorky” IDs that we likely would be embarrassed to share as contact information today. Email has evolved into one of the most important forms of online identification, and nearly everything on the web that you create an account for now requires a valid email address.

So, if the basic concept behind naming email addresses has drastically changed, you can bet that the marketing aspect of email has transformed as well. Just as you would be embarrassed to have to explain your decades-old email address, you don’t want to be embarrassed when explaining during a company presentation how you lost potential leads and customers with outdated and ineffective email marketing tactics that didn’t include strategies like personalized email. In order to help make sure this never happens, here are three email marketing tips you should follow to get the most out of your email campaigns.

Focus on the Personalized Email Process

Repeat after me: “Not all emails are meant to generate an online sale.” Again. Not all emails are meant to generate an online sale. Users that visit your website and sign up for more content via email are all motivated by the different things that your website has to offer, and they are all at different points of the conversion funnel.

However, companies are often too distracted with sealing the deal and getting conversions or sales so they often send the same sales-oriented email newsletter to each and every user. While it certainly is easy to do things this way, this method is no longer as effective in the modern era. Users will get annoyed when you place priority on trying to foster a conversion through your emails and appearing overly concerned with driving sales without including messaging that is at all related to the overriding reason they signed up to receive emails from you in the first place. Find out how and why users decided to give you their email address, and present them with content, imagery, and links that they’ll find valuable based on why they signed up.

Email Drip
For example, if you have a fashion site that sells a myriad of designer clothing and you also have a blog that gives style tips, fashion advice, and information about what’s trending now, it is reasonable to assume that someone may visit your site interested in updating their wardrobe, while someone else may come to your site through your blog. If both sign up for your emails, they’re likely anticipating different things from your brand. As a result, sending the same mailer to both users will likely leave someone feeling as if you don’t understand who they are as a customer and that you aren’t interested in what they are actually to learn from your business.

Take a few moments to plan out the process of where users are in the conversion process as well as how they will read, interact, and click through to landing pages from your emails. By doing this instead of focusing on immediately converting all of your email recipients into sales, you should see a considerable bump in your end goal (often conversions) without being overly sales-centric with your email content.

Send One to Two Personalized Emails A Week

If this was a guide on how to get users to unsubscribe from your emails or marking your emails as spam, I would suggest that you send them an email every single day. However, this is a guide on how to use your email marketing more effectively, so I suggest that you send one to two emails a week at most, and don’t click that send button any more after that.

Email_User_Preferences

Do research on the most favorable time and day that your target demographic will check and respond to their email and schedule out your campaigns accordingly. Each email that you send to your users should offer interesting and fresh content that will intrigue them and encourage them to click on prominent calls to action. For example, if you are having a “BOGO” or “50% off everything” sale, and it’s is a week long, it will not create a sense of urgency if your users get an email for 7 days straight reminding them of your amazing sale. “Inbox fatigue” and “email fatigue” are real terms, and in my own email marketing experience, even some of the more well-known brands don’t realize that they are driving online users away with the constant reminder of their existence in their inbox. Do not be that company. Receiving an email from your business should be a pleasant surprise and should be something that users look forward to receiving, not a daily nuisance.

Timing is Key for Email Personalization

I flew to Atlanta this past weekend to catch up with old friends, and I bought my tickets through an online travel company. They emailed me the day before and a couple hours ahead of my flight to check in online so I could skip the line, and linked me to a webpage that I could scan as my boarding pass. I loved the email check-ups and reminders up until I landed and turned on my phone. While I was still on the runway, I received a “How was your flight?” email. This email didn’t come as I was going through baggage claim or after I had gotten home from the airport, it came as soon as I landed. It may sound like an overreaction, but this is a good example of NOT giving users their space when sending them a follow-up email. As soon as I hit the runway post-flight, the first thing I want to be able to do is call my friends and family to let them know I have landed safely and check for any missed personal emails, texts, or phone calls – not get bombarded with emails that should realistically arrive around the time I check in to my hotel.

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Research has shown that follow-up emails, especially for abandoned shopping carts, are great at re-engaging users and influencing purchases. What’s often not included in this research is the timing of when those emails were sent out. As I’ve hinted at earlier, timing when it comes to email marketing is essential and you want to send your follow-up or reminder emails at the right time to retain customer lifetime value and foster positive user engagement.

Effective Email Marketing is Personalized

Ultimately, the most efficient way to confirm that your email marketing initiatives are proving beneficial to your organization is to do a thorough examination of whether or not they are driving increases in key metrics. Whatever you use as your email platform, be sure to take a look at things like click-through-rates and open-rates to discover areas for improvement, and see what types of emails are providing you with the best results. By following best practices and tweaking your messages so that they are tailored to each individual user’s wants and needs, you’ll find your organization will convert more customers, and produce a higher ROI from email marketing efforts.

 

Instagram for Business: 5 Tips for Effective

Instagram_For_Business_Advertising

Social media advertising is on the rise, and more and more social media platforms are providing advertisers with the capability to advertise on each individual platform to best reach their target audience within a specific channel. Instagram has officially joined the game, and with an expected growth to hit over 100 million users by 2018, it’s an obvious decision for relevant businesses to utilize the new advertising options that have been made available.

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So, what kind of businesses should consider advertising on Instagram?Instagram is an incredibly visual-centric social platform, ultimately providing users with appealing imagery that is highly engaging and shareable. With the capabilities to Like, Comment, and Share the content posted by other users, your content’s reach is organically extended to a large portion of the Instagram network.

Businesses with captivating imagery, product photos, and lifestyle-based content (think company events, flowers in the office, happy hour) are able to give their target audience a glimpse inside the brand on the Instagram platform. This “point-of-view” strategy allows users to better understand the background of the business, get to know their employees, how their products are made, and obtain a behind the scenes look at the company – building trust and forging brand loyalty in the process. Fashion companies, lifestyle brands, bloggers, magazines, and other businesses with strong imagery to share tend to be the most successful on the Instagram platform.

Instagram has made an atmosphere for marketers to create a close bond with consumers via mobile devices. With a less conventional content concept in comparison to other traditional advertisements, this form of social engagement can significantly increase digital visibility. The platform offers similar characteristics to Twitter and Facebook, yet the specific steps to connect with your audience are different. Follow these 5 tips to expand your brand reach and effectively advertise on Instagram:

1. Set Your Goals

For any social media advertising initiative, defining your goal should be the first step; followed by the strategy to reach these goals (targeting, content to be shared, brand voice, etc.), which should be built with these objectives top of mind.

Is your brand interested in advertising on Instagram to build out their following? Is the business launching in the US market and seeking to expand brand awareness throughout the country? Is the company launching a new line and seeking to leverage the existing audience of their current, well-established line? Once the goals for your advertising efforts are identified, your business can move towards the execution of the advertising campaign.

2. Establish Your Point of View

With a strong visual presence on the platform, Instagram uses imagery (and the use of some text and hashtags as well) to deliver messaging to users. Businesses must create a brand strategy unique to each social platform, and specifically on Instagram, decide what specific “point of view” they would like to convey to their target audience. Think sneak peek into the showroom, the latest celebrity look from the brand, or a look inside the factory where products are manufactured. Once a brand’s point of view strategy is established, the content strategy should be built to support it.

3. Create A Content Strategy

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Supporting the goals and point of view previously established by your business, your content strategy should go hand in hand with the two. Within the content strategy, you’ll want to tell a story to users on the platform. Keep in mind, users on each social media platform are unique, so the content strategy across social platforms should vary a bit, while aiming to maintain an overall consistent brand voice across all channels. By analyzing the success of each post, you will be able to best determine what works best in terms of content, and optimize your efforts accordingly.

4. Utilize Hashtags

Leverage the organic reach of your posts with the use of relevant and trending hashtags. Instagram’s resources provide inspiration for ways to best use hashtags to connect with the community and extend your brand’s reach.

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5. Continue Improving

In both organic posts and advertising efforts, the success of each should be analyzed and reported on regularly to best determine what works best and what kind of posts don’t perform as well for your specific brand. Maybe the use of a specific hashtag resulted in 30% more engagement on two similar posts, or maybe a specific image type generated noticeably higher results. By analyzing and understanding the success of your efforts, your brand is able to optimize posts accordingly to help foster the best results possible.

Instagram for Business

Instagram is a highly visual social media platform, and it provides brands with the ability to share their point of view with the world. With advertising capabilities being extended to more businesses, we expect to see immense growth on the platform. By following these 5 tips for effective Instagram advertising, your brand’s content strategy and advertising efforts will boost the success of your social media efforts.

 

Domain Migration Tips To Preserve Search Engine Rankings

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Rebranding is one of the most common marketing initiatives for businesses, and can occur for many reasons. Whether it is an attempt to dissociate with the performance of the past or to simplify the brand, this marketing tactic can be very effective if approached properly.

Some notable brands have undergone this process including Comcast’s rebranding to Xfinity, and the British Overseas Airway Corporation’s (BOAC) rebranding to British Airways. In the digital world, Quantum Computer Services successfully changed its name to America Online in 1991–and even Google rebranded from their original name, BackRub.

While rebrandings can be very profitable, it requires a very complex interplay of resources to be successful. One of those resources is search engines and the way they manage a change in domain. In some cases, the original brand has such a strong online presence that a Google search will still return several pages and results before the actual current page. BOAC returns several Wikipedia pages and YouTube video results before you start seeing the current brand’s site, British Airways. On the other hand, if you do a search for Comcast, you’ll find paid and organic results for Xfinity.com occupying the first two ranking positions and the Wikipedia page for Comcast down at position 5.

SEO Preservation

SEO Preservation can be a broad term that may include a variety of performance indicators including page-rank, traffic, ranking keywords, online purchases, bookings, and many more. When SEO preservation is not a key factor throughout domain migration or the URL restructuring process, there are some key lessons that can be learned. As search engine optimizers, we understand that often other factors like time-resources, budget, other marketing efforts, or even client buy-in to the SEO process may inhibit the preservation process. Brands that have failed at this process chose to focus on other priorities during their website migration process, and unfortunately, as a result they have seen dramatic dips in their site performance.

To highlight this, consider the following example. This company, started with 2,100 keywords ranking in the top 20 search results before the domain change and one month later saw a 40% drop to fewer than 1,400 terms in April.

Domain_Migration_Keyword_Drop
Another “nightmare scenario” for SEO is to have domain migration occur so that both domains remain live for some time and links connect the old and new sites back and forth. To avoid this, coordinate the shift all at once because the existence of two live domains with substantial amounts of duplicate content and partial implementation of redirects will send conflicting signals to search engines about which site should rank. Consequently, the domain authority is then split instead of shifted from the old domain to the new one. In some cases we’ve seen domain authority drops for both the old and the new domain.

To illustrate this, consider this example below. Average daily site visits dropped in half due to falling organic traffic when the site no longer ranked for terms that they dominated only weeks before.

Domain_Migration_Organic_Traffic

Rebrandings with SEO in Mind

What steps do you need to plan ahead for, in order to minimize the chance of these drops impacting your business?

There are 6 critical components to maintaining domain authority, digital presence, and accurate tracking of the domain migration. Some of which impact how the domain is perceived and some are related to how the migration is tracked. Keep in mind these crucial elements if your preparing for a rebranding:

  1. Redirects
  2. Resubmit Sitemap
  3. Directory Listings
  4. Social Media
  5. Analytics and Search Console (formerly Webmaster Tools) Profiles
  6. Audit Redirects

Redirects

The most obvious first step is to put in place redirects which automatically route a user from the old domain and page to the new one. There are a range of types of redirects that are available, but for these types of redirects, a 301 is best. A 301 status communicates to search engines and web browsers that the page has been permanently relocated and redirects the user to the correct page. A 301 redirect also transfers ranking power (sometimes called “link juice”) that the legacy page had built up to the new page.

In order to identify every page on the site that needs to be redirected, several tools, including Xenu Link Sleuth, Screaming Frog, Integrity for Mac, are available to “crawl” the legacy site. Pay special attention to URLs that have the most in-bound links, or receive the highest volume of inbound traffic from other sites. These pages are home to most of the site’s “link juice” and must be maintained. Tools such as Moz Open Site Explorer, Google Search Console and Majestic SEO, can be used to compare and make sure that nothing gets skipped or overlooked.

Once the list of legacy pages is complete they must be mapped to pages on the new site and redirected. A simple way to help you do this is to create an excel file listing the old URL’s in one column and the new ones in another. It also helps for verification purposes later.

It’s important to be prepared to make all of the changes at once instead of drifting a handful of pages at a time. Leaving both domains live sends conflicting signals to search engines and can damage the domain authority of both the legacy and new domains.

Resubmit Sitemap

Once the redirects have been implemented it’s important to notify Google and Bing Webmaster Tools that a change of address is happening. Leave the old site’s XML sitemap live for about a week after the migration so crawlers can still access it, follow the links therein through the 301 redirects, and start working the old URLs out of their indexes.

Create a XML sitemap for the new domain and submit it to Google and Bing Webmaster Tools/Search Console. Typically, it can take a day or two before the new crawl takes effect and you can compare the number of indexed pages.

Directory Listings

Along with inbound links, directory listings are one of top sources used by both search engines and users to find a website or domain. It’s considered best SEO practice to make certain that listings in online and print directories are current and accurate. A domain migration requires returning to all of the directories that list the legacy domain and updating them to reflect the new address. These directories may include (most generically) FourSquare, InfoGroup, Localeze, YP.com, City Search, and DMOZ. An aggregation tool like MozLocal can help bring all of these directories into alignment.

In addition to the generic directories most businesses have an opportunity to be listed in industry-specific directories. From auto-dealers to law firms or home maintenance professionals, you’ll likely find a set of available directories. The longer a legacy domain has been in existence, the more directories that will subsequently need to be updated.

Social Media

There is a strong correlation between social media engagement and web traffic. Announcing and publicizing the domain name change to provide important social signals and promote the rebranding in its own right. This will generate higher than usual volumes of traffic to the new domain in order to compensate for the potential drop in organic traffic while Google is indexing the new domain. While it isn’t critical to update all legacy posts with a new domain, it’s crucial to make sure that any pages that have social media links to them are correctly redirected. Update social media profiles, especially Twitter, Facebook and Google +, but don’t neglect LinkedIn, Instagram, Blogger, YouTube and any others that are connected to the website.

Analytics and Search Console Profiles

The profiles in an analytics package, whether it is Google Analytics or a fee-for-service provider, will track the traffic to a specific domain, and if it’s set up correctly should not be tracking activity on other domains. In the Admin tab of Google Analytics, the property name and default URL should be updated to reflect the new domain. This is also the time to annotate Google Analytics in order to track the date of the migration.

Google_Analytics_Property_Settings
In addition to Google Analytics it’s important to update settings in Google Search Console, only AFTER the migration has occurred.

1. On the Search Console homepage, click the name of the legacy site.
2. Click the gear icon; then click change of address.
3. Follow the instructions in the change of site address tool.
4. Monitor site traffic as indicated in move a site with URL changes.

Google_analytics_change_of_address

Audit Redirects

Once everything is complete, it’s important to verify that everything is working as expected. The Screaming Frog web spider tool can help run an audit of the old and new site to examine the results.

1. Upload: The legacy URL’s

Switch the SEO Spider to ‘List Mode,” select the file with all the old URLs to audit and upload.

Screaming_Frog_List_Mode
This is where the log that was saved from step 1, redirects comes back into play.

2. Select: The ‘Always Follow Redirects’ box

Navigate to the ‘Advanced’ tab inside the ‘Spider Configuration’ and select the ‘Always Follow Redirects‘ option.

Screaming_Frog_Advanced_Tab
As default ‘List Mode’ works at a 0 crawl depth, meaning it just crawls the URLs included in the upload. With this feature selected, it ignores depth and will follow redirects until the final destination (a no response, 2XX, 4XX or 5XX etc.).

3. Start the crawl

Now hit the ‘Start’ button let the SEO Spider crawl the site, reach 100%, and come to a stop.

4. Click on ‘Reports’ & ‘Redirect Chains’

Screaming_Frog_Redirect_Chains
This report does not just include URLs which have redirect chains, it includes every URL in the original upload and the response in a single export. If a URL has multiple redirects in a chain, this export will map out each hop along the way, redirect 1, to redirect 2, to redirect 3, and all the responses along the way until the final target. It will also show how many hops there are (remember 5+ Google might give up and treat as a 404) and identify any pesky redirect loops.

This report provides a comprehensive method to audit all redirects in a site migration in a nice, easy, single export.

Effective Domain Migration To Preserve Search Engine Rankings

While there are a lot of steps in this process and many intricate details to pay attention to, with preparation and a clearly outlined plan it can be possible to identify unexpected behavior or disparities before they have a notable impact on traffic and visitors. Following the steps to update analytics packages and audit redirects will help identify opportunities to make changes before they become problems.

Now, go forth and change that domain!

 

10 Advantages of Social Media Marketing for Your Business

Advantages of Social Media

Social media marketing is a highly valued element of any decent marketing strategy. The benefits of using social media marketing are so great, that anyone not implementing the cost-effective marketing resource is missing out on a phenomenal marketing opportunity.

According to Hubspot, 92% of all marketers claim that social media marketing is important for their business, with another 80% stating that their efforts increased traffic to their websites. It’s easy to see that social media marketing is definitely making waves in the marketing field and many marketers report realizing the potential for business growth, however they are unsure of the best method.

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Social Media Examiner states that 97% of marketers are currently participating in social media, but 85% of participants aren’t sure what social media tools are the best to use. There seems to be some uncertainty when it comes to social media marketing. With our help, we will diminish the confusion by thoroughly explaining the best ways to use social media to market your business.

There are an immense amount of benefits of using social media to market your business. We’ve chosen 10 to highlight:

1. Increased Brand Recognition

Social media marketing is one of the most cost-efficient digital marketing methods to syndicate your content and increase your business visibility. Implementing a social media strategy will greatly increase your brand recognition because your business will be reaching such a broad audience of consumers. To get started, create social media profiles for your business and begin networking. Have employees, partner businesses, sponsors, your mother, anyone “like” and “share” your business content on social media. Simply having content “liked” and “shared” makes your business more visible to new consumers which will lead to retaining customers. The more people who know about your business, the better – and social media is a fantastic outlet for showing people what your business is about. Social media marketing increases any businesses’ ROI (return on investment).

2. Improved Brand Loyalty

According to a report by Texas Tech University, brands who engage on social media channels enjoy higher loyalty from their customers. Social media creates the perfect environment for brands to communicate with their consumers and create a bond of brand loyalty. The report proves that brands who communicate with their customers on social media obtain higher levels of customer loyalty.

The millennial consumer generation is known for being the most brand loyal generation of all. The millennial generation is the largest generation in US history – born between the early 1980’s and the early 2000’s – and will soon completely consume the market. Studies show that the millennial consumer generation is 80% more likely to use a brand again if they are pleased with their first purchase. With these technology natives requiring communication between themselves and their brands, businesses must implement social media marketing to catch the eye of the most influential consumer.

3. More Opportunities for Conversion

The more visibility your business has, the better. Every blog post, image, video, or comment may lead viewers to your company website, providing the opportunity for traffic conversion. Social media marketing allows your business to give a positive impression. If a viewer comes across your content and has no need for your products or services, the consumer is more likely to think of your business when the need arises.

4. Higher Conversion Rates

There are several ways social media marketing results in higher conversion rates, the most prominent is its humanization factor. When brands are interactive by sharing content, commenting, and posting statuses on social media, it personifies a brand. People prefer to do business with other people, rather than companies.

Studies have also shown that social media has a 100% higher lead-to-close rate than outbound marketing. When a brand is interactive on social media, consumers who follow your brand’s social media accounts often gain more trust for your brand and view your business as more credible. People use social media platforms to stay connected to their friends, family, and communities. Since people are already talking, why not throw your brand into the mix? More likely than not, they’ll mention your brand to a friend when your products or services are needed, overall providing your business with social proof of its quality. Putting your brand in an atmosphere where people are sharing, liking, and talking, can only improve the conversion rates on your existing traffic.

5. More Brand Authority

When consumers see your business posting on social media – a marketing strategy that only top businesses use – it makes your business appear more credible. Interacting with your customers frequently demonstrates that your business cares about customer satisfaction, and is available to answer any questions that customers might pose. When a satisfied customer wants to spread the word about a great product or service they received from your business, they often turn to social media (especially if social media is the platform where they heard about your business in the first place). Having authentic customers mentioning your business on social media will advertise your business to an even broader audience. The average person has over 300 friends on Facebook, that’s 300 more people that will hear about your business if they scroll through their news feed.

6. Increased Inbound Traffic

Without marketing your business on social media, your inbound traffic is limited to your usual customers. The people familiar with your brand are likely searching for the same keywords you already rank for. You’ll have much more difficulty reaching anyone outside of your loyal customer circle (if you have loyal customers) without social media marketing. Every social media profile you add to your marketing mix (Facebook, Twitter, Instagram, Snapchat, Vine, etc.) is a gateway to your website, and every piece of content you post is another opportunity to acquire a new customer. Social media is a melting pot of different types of people from different cultures and backgrounds, and no two people have the same profile. With different people come different needs and different ways of thinking. Perhaps someone in an older demographic of consumers will search your website for the same keywords, however a millennial generation consumer could think totally differently. By marketing on social media, you are opening your business to versatile consumers all over the world.

7. Cost-Effective

Social media marketing is the most cost-efficient advertising strategy. Once you obtain a few satisfied customers who are vocal about their positive purchase experience, you can sit back and let the advertising be done for you by actual customers who enjoyed your product or service.

According to Hubspot, 84% of marketers found that as little as 6 hours a week spent on social media marketing efforts saw a benefit of reduced marketing expenses. Even paid advertising through Facebook and Twitter is the cheapest form of marketing compared to other methods. If paid advertising on social media is the way you decide to go, you can always start small and watch your conversion rates rise, which will pay off the money you initially put in.

hotdog man

8. Better Search Engine Rankings (SEO)

Search engine ranking is very important for obtaining traffic to your business website. More than 58% of marketers who have been using social media for one year or longer improved search engine rankings. Ranking in the top positions in SEO for your keywords will revolutionize your traffic. Let’s face it, everyone uses Google to find information, and they likely won’t click “Next Page” because they don’t have to, they’ll find the answer within the first URLs they click on. If your business website isn’t ranked high in search engine results, you should probably adjust your marketing strategy.

Although posting on social media might get your business some site traffic, more is required to succeed at social media marketing. First, you must create high quality content. Content such as blogs, infographics, facts, advertising your products or services, employee photos and events, and much more will make your business’s social media profile intriguing and credible. Once you begin posting quality content, you’ll begin to build a social media community. Your followers will “like” and “share” your content, which will give your business more visibility, however it is about quality over quantity. An engaged community is more likely to link to you, which will make your website rank higher in search engine results. Social media can be used to publish your content in order to obtain more links to your webpages, which will rank you higher in search engine results.

9. Overall Better Customer Experience

Social media is a networking and communication platform. Every customer interaction with your business on social media is an opportunity to publicly demonstrate your compassion for your customers. Whether a customer has a complaint you can address, or a compliment to give, social media allows you to address the matter in an interpersonal dialogue. A brand devoted to customer satisfaction that takes the time to compose personal messages will inherently be viewed in a positive light, even if responding to a customer complaint.

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10. Improved Customer Insights

Hubspot reported that 69% of marketers found social platforms provided market place insights. Social media also gives you an opportunity to gain valuable information about what your customers are interested in. By monitoring comments, you can see customers’ blunt opinions of your business that you might not be aware of if your business didn’t have social media presence.

Another insightful aspect of social media marketing is the ability to segment your content syndication lists based on topic and identify what types of content generate the most interest and then produce more of that type of content. With social media marketing you have the ability to measure conversions based on different posts on various social media platforms to find the perfect combination to generate revenue.

Now Get Started

Still don’t know where to start? First, create your business’s social media profiles, next, post engaging content, gain some links to your webpages (which will improve your keyword search engine optimization), and boom: you’ve got yourself a functioning social media marketing strategy.

There are virtually no reasons not to implement social media marketing into your marketing strategy. Your competition is most likely already on social media. Don’t let your competitors hog the playing field. The sooner you start, the sooner you’ll see growth in your business. There is no reason not to market on social media when the potential losses are statistically insignificant.

The longer you wait, the more time you’re losing, the less traffic you’ll receive, and the less customers you will retain.

 

Expert Tips on How To Increase Click Through Rate on Emails

how-to-increase-click-through-rates

Nearly all industries and businesses use email marketing as a way to reach their audience. And it’s no wonder why–as email users, most of us are constantly connected, checking our inbox on desktops and mobile devices multiple times a day. By reaching users on devices that are just a touch or click away, marketers hold a major advantage if this initiative is properly utilized and appropriately implemented.

email_marketing_industry

Email allows you to draw attention to any specific asset of your business. Whether you’re trying to drive immediate sales, remind users of an event, or bring traffic to a distinct page on your website, email marketing is often the best way to do so.If you have significant value to offer users, then the advantages of email marketing may seem endless. However, as a platform it won’t be effective if the message isn’t being opened or clicked on. In order for email marketing to be a successful channel, and for your click-through-rate to be significant enough to produce results, apply as many best practices as you can to your efforts.

We’ve asked some top digital marketing experts at our digital agency for insights, and have looked to outside experts at some top organizations to find out what their best tips are for producing emails with high click-through-rates:

1. Customer Logic

Bryan Clayton, CEO at Greenpal, points out the worth of thinking about your audience when you’re crafting emails, and suggests asking people unfamiliar with the content for feedback on how it reads:

“The biggest mistake we were making when crafting our emails was that we were using company logic as opposed to customer logic. You really need to put yourself in the mind of your customer when crafting your emails. Run your email copy by friends, and strangers. Get feedback because it’s so challenging to get out of your own skin.”

-Bryan Clayton, CEO, Greenpal

2. Timing Matters

Finding the best time to send emails to individual users will provide the best results. Austin Paley, Corporate Marketing Communications Manager at Web Designer Vip, explains the importance of segmenting contacts with consideration for timing:

“While there are some standard times that are widely considered the ‘best’ to send emails based on vertical and email type, you should try and go beyond just finding the best time to send for most of your users and aim to send at the best possible time for each individual on your contact list. For example, if you find that most people like to open emails at 9 am, it isn’t enough to just send an email at 9 am Eastern Standard Time and call it a day. Use the information you’ve gathered in your lists to try and segment your contacts down by time zone – that way you can send to each person at 9 am in their local time. Some mailing platforms will do this for you automatically as a final step before you send – but if your email service provider doesn’t include this it can be as simple as using phone numbers or city data to figure out what state a contact is in and then adding a new time zone field manually. It can be a lot of tiring manual work, but higher open rates and better results make it more than worth it.”

-Austin Paley, Corporate Marketing Communications Manager, Web Designer Vip

3. Think About Individual Users

It’s important to have relevant messaging, and an understanding of your users at a 1-to-1 level explains Shannon Johlic, Head of Marketing at Boomtrain. Then you can deliver only the most targeted content for that individual person:

“As email marketers, we must look to reaching the mythical segment of 1. No audiences, just individual people seeking more personal user experiences. But how do you do this? Previously thought a near impossible task, now, (thanks to machine intelligence), marketers have the opportunity to massively scale and automate not only the actual building of the emails, but the collection and processing of data that surfaces an understanding of the behavior of your subscribers/customers and a deep understanding of your content/products. This coupling of multiple layers of understanding with automation gives marketers tools that predictively populate emails with content most relevant to that individual person, and will deliver it to them at an optimal time. Powerful computers and algorithms have evolved so much that marketers are now able to distribute relevant emails as if sent by a close friend who has known that individual for years.”

-Shannon Johlic, Head of Marketing, Boomtrain

4. Quality over Quantity

Ashley Chavez, Director of Marketing at Get Smart Marketing explains that sending emails to a ton of leads that aren’t necessarily qualified is far less effective than sending to a smaller, qualified group:

“As a marketer, it is your goal to influence a consumer’s purchase decisions. Email is a powerful tool that helps marketers connect with consumers, delivering them useful and relevant content right to their inbox. So, it seems logical that the more people you can contact, the better your chances are at sending qualified leads to sales. However, more doesn’t always mean better. Adding unqualified leads to your nurture campaigns, won’t help close more sales. Grow your email list the smarter way by serving personalized sign up forms only to visitors who haven’t opted in and that fit within one of your target audience personas.”

-Ashley Chavez, Director of Marketing, Get Smart Content

5. Code Images

Andrew Jung, Corporate Marketing Associate at Web Designer Vip suggests always defining your image sizes in your coding, and labeling them with alt image tags for the best user-experience:

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“If your images don’t render in your clients’ email platform, your email will display as an assortment of random white boxes and could come across as spam. By having the image sizes defined with alt image tags in your coding, it ensures that the layout of your email will retain its shape without being jumbled together and your alt tag images will explain and help identify what each white box is. This does not seem like a huge difference to you, but putting in the extra effort can be the decisive factor that might sway your clients to load those images and actually read and react to your email.”

-Andrew Jung, Corporate Marketing Associate, Web Designer Vip

6. Align Content with the Buyer Process

Aligning content with the buying cycle is crucial for every company and should be a focus of any successful email marketing campaign. Troy O’Bryan, CEO at Response Capture explains how organizations should consider where the user is in the buying process when crafting their emails:

ACT_Model

“Each stage of the A.C.T. (Awareness, Consideration, Transaction) Model represents a different part of their journey and the content should be reflective. For example, if a prospect visits the “request a demo” page on your website, they are already in the Consideration stage. A case study or expert guide would be great content for your follow-up email strategy. By tailoring the content to fit the wants and needs of the buyer, they will be more likely to respond because you are providing something of value.”-Troy O’Bryan, CEO, Response Capture

7. What’s the CTA?

Having a strong Call-To-Action allows marketers to encourage users to take a desired action that brings them further into the conversion funnel. Saurbah Nangia, CEO & Founder at Targeting Mantra suggests making the CTA of your email your core focus:

“Marketers should focus on the CTA that goes with the email. Whether it is a template or a simple HTML message, your email focus should be on the CTA you are including in the mail. This is because you have just 1-8 seconds to catch the attention of the reader and you should be able to direct the reader in split seconds what you want him/her to do.”

-Saurbah Nangia, CEO & Founder, Targeting Mantra

8. Testing

Like all other marketing tactics, in order to understand what’s going to resonate best with your users and what types of email messages they’re most likely to open and click through, you need to do some testing. Jeff Tomlin, CMO of Vendasta Technologies highlights the importance of this in his tip:

“Get them into the email. First, you’ve got to get people to open the email and they choose in milliseconds whether to do so or to delete based only on who sent it what the subject line is. So make both count. Remember, emails coming from a person usually perform better than those coming from an entity. And while there are plenty of guidelines on creating open-worthy subject lines, if you’re looking for the BEST subject line, you need to test. Test. Test. And, you got it, test.”

-Jeff Tomlin, CMO, Vendasta Technologies

9. Videos

Owner at The Media Captain says his team has had great success with embedding videos in their email marketing, and suggests using it as an opportunity to engage users in a way that many companies don’t:

“When you mention “video” in the title it typically has a higher open rate percentage. We will then embed the video within the email blast and when people click on it, it drives them to a landing page specific to the email marketing message that we’re delivering.”

-Jason Parks, Owner, The Media Captain

10. Build Consistent Confidence

If you’re not delivering in content, you likely will not be converting clicks. Owen Powis, Founder and CEO of Mailflow, stresses the importance of instilling confidence in your users:

“Focus on creating the best possible experience, and people will click when they have confidence that the email will contain something they want to see. If they know when you send them an offer it’s always a great offer they are far more likely to check it out. The more effort you put into creating a fantastic campaign that genuinely benefits your audience the better your CTR will become. This is a far healthier and longer term strategy than just looking at making the subject line stand out.”

-Owen Powis, Founder and CEO, Mailflow

Effective Email Marketing

Email marketing is one of the best marketing tactics for reaching an audience, and boosting a brand’s ROI. To understand if your efforts are paving the way for your business, take a look at your key performance indicators and examine your open-rates and click-through-rates to identify areas of improvement. If you’d like to enhance the overall performance of your email marketing, and increase your click-through-rates, incorporate some of our experts’ ideas throughout your next campaign.

 

Best Call to Action Buttons: 8 CTAs Designed to Convert

Best Call to Action Designs

Building the perfect website is hard. From the right color scheme, to choosing a font that engages audiences, to making sure that technical SEO elements are perfect, there are a lot of different things that require a great deal of thought and effort in order to get right. However, one element really stands above all the rest in importance for any website that is trying to get a user to do something – whether that is buy a product, request a quote on a service, or learn new things about the value a business might provide them. This essential website item is known as a call to action button, and it can be unbelievably difficult to get right.

From choosing the right shape, to its placement on your website, there are a variety of different elements to consider when trying to create the best call to action buttons for your website. With so many different factors to consider, it is easy to get overwhelmed and settle on a button quickly and without much thought – but beware! The right call to action button can mean the difference between hundreds or even thousands of conversions over the lifetime of a website. A great place to look when you’re feeling stuck on what to do is to check out some examples of websites that are doing their calls to action correctly. Here are 8 of our favorites:

1) Uber

All of the best call to action buttons feature copy that gets users to click and see what comes next in a website’s conversion funnel process. However, an equally important part of any good call to action button is whether or not it stands out from the rest of the website it is on. For most pages with ctas, contrast is extremely critical when it comes to making sure that the button actually converts.

Uber-Final
There are few better examples of consistent contrast usage than Uber’s website. The homepage features three separate background images that scroll behind a CTA button that doesn’t change in color, shape, or positioning on the page in the middle left-hand side of the site. It provides three versions of copy for three very different demographics. What is so interesting about this call to action, outside of contrast, is that the three scrolling backgrounds are effectively going after each of their target audiences – in order. First they go after riders with a very simple “sign up” copy, and then drivers with the same message. Finally they provide information for people who are interested in what the business is doing for the community through a “learn more” call to action.

While the copy isn’t particularly earth shattering in it’s originality, it is clear, to the point, and draws the eye so strongly that most user’s initial interaction with the website is almost solely based around the CTA’s location on the page.

2) Flex Studios

Call to action buttons come in lots of shapes and sizes – but all of the best ones offer an emotional trigger while standing in stark contrast to the rest of the page they are featured on. While CTAs are important, sometimes the actual emotional trigger that a CTA uses to be effective isn’t in the button – it’s in the copy that surrounds it.

Flex Studios call to action
A great example of this idea in action can be found on Flex Studios’ website. Featuring scrolling background images, the page changes the text that accompanies each image while giving a consistent green CTA button with the copy “Book a Class”. What’s particularly interesting about this site is that each set of copy provides different emotional triggers that could feasibly interest someone enough to book a class. The initial copy focuses on highlighting Flex’s location in New York City’s Union Square, as their target customer is in that area. For the second image and batch of copy they focus on the three different workouts they offer in an effort to get users to see what different classes they could book by clicking on the call to action. Finally, they highlight their discount pricing for a first class.

In this way the page and its CTA are not addressing just one possible emotional trigger that could get a user to click on it – but three. In this way the page is able to capture a variety of different users with different needs, and this is what makes the call to action button on the page one of the best around.

3) Crazyegg

While a simple button for users to “click to learn more” or “purchase a product” can be extremely effective, some of the best call to action buttons are a lot more interactive and serve as a way to push people down the conversion funnel as opposed to acting as a final step before a purchase.

crazyegg call to action
A great example of an interactive CTA leading to great results for a business is Crazyegg’s website. The homepage is extremely simple – it features the company’s logo and poses a very simple question that a lot of users want to know the answer to: “What’s making your visitors leave?” It then goes one step further and provides a solution by suggesting that audiences find out by entering their website and then click on an extremely alluring CTA – “Show Me My Heatmap”.

This call to action is so effective because it primes users by presenting and then offering a simple solution to a problem. By the time they end up on the next page, they really want an answer to the question Crazyegg posted on their homepage, and are much more likely to sign up for the service as a result. The whole process is a phenomenal example of emotional triggers combining with user interaction to get a business tons of conversions in the most efficient way possible.

4) medCPU

Sometimes the best call to action buttons are the most subtle. While this would seem to go against all logic, if your product is a sizable investment, sometimes it’s important to keep your call to action present, but secondary to providing audiences with information about why they need to purchase what you’re offering.

medCPU-final-cta
For B2B healthcare provider MedCPU, this was certainly the case. A technology solution for hospitals, their product is not something someone would buy on a whim – they need as much information as possible beforehand. As a result, the call to action button at the top of the page, “How It Works”, is a very soft call to action not in the vein of a “buy now!” or a “sign up”, because most users aren’t going to be at the step in the conversion process upon initial entry to the site – they need to learn more about the product first.

MedCPU-Secondary-CTA
It’s only when users get to the bottom of the page and have read everything medCPU can do for their business that they are presented with a much stronger set of calls to action to “Contact Us” and “Request A Demo”. This site is a great example of an initial call to action that is subtle, but moves users along the conversion process in a non-intrusive way, teaming up with a much harder sales-centric call to action later on in the user’s journey through the website.

5) Litmus

We’ve already discussed how the content on the rest of the page can affect a call to action’s worth to a business – but lack of content can play a role as well. This is particularly true in above-the-fold calls to action on a website’s homepage, where text and image clutter can distract users from seeing (and clicking on) what would otherwise be a perfectly decent call to action button.

litmus final call to action
One of the best examples of spacing leading to a call to action button that converts is on email provider Litmus’ site. Their orange call to action button, which reads “Get started now”, would be pretty efficient on most sites – but with how they’ve structured their page it works even better. In particular, their use of an extremely high quality image of a desktop with their email testing suite open in the background, paired with their call to action is impressive. It provides imagery that answers the “why” of their CTA – mainly that their product suite looks great and provides result. There are two lines of text above the CTA that answer the “why” to really drive this idea home.

While this is all impressive and effective in terms of making sure the call to action button performs, what is important here is that a single background image, two lines of text, and standard navigation elements are all users have to contend with outside of content that users have to scroll down to see the rest of. This means that a CTA that is already prominent gets even more prominence on the page – driving more conversions as a result.

6) Spotify

When a website has two unique goals it can be difficult to choose which one to prominently display. We’re already gone through a couple examples of how scrolling background images can be used to solve this issue – but they clearly pose a problem in terms of click-through-rate as your calls to actions on the second and third scrolling images get less face time and less opportunities to drive clicks as a result. If your business is facing this problem, sometimes it’s a better idea to go with two calls to action side-by-side using different color schemes and font choices.

Spotify's Best Call to Action buttons
One of the best calls to action that demonstrates this concept in practice can be found on music streaming service Spotify. Spotify has two clear goals when it comes what they want to do with their online presence – drive as much usage of their platform as possible, while simultaneously trying to convince existing and new users that purchasing their premium package is a worthwhile investment. In order to make sure that both actions can be feasibly taken from their homepage they feature two call to action buttons side-by-side that are designed quite differently. Their “Go Premium” CTA features bold white text on a green background, while their “Play Free” button features black text transparently overlayed on their background image. It’s clear that the primary goal of the site is to drive premium sign-ups as a result of both style and positioning (buttons and clickable navigation elements to the left of a page tend to drive more clicks) of the buttons – but at the same time it’s very easy for users looking to listen for free to find what they’re looking for as well.

7) Unbounce

A lot of the highest-converting calls to action do a phenomenal job of incorporating testimonials on their pages without detracting from their button’s conversion rates. While this might seem relatively simple in practice, getting a testimonial on a page that actually provides value while not pulling user attention away from a call to action button is anything but child’s play. There’s a very fragile balance between allaying some user’s fears of buying your product or service while not negatively impacting those who would otherwise convert with you without a second thought.

Unbounce call to action
A great example of a website that does this perfectly is Unbounce, a landing page creation service. They do an impressive job using vertical space to make sure that their call to action is the star of the show while still including a testimonial. The button itself is big, contrasts nicely with their background color, and features the extremely engaging copy, “build a high-converting landing page now” in big white letters. It’s hard not to be immediately drawn to the call to action – but it’s clear that Unbounce knows that there might be some concerns about their product, so they go to great lengths to make everything as clear as possible. Not only do they map out the exact steps for using their service in the simplest terms possible, they provide a testimonial at the very bottom of the page right below the fold. This way the testimonial is there for users who are looking for it, but the person’s face and the quote they’ve give about how useful Unbounce is doesn’t distract users who have their minds made up about the service and just need to have their attention driven to the CTA button.

8) Giftrocket

Sometimes the best way to get someone to buy your product is to simply get them started with the purchase process. While this is a rare case, occasionally people will see the value that your product brings as they fill out each required step to complete the purchase process. This is particularly true for the gift-giving industry, where the initial purchase step is intimidating, but the feel-good effects of giving a gift to someone helps steer a user to completion once they start the process.

Giftrocket call to action
In this instance, the call to action buttons are tailored so that they make the process seem easy, and not intimidating to users. While you might be slightly misrepresenting the difficulty of sending a gift, once you get a user to click on a button with the intention of buying someone a gift, you can rely on the feel-good power of doing so in order to offset the slight misrepresentation of how easy the process is going to be. There are very few businesses that take advantage of this strategy as efficiently as GiftRocket.

Their CTA, “Send a GiftRocket” dramatically underplays how difficult their service is to use. While it isn’t rocket science (pun intended) to get through their relatively simple fields – it does require you take about 5 minutes to sit down and fill everything out. It isn’t quite as simple as snapping your fingers and immediately sending a GiftRocket, as the CTA would suggest. That being said, because the ease of use expectation is set before a user starts the process and they’re going to be sending a gift – they stick with the process. After all, who starts buying a gift for someone they care about and then stops halfway through – even if the CTA is slightly misleading?

The Best Call to Action Buttons are Tested

Without a doubt these are 8 of the best designed call to action buttons out there in terms of the amount of thought and time that have clearly been put into them. Most of them have been on their respective sites for some time, and all signs point to them being extremely effective converters of traffic. However, it is important to note that just because a call to action button looks nice, doesn’t always mean it will function correctly. At the end of the day the purpose of a call to action button is to convert traffic – not look pretty. So don’t just create a great looking call to action button and think of the task as done and dusted. Test it! You’d be surprised by how often data can go against common conceptions of utility and beauty when it comes to calls to action on a website

 

Data Driven Content Marketing: Measuring Your Effectiveness

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There’s no question that producing a well strategized and maintained content stream is crucial for the success of any digital business. The benefits are numerous and include everything from an increase in visitor engagement onsite, improved search engine rankings through SEO, and if your content marketing initiatives are done correctly, the establishment of a “sticky” factor that keeps people coming back to your site.

The copywriting portion of content marketing is the fun part, but in order to truly get the most out the content you produce it’s vital that you begin thinking about how effective your content is analytically. A truly effective content marketer combines both the creative and analytical aspects of proper content marketing to produce engaging, hard-hitting copy that is backed by significant amounts of quantitative research to inform what is being discussed. The following are some of the most important elements of proper data driven content marketing to keep in mind to help give your content marketing program a substantial edge over your competition.

Before Posting:

Surf a Little
The key to ensuring that what you’re writing is engaging is making sure that you’re staying on top of trends in your industry, and being aware of what your audience finds valuable. A fairly simple way to do this is to monitor social media conversations on Twitter and Facebook to stay abreast of news and developments. Regularly check industry news outlets and the social profiles of industry influencers to see what “hot topics” are circulating amongst your audience. The content you create should offer some fresh perspective or an appropriate response/reaction to the particular topic.

Leverage Google Trends as a tool for your research efforts to see what terms and trends are significant in searches and just how many people are expressing interest in these terms. The tool also allows you to see a forecast for any given term and topic allowing you to gauge the projected amount of interest users will have in this subject as time progresses. Build this data into your planning phase so that you can identify which topics and subjects users are seeking to learn the most about, and ultimately allow it to help you define what your content should be related to and how effective it will be in providing value to readers.

google-trends-example

The content you create should always be substantiated by correlating data so that you know your efforts aren’t going to be useless. To highlight the benefits of utilizing Google Trends, consider the idea of a relatively new subject within your space and perhaps there isn’t a lot of existing content on it. Take a look at Google Trends to see if this subject may gain traction within the next few months, allowing you and your organization to get an edge over competition, and be one of the first to provide insights on the topic of interest.Keyword Research
Once you have a relevant topic, you’ll want to do your site a favor by ensuring that the final product benefits your search engine rankings and is easily accessible to users. To do this, create content that contains keywords appropriate to the article topic as well as your business’ products or service offerings. A great tool for this is Google Keyword Planner.

keyword-planner-content-marketing-example

The goal here is to find keywords that have a high monthly search volume mixed with low competition, which greatly improves the chances of your content appearing prominently on the search results page when a user searches for the particular set of terms or keywords that you’ve identified. These keywords cannot simply be plugged into your content in any way possible, but instead should be naturally occurring in a way that provides an excellent and relevant user experience while simultaneously giving you as much SEO value as possible.

After Posting

Hopefully you’re using a tool like Google Analytics on your website to help you monitor your site’s performance. If so, allow a week or so to pass after posting your content to allow data about how users are interacting with your content to aggregate. Once you do, dig through the following metrics to analyze the performance of your content and it’s effectiveness in reaching the goal of the content. Identify what types of content is repeatedly producing the best results, and what content could use some improvements, is one of the best ways you can enhance your SEO by using data to drive your content marketing initiatives.

Key Metrics:

  • Page Views: While it shouldn’t be the only metric that informs whether or not your content marketing initiatives are successful, page views are a solid metric that can be extremely helpful when it comes to comparing different pieces of content. It will inform you about what your audience is interested in and also help you identify what pieces of content are the most important on your site for generating traffic.
  • Page Bounce Rate: You’ll want this as low as possible, as it indicates the content was engaging enough to send people elsewhere through the site. Remember that if you’re posting content on a blog a bounce rate at or just slightly below 90% is perfectly normal.
  • Time on Page: These metrics are tied to bounce rate, and reiterates a visitor’s engagement with the content. The longer the average time is that users are interacting with your content the more likely they are to be finding that content helpful.
  • Session Duration/Page Depth: Looking at these two metrics for the overall site will give you a good idea of how effective the content you’re producing is to the overall user experience, and how extensively users are engaging with your website as a whole as a result.
  • Social Engagement: If you share your content on social media, monitor the traffic that comes through that source and how it behaves by utilizing UTM parameters that are linked to your analytics account. Keep track of how people are responding to your content by paying attention to audience follower growth and the amount of likes, shares, comments, and retweets on each of your pieces of content.

Data Driven Content Marketing Informs Success

With data backing what you produce, you can work on continual topic optimization and mold your content program into a tool that cannot only increase your business’ success in terms of online traffic and sales, but also position you and your team as thought leaders in your respective industries. By utilizing tools and programs that allow you to optimize your content, and then examining what’s working and what’s not, you can proactively develop a content program that is tailored to most closely fulfill the needs of your audience, and significantly improve rate that your business grows.

 

Ten Tips for Creating Content Marketing Editorial Calendars

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Content marketing is a crucial component of any successful business plan. Effective content not only helps drives growth but serves as an intricate aspect of audience engagement, allowing marketers everywhere to reach and interact with their users in a way that provides value as well as showcases an organization’s expertise. From traditional written content such as articles for a company blog, to more modern forms of content such as infographics or videos, content marketing collateral forges a connection between companies and their users.

With any successful content marketing plan, a cohesive content marketing editorial calendar is usually the foundation. Not only does it outline what’s expected within a given time frame, it allows you to develop a strategy for accomplishing all of your content-related objectives. By planning ahead you can ensure that all the forms of content you want to include in your initiatives are accounted for.

While the importance of a content calendar is widely known, creating one that can effectively drive your entire content marketing plan often requires some effort. We’ve looked to our internal team of experts that frequently work with content calendars, as well as consulted with some external experts to discover unique tips that have helped to shape successful content marketing programs. Consider our top ten tips when it’s time to build a content calendar for your business:

1. Consumption On An Individual Level

Mckinsey_loyalty_loop
 

Photo Credit: KLP.com

With drastic shifts in how users are consuming information, the importance of engaging the audience with content that is tailored to personal needs is becoming increasingly important. Marie Still, VP of Marketing at AAMP, shares her tip that has enabled her company to produce both high quality and effective content that reaches the audience at all stages of the buyer journey:“We use the McKinsey Loyalty Loop to guide our content strategy. When we are planning for the month, we are creating content for all points on the path to purchase. For example, if we were just creating content to drive awareness we could fall into the leaky bucket scenario where we are gaining new customers but not gaining loyalty; on the other side of that coin, if we are creating content just for our loyal customers then we run the risk of not attracting new buyers and hindering growth.”

-Marie Still, VP of Marketing, AAMP

2. Don’t Be Afraid of Change

When you have the goals of your content calendar clearly outlined, it’s easy to see what material is playing an instrumental role in accomplishing those objectives. If you see that something isn’t working, change it so that you’re better reaching your content goals advises Bryn Dodson, Content Specialist at Web Designer Vip :

“It’s valuable—if not critical—to experiment with different types of content. But make sure you have a strategy in place before you start your calendar, and you stick to your strategy long enough to assess how it’s working. If it’s not meeting your goals, don’t be afraid to change it.”

-Bryn Dodson, Content Specialist, Web Designer Vip

3. Utilize Employee Insights

Discovering innovative topics that will be of interest to your audience can be difficult. For many organizations, it can feel as though the topics you cover are redundant with each passing month. Try consulting those who know your business and audience better than anyone else for unique ideas. Jennifer Rosenthal, Community Manager at Pearson suggests reaching out to your employees for ideas when it comes time to create your content calendars:

“Our goal when creating content is to produce resources that will be interesting and/or useful to our target audience. So, we’ve started to create internal employee resource groups to provide insights into what themes and content topics are relevant to our audiences. We learn a lot about what content themes resonate by listening.”

-Jennifer Rosenthal, Community Manager, Pearson

4.Tailor Content for Each Audience

Depending on your business, you may have several audiences with different preferences or user behaviors. It’s important you have content that appeals to each of them says Matt Woodruff, Social Strategist at Ogilvy & Mather:

“For brands with multiple target audiences, tailor each piece of content specifically for one of these groups. This way, you are ensuring that your content is as relevant as possible and the consumer can more easily see the value for them.You can take this contextualized messaging a step further by creating different targeting groups for each audience using paid social. The targeting options available on Facebook, Twitter and LinkedIn are very sophisticated, allowing marketers to extend their CRM efforts outside of their existing customer base.”

-Matt Woodruff, Social Strategist, Ogilvy & Mather

5. Plan Keywords in Advance

keyword-planner-content-marketing-example

With a tool like Google Keyword Planner, you can see which relevant terms are going to have the highest search volume, and plan the subject of your content around what users are searching for. This way, you aren’t simply creating high-quality content, but you’re creating content that a significant amount of users want to find says Austin Paley, Director of Corporate Marketing at Web Designer Vip:“The beauty of a content calendar is that you can pre-plan out every facet of what you’re going to write about. This doesn’t just mean having deadlines set up and different types of content appropriately spaced out – it means you can take the time to plan out what the title of the piece should be. This is important for SEO – it means that you can figure out what target keywords you want to go after ahead of time and then tell your writers (whoever they may be) what keywords they should be thinking about as they write. This doesn’t mean they have to use it x amount of times or try and stuff it into their header tags – it just helps prime them as to what specific topic they should be focusing on. Doing this goes a long way towards helping to create great content that is also created with keywords in mind.”

-Austin Paley, Director of Corporate Marketing, Web Designer Vip

6. Research Unique Ideas

Before you begin your calendar, you should be doing research on various topics so you know what’s already been over-covered within in your space. The topic you wish to write about may not have a lot of data to support it, or you may discover that a variation of that subject might be a better fit explains Heather Ferguson, Content Manager at Main Path Marketing:

“Make sure to research each topic before you commit to writing it sometimes you will find that the topic you’ve picked has been covered many times and is not unique enough to provide you with value. Other times you will find that there is not enough easily accessible information and that writing the topic would be very difficult to cover without some in-depth research (this isn’t necessarily a bad thing, but it’s better to know in advance and give yourself enough time!). If you do find a topic that has been covered extensively, is there any way to build on it? Perhaps you can update the concept with recently discovered information, or apply it directly to your line of business.”

-Heather Ferguson, Content Manager, Main Path Marketing

7. Competition and Quality

Conducting competitive analysis to see what peers in your industry are producing is important for any content plan. Even if you can’t produce as much content as your competitors might be—you might be able to produce far more valuable content, which will benefit your company much more in the long run highlights Alex Reichmann, CEO at iTestcash.com:

“One trick I have for content creation is to see what my competitors are doing. Are they putting out content daily, weekly, monthly? Also how can I “up” what they are doing? If I can put out better content at a less frequent rate I consider that an advantage over putting out content for the sake of content. I think quality content that will engage users can be important when putting out articles and marketing them.”

-Alex Reichmann, CEO, iTestCash.com

8. Timeliness

Any good content calendar recognizes dates or special events that play a role in the lives of the target demographic. Paying attention to what’s important to your users and reflecting that awareness in your content is important for any successful content marketing plan says Brian Pitre, Marketing Manager at Web Designer Vip.

“Incorporate seasonality and take note of holidays or special days that are relevant to your industry or business as you develop your content calendar. Understand the audience you’re messaging and pay attention to cultural trends or events that are of significance to them. By building these events into your content plan, you can leverage timeliness to ensure that your messages are resonating well with your audience, and begin fostering both credibility and trust.”

-Brian Pitre, Marketing Manager, Web Designer Vip

9. Update Old Content

Aside from creative, fresh content, your content calendar should save room for some repurposing or updating of old content. If you have old articles that perform well, make sure your calendar is allowing time to make them more relevant shares Carly Fauth, Head of Marketing and Outreach at Money Crashers:

“Base part of your content calendar on the purchasing habits or other habits of your current customers. If a certain topic area is quite popular with your readers, devote more content to that area. Do the same for your top-selling products, if you have them. Devote part of your calendar to updating already published posts. If you did a piece on the top gaming systems for 2012, add that to your calendar so it can be refreshed for the current year.”

-Carly Fauth, Head of Marketing and Outreach, Money Crashers

10. Ask Yourself Four Questions

Content-marketing-editorial-calendar-tips

Determining the perceived value your content will provide readers should serve as the foundation for your content calendar. Cameron Conaway, Content Marketing Manager at Flow describes the questions his team asks themselves before they start actually curating content:“There are seemingly infinite content calendar plugins and apps. Most of them do help teams keep a consistent schedule, color-code writers or topic names, and much more. But I’ve always liked to create four separate calendar columns to keep our team’s core values and content mission at the heart of each piece we create: What, How, Why and Who. What core value does the piece exemplify? How does it provide “Youtility” for our target audience? Why would our target audience share it? Who do we hope to influence?”

-Cameron Conaway, Content Marketing Manager, Flow

Content Marketing Editorial Calendars Build Strong Content Results

Regardless of the vertical that your business is a part of, a successful content marketing plan is crucial for effectively reaching your audience. However, in order for your content to foster the kind of results you want, a content calendar is key. By aligning all of your efforts into a cohesive and well thought-out content marketing editorial calendar and incorporating some of the above tips as you begin developing it, you’ll be setting up your content marketing plan for success.

 

The 50 Best “Best Of” Online Marketing Lists

50 Best

Accurately measuring results is one of the greatest opportunities that we have access to through online marketing. Analyzing and evaluating these measurements allows us to observe which practices yield the best results. We can organize these results into lists as a visual way of representing the resources that are performing the greatest for various topics. This leads to many websites in the online marketing industry producing “Best of Lists” throughout each year.

So in that spirit we’ve put together a list of the 50 “Best Of” lists covering the online marketing space. Note: The rankings are simply divided by categories, not in order of importance. We are using the numbers solely to prove that we did, in fact, get to 50.

Online Marketing

1. Forbes kicks off our list with their Top 10 Online Marketing Experts To Follow In 2014. The individuals on the list specialize in different subject matter from varying backgrounds. But each of them are all a wealth of knowledge when it comes to online marketing.

2. One thing that online marketing and blogs have in common is that they need to contain good content. Good content comes from great writing. Writtent.com knows all about that and has compiled a list of The Top 25 Must-Read Internet Marketing Blogs.

3. Gyutae Park’s Winning the Web website uses Alexa, PageRank, Technorati, and Feedburner among other metrics to measure its Internet Marketing Top Blogs. Total number: 370.

4 . Radius – a company that designed predictive and intuitive software to help companies re-imagine growth decisions – has compiled a list of The Best Marketing Blogs of 2015. What we like about this list is that the sites that made the cut were voted upon by readers, and therefore, people who are actually benefitting from utilizing these sources.

5. Kaiser The Sage’s (AKA marketing consultant Jason Acidre) has produced his Top 90 Online Marketing Blogs. He has provided a dense, but diverse list of blogs who hold the top authority in each of their specialties. There is even a section dedicated to some up-and-coming blogs to keep an eye out for.

6. Practical Ecommerce is a site that provides a lot of useful resources for online merchants. Here they have compiled a guide to 12 Useful Ecommerce Blogs.

7. Beth Blanchard and Stone Hansard from Cision teamed up to unleash another list of the Top 100 Social Media, Internet Marketing & SEO Blogs.

8. The little guys need some love too. That’s why UpCity has given us the 25 Up-And-Coming Small Business and Online Marketing Blogs Worth Reading. The list is divided into specific sub-categories, including one that caters directly to small businesses.

9. The team at Branded3 say a good deal of blog ranking tables created recently use the hugely inaccurate and outdated Google PageRank as a method of measuring success. Their solution? A table that uses Alexa Rank and Technorati Rank to calculate the popularity of each site. The result is a list of the Top 100 SEO & Internet Marketing Blogs.

10. HubSpot created the Hot 100 Marketing Blogs list in order to make it easy for people to discover top digital marketing blogs. Hubspot has said, “We’re continually collecting 3rd party data for several thousand blogs that cover Internet marketing topics.” This certainly shows with the strength of the list they’ve put together.

11. The Top 20 Digital Marketing Blogs from Sparxoo. The first five below:

  • Seth Godin – Of course we had to add one of the most famous marketing gurus of all time.
  • Hard Knox Life – Dave Knox brings fresh perspective to digital marketing trends and overall marketing strategy.
  • Guy Kawasaki – Guy Kawasaki shares his incredible insights from years of experience at Apple and other leading companies.
  • Chris Brogan – Chris Brogan, a social marketing guru, posts the latest insights for marketers.
  • AdRants – Steve Hall takes no prisoners in his reviews of the latest ad campaigns.
  • Ads of the World – Want inspiration? Check out creative minds from around the world.

12. The 100 Best Marketing Blogs from Cool Marketing Stuff. Direct and to the point, the list from Cool Marketing Stuff is as comprehensive as it is complete.

13. The Big List of Search Engine Marketing & Optimization Blogs from Top Rank has it all from blogs that cover SEO and PPC to content marketing, social media marketing, and online public relations. The collection of over 400 SEO and Online Marketing related blogs is assembled by the staff at TopRank Online Marketing.

online marketing - seo

Search Engine Optimization

14. Daily Blog Tips The Top 25 SEO Blogs list ranks the blogs according to their Google PageRank, Alexa rank, number of Bloglines subscribers and Technorati authority. Somewhere the team at Blogstorm (#9) are shaking their heads.

15. It’s not just the blogs, but the posts themselves that can be optimized. Yoast, a company that works to make websites more usable and reliable for both owners and visitors provided a list of 10 Tips for an Awesome and SEO-Friendly Blog Post. These guys know their optimization. Nice job!

16. This SEO Linking Building Guide to the best SEO linking building articles (wait, didn’t I just say that?) has it all. Case studies, organic link building tips directly from Google and a great piece by Search Engine Watch about back link building. My favorite: The 30-minute-a-day link Building Plan from iMedia Connection. Now if only someone could come up with the 29-minute-a-day link Building Plan.

17. It wouldn’t be a 50 Best of List without an offering from The Top Tens. So here are their opinions on the Best SEO Blogs. A nice little bonus is that they include other contenders that were in the running at the end of the initial list.

18. Mollie Vandor over at Mashable weighed in with her excellent 20+ Essential Resources for Improving Your SEO Skills. From beginner (SEO for Dummies), to advanced placement degree (Matt Cutts) she’s got it all covered and that’s why Mollie finds herself among the Best of the Best.

Social Media

19. Even a newbie marketer can appreciate a good social media campaign. Nearly everyone has seen one and many of us have been party to one whether we realized it or not. Forbes.com pulls together a great pictorial of the Best-Ever! Social Media Campaigns. Spoiler alert: The Blair Witch Project comes in at #1. Pretty impressive considering it was among the first social media efforts way back in the day (1999).

20. Not to be outdone, social marketing and media blog The Wall decided to go the distance with 40 more and release the Top 50 Social Media Campaigns. Oddly enough, The Blair Witch Project doesn’t even crack the top 50. Guess these lists are a bit subjective. Plus, with these guys being British and all they may have missed that buzz way back when.

21. Of course, you can’t even say social media these days without wondering what Marc Zuckerburg is doing for lunch. Social Media Examiner apparently also has the Zuck-bug and decided to create a 10 Top Facebook Pages post. Number 1? Red Bull. Apparently they’re in tune with their audience.

22. In the case of Smart Blog, the best means the worst. Rachel Crandall put together the best “Worst Of” list compiling 4 Twitter Campaigns That Went Horribly Wrong. Top of the list? At&T (among many other brands) exploiting the anniversary of 9/11 by attempting to use product placement as a form of “commemoration.”

23. Jay Baer, President of Convince & Convert offered up his Top 33 Digital Marketing Blogs. He provides details about the specific content that each blog caters to so you can easily navigate exactly what you may be looking for.

24. Using eCairn Conversation(tm) software, technology company eCairn generated the Top 150 Blog Posts. The top five? Seth’s Blog, Chris Brogan, Jeremiah Owyang, Brian Solis, and Social Media Explorer. There must be something to the eCairn Conversation chart. I think these guys are on to something.

25. Here we have Social Media Explorer’s 7 Effective Ways To Increase Your Social Media Traffic and Conversions. The sites listed help you get a better understanding of how strategizing your social media posts can affect your level of engagement.

26. And a bonus from those same guys at unlucky number 13. The Top 10 Social Media Blogs of 2015 (and it’s not even over yet!).

Going Viral

27. According to the crew at ProspectMX, – a viral campaign is a marketing blitz that essentially creates a pitch which is cool and interesting enough that consumers will spread it on its own. Well said. And with that in mind, their 15 Best Viral Marketing Campaigns put together an interesting list mixing the old (there’s that Blair Witch again) and the new (Old Spice guy).

28. Every year there are a few moments that stand out and define the past 12 months on social media. The team at Social Times decided to take a look back and give us The Top 5 Viral Events of 2014. From the Ice Bucket Challenge, to the Oscar Selfie, this list created a lot of traffic for many sites. Check them out.

29. Visible Measures, along with AdvertisingAge, provide weekly Top 10 Viral Video Ads Chart for the Web’s top-performing brand-driven ad campaigns. Naturally, this year’s Super Bowl spots are ranking the highest. The list includes commercials from Budweiser, Pepsi, and T-Mobile who used Kim Kardashian for their ad. Tragic.

online marketing - email marketing

Email Marketing

30. Vertical Response dropped a post on the 7 Stellar Social & Email Marketing Blogs You Should Be Reading. This list includes blogs that provide lots of valuable tips on how to strategically craft your content for social media and email marketing efforts.

31. If you are new to email marketing, this list is a great place to start. Even if you are a seasoned veteran, Capterra (a free service that helps businesses find software) blog post on the 13 Terrific Email Marketing Blogs for Email Newbies and Ninjas provides some great resources. Rather than just touching on the importance of email marketing, these blogs dive into best practices, analytics, design, and much more.

32. Lindsay Kolowich at HubSpot Blogs gave some samplings of great email campaigns in practice. Her 12 Examples of Effective Email Marketing lists images from a variety of different companies successfully executing their email campaigns. From charities, to online shops and publications, you can take a look at these examples and see if one technique might be able to work for you!

Pay-Per-Click Blogs

33. Pay-per-click marketing success takes a good deal of focus. Tom Demers at BoostCTR keeps his eye on the ball with his list: The Best PPC Blog – The Definitive List of Pay-Per Click Blogs. Among my favorites: The Certified Knowledge Blog (Formerly bgTheory), Bryan Eisenberg and PPC Blog & PPC Training Community.

34. Want to succeed in a big way? Of course you do – and VERO was kind enough to provide a list of their 50 Must-Read Marketing Blogs. See them here, and succeed there (wherever there may be for you).

Conversions

35. It’s all about the conversions these days, and Kristi Hines at Kikolani put together the most comprehensive 6 Essential Split Tests for WordPress Users for Unbounce. When making decisions about your website’s design, you want to know which layout is going to give you the most conversions. A/B testing allows you to try out different options and analyze which one will be most beneficial for your business.

Web Design

36. The team at InstantShift believes one of the best ways to survey the evolution of Web design over a number of years is to compare different versions of websites. So they decided on taking a look at 6 Essential Split Tests for WordPress Users. The results: an interesting comparison of redesigned websites to their earlier incarnations.

37. 7 Essential Resources for Web Designers from Skyje.com identifies the best sources for all things web design. There are multiple websites listed that specialize in fonts, color pickers and icons.

38. Once again Daily Blog Tips served up a top 25 list based on the analysis on Google’s Pagerank, Alexa rank, Bloglines subscribers, and Technorati authority. This time its Top 25 Web Design Blogs.

39. What’s better than a Top 25 Web Design Blogs list? How about a Top 30 Web Design Blogs list? Well the creative online journal for design Web enthusiasts, Web Design Dev, has given us just that. And the extra five go a long way.

40. 40 Web Design Blogs To Follow In 2015 from Elegant Themes’ Blog. These guys have a great understanding of aesthetic and design, and the list they have compiled reflects that. Each site covers a wide range of web design topics from inspiration, to execution, and everything in between.

41. We’ve covered the Best, the Top, and even the Worst – and now we finally have a Must: 29 Web Design Blogs You Must Follow from [Re]Encoded. Here is a list of the 29 best Web design blogs to subscribe to. “The web design industry is always changing, so as a web designer, it is important to always be ahead of the curve,” they say. We totally agree.

42. WordPress is a great CMS and the guys at Web Design Fan have provided us with the 20 Best WordPress Tutorial Blogs. Enjoy!

Guerrilla Marketing

43. This list gives not only gives you a deeper understanding of what guerrilla marketing is, but also a list of ideas on how you can implement it into your own marketing tactics. Take a look at these 6 Tips to Make Guerrilla Marketing Work for You.

44. Referral Candy came through with a compilation of 8 Case Studies and Examples of guerrilla marketing tactics that they believe every startup should know. The examples they provide help you realize the variety of options you have when it comes to these campaigns, as well as the steps these businesses took to execute them.

45. Otonomic’s Top 20 Small Business Guerrilla Marketing Ideas & Strategies goes into detail on what it takes for a small business to make their guerrilla marketing successful. This list gives you a variety of different options to consider, so take a look and see which one might work for your business!

online marketing - content marketing

Content Marketing

46. Michael Brenner of B2B Marketing Insider has recently compiled a list of the Top 20 Content Marketing Blogs You Should Read Every Day. From non-profits to start-ups, this broad list covers a lot of ground and gives a nice variety of content marketing examples.

Affiliate Marketing

47. UpCity has given us a crash course in affiliate marketing with their list of the Top 10 Affiliate Marketing Blogs to Learn From. They go into detail about the content that the blogs cover, and what you can learn from each of them.

48. From Affiliate Top 50 there is the Top 10 Affiliate Marketers and their Blogs You Should Know. More money, more money, more money.

Landing Pages

49. Marketers are becoming more and more interested in measuring the ROI of social media. According to eMarketer, four out of five US businesses with at least 100 employees will be using social media for their marketing efforts this year. This makes measuring the effects of these marketing efforts even more important. That is why HubSpot Blogs created 20 Examples of Great Facebook Fan Pages.

50. Unbounce brings our list to a close with The Top 75 Must-Read Online Marketing Blogs. The company specializes in helping businesses create and customize landing pages to improve their marketing experience. So it’s safe to say we trust their opinion on the matter.

 

Content Repurposing: How To Reuse and Recycle Your Work

Blog - Content Repurposing

Why Is It Important?

Creating strong and interesting content is an essential online marketing concept that we are already very familiar with. We take the time to regularly update our sites to make sure they provide visitors with consistent and reliable information that they can easily engage with, and associate with our brand. However, like a fine wine, sometimes it is our older content that gets better with age.

Content repurposing is a great technique to make the most out of the time and effort that you direct towards content creation. You can invest a lot more than just money into your website, but sometimes making small changes and updates to old ideas can make a big difference. If something has worked well for your company before, why not take advantage of that success and revitalize it for your new objectives?

How Do I Do It?

Repurposing content can add new value to existing work. So where do you even begin? Below we have compiled some tips and techniques that can help get you started:

Rewriting

It is always interesting to take a trip down memory lane and look at your old content. You can see the growth of your business, and how much you have changed over a period of time. However, just like most commodities, your old pages depreciate in value. They become less relevant for people searching, and therefore the worth of your page’s user experience drops. Your SEO can be modernized through simply updating or rewriting this existing content. All it takes is a minimum of 300 added or revised words for Google to view the content as “new,” so a little can go a long way. If you have dated facts on a particular page that once performed exceptionally well, updating that data can bring in new traffic. The same can be applied to old links that once led to related articles or sites. Check to make sure all of those links are still active and providing readers with the information they are looking for. If not, update them! Updated content leads to relevancy, which in return leads to more conversions because Google considers up-to-date content valuable.

Repurposing Ideas

Content calendars help you get a visual layout of your site’s plan for the upcoming months. Sometimes it is easy to brainstorm ideas for topics to cover, but we unfortunately know that is not always the case. Repurposing ideas can help fill in some of the gaps in your calendar, while also creating some consistency for your site and increasing your brand recognition. Every month our Director of Corporate Marketing, Austin Paley posts an SEO Audit on our blog evaluating a chosen website’s performance features. We also do an annual post each January taking a look ahead at some of the top online marketing trends for the upcoming year. Creating some regular content that visitors can anticipate from you can establish some consistency for your brand. A series will be something that is recognizable and easily associated with your company, and something that audiences can always look forward to.

Content Repurposing - Content Calendars

Exploring Your Channels

Make note of trends on social media. Is there anything on your site that is relevant to a topical event? We are constantly seeing hashtags that “throwback” and “flashback,” and if it can make your old baby pictures significant, why not your old content too? Staying interactive on social media allows you to reach your audience through multiple channels, and staying on top of current events and trends makes you appear attentive and engaging. You can even search for trending topics based on specific regions on Twitter, and taking advantage of any suitable trends can be a great opportunity for your brand. Even if the content that you reference to is not from the immediate past, it is only as relevant as you want it to be. You are in control of how visible you want your brand to be, so find a way to interact with your audience when opportunities like this come up.

Content Repurposing - Twitter Trending Topics

Piggybacking Content

Sometimes content that overlaps in relevancy can piggyback one another. You can utilize these opportunities as a chance to give your audience access to additional content, leading them to relevant pages that is housed in other sections of your site. Web Designer Vip has a number of whitepapers that provide readers with extended information on a number of very specific subjects and concepts. While most visitors come to our blog to read quick articles on a topic, we always link to one of our whitepapers as a way of leading an audience member to some relevant content that they may be additionally interested in. Our whitepapers are accessible on their own, but including them in our blogs allows us to keep them in front of our readers as often as possible. We get to kill two birds with one blog post, and it is a technique that can be applied to your work as well.

Analyzing Strengths & Weaknesses

Google Analytics can be your best friend when determining what content should be prioritized in the repurposing process. Take a look at what pages were once strong performers for your site, and revamp any ones that could use some work. Also, make a note of what themes of content do consistently well for you, and try to produce more work under that genre. This can apply to the pages that don’t do so well either. If you can see that a certain subject matter doesn’t always perform, try to avoid it. Google Analytics is a great resource to determine how your content is being received, and can provide vast insight as to where your site does the best. Having a better understanding of this information is a vital step in making your content the strongest it can be for your site, and for your overall business.

Content repurposing can make a large impact on the engagement on your site, and traffic to your business. It is the small changes and little efforts that can pay off exponentially down the road. Finding out what works best for your company and your brand is easier than ever, so take advantage of that content’s performance and apply it to your future endeavors. There is the classic saying that “if it isn’t broken, don’t fix it.” In this case, if it isn’t broken, find a way to keep using it.

 

Top 5 Elements of Successful Email Marketing Strategies

email-marketing-strategies-for-business-growth

When it comes to email marketing, there’s more than one way to measure success. A multitude of metrics can indicate overall performance and present areas for improvement after the launch of a campaign. Taking a look at click-through-rates or open rates, how conversion rate was impacted by a certain email, or how much website traffic is being generated can identify the effectiveness of this kind of marketing initiative. To be successful with email marketing, strategies should be focused on fostering brand engagement and minimizing unsubscribers, all while maintaining strong branding.

Accomplishing all of the above is definitely feasible if the right strategy is created. You need extensive research, sometimes a bit of trial and error, and a thorough understanding of the audience you’re delivering messaging to. However most importantly, you need to implement a series of best practices in order to develop a strategic approach that enables you to achieve your core objectives. Here are 5 elements of email marketing that will help you make sure you’re getting the results you want:

Timing and Frequency

The timing with which you’re sending your email campaigns is one of the most important elements to focus on in an email marketing strategy. You may be located in New York, but perhaps a large portion of your target demographic is in a different time zone. The time of day when users receive emails can directly contribute to performance indicators like open-rate and click-through-rate. You can’t send the same message at the same hour to a global or national audience and expect to reach everyone. Segment your email lists based on the time zone recipients live in so that they’re receiving your emails at an hour that is convenient and appropriate for them.

emailsegmentation

If you’re looking to maximize user engagement with your emails, but aren’t sure when to send, a good place to start is by considering three core time slots—during the morning once your users are commuting or arriving at work, during the early afternoon on their lunch break, or in the evening late night once they are back in their homes. From there, think about your specific audience’s lifestyle habits and when they would be most likely to give some attention to your email. If you’ve launched email campaigns in the past take a look at the statistics provided by your email platform. For example, in MailChimp, you can see the metrics from previous campaigns and identify what time the most users were reached.

Aside from just the timing of your email, the frequency at which you disseminate your messages plays a major role in performance. The age of email blasting is over. Users have increasing email fatigue these days and won’t even open your emails if they are inundated with a plethora of emails. As a result, it is often the case that the more messages you send the less effective they will be. While your emails may have a short “shelf life” this doesn’t mean you should be sending a new one each and every day—that’s how you’ll get a surge in unsubscribers. Instead, keep your emails at two per week at most to ensure that you’re still reaching users and cutting through the clutter of their inbox. Depending on industry, sometimes two per month is even more fitting.

Subject Lines

The importance of a terrific subject line cannot be stressed enough—it’s literally the first thing the user is reading and their first “personal” impression of your brand. An effective subject line sparks user interest and builds anticipation of what the email contains. You need just enough to get the user intrigued, while still staying true to your brand in under 60 characters. It’s okay to think a little outside the box and let some creativity flow with subject lines, but keep in mind that more often than not, simplicity works best. The best subject lines find a happy medium between oozing creativity and being straight to the point of why you’re emailing a user, and make sure that it also fits your company’s branding.

The goal of a subject line is to entice recipients to open the message, but to also click through the email. For that reason, consistency as you go from the subject line to the actual content of the email is crucial. You can’t say something “clickbaity” just so that users open the message, only to disappoint them upon finding no relevancy to what they originally saw in their inbox. This instills a poor sense of trust with your brand and almost guarantees that users won’t take a desired action.

If you have an idea for a subject line but are unsure if it’s fitting with your brand, never be afraid to ask others around you for feedback. Sometimes, an outsider’s perspective can shed some much needed light onto your ideas. Similarly, segmenting your lists into two groups and testing out different subject lines provides you with hard data about what which subject lines resonate best with users. Discovering what works best with the people whose opinions you value most (your users’) is incredibly important.

Content: Visuals and Copy

Images speak louder than words, and this holds true with any successful email marketing strategy. In general there should always be more visuals than copy in an email. Users don’t want too much to read, they want to be able to quickly skim easy-to-digest content and have a full understanding of the central messaging. If you have a lot of content to offer your audience surrounding a particular subject addressed in your email, direct users to a landing page on your website where they can read the rest or review the full article. Don’t contain it all in the message.

A good portion of the copy used in your emails should be in the CTA. In every email, there is an action that you want recipients to take. Whether it’s “Buy Now,” “Request A Quote,” “Download Now,” or “Read More,” if the messaging is too wordy, the CTA will get lost. Instead, make sure these buttons are vibrant and prominent in comparison to the rest of the message, while still fitting with the design theme. Any CTA is a major component of your core-messaging, so if you aren’t concise with the rest of your wording, it may go overlooked.

Since images are vital to the success of an email marketing campaign, you want to make sure they are loading appropriately and quickly for users. Use a file optimizing tool to ensure images load efficiently. If users are waiting for an image to load, they’ll likely skip to the next email or delete the message. That being said, sometimes technology is faulty or an email service provider requires users to choose to see images and as a result images may not load. If you include relevant image alt tags on the visuals you include, users will have at least some context as to what the visuals are intended to be if they aren’t appearing right away. This little effort can go a long way with providing a good user-experience for recipients.

Recently, more and more companies are experimenting with the inclusion of GIFs in their email campaigns. Sometimes, this can be a challenging feat because not all email platforms will load them correctly, or they will load only the frame of the GIF instead of providing users with the full effect. If you’re considering utilizing this type of visual in your emails, thoroughly test it on a variety of platforms, and if it’s going to be frozen on one particular frame, make sure it’s an image that’s able to stand alone and still give users a complete understanding of what the content is about.

Gif in Emails

Photo Credit: Jason Rodriguez

Optimization for All Devices

Long gone are the days where all users accessed their inbox from the same email platform on their desktops. Today users are connected to email through smartphones, tablets, desktops, with a wide range of devices to choose from within those general categories. The way one person views an email isn’t the same way another person does, so to ensure that accessibility isn’t jeopardized for any users, a responsive design email is typically the best solution. This way all recipients on nearly every device and platform imaginable have a user-friendly experience with your email and are able to view it as intended. If you aren’t using a responsive design, investigate what devices the majority of your users are on, and ensure that the email is tailored to those functionalities and set up for that platform.

In today’s era of being constantly connected to the internet, the majority of users are on mobile – regardless of vertical. This actively growing audience is on-the-go and expects the brands they engage with to understand that. Clickable items on a mobile device should be optimized for a touch screen thumb—not a mouse—and shouldn’t require the user to do any extra work (zooming in or zooming out) to view the images in the message.

While you can focus on a certain group of users, ideally, you should be optimizing your email campaigns for your entire audience—which means whatever device they are checking their mail on. Litmus is a tool that allows you to see how your email would render on multiple devices and platforms before you send it. Give it a look through before you launch any email campaign.

BFM Email on iPhone

Personalization

Content you provide users with through email initiatives should be relevant and provide significant value. Marketing to the user as an individual and using personalization no longer needs to be exemplified by addressing them with first and last name. Similar to a conversion funnel, an email funnel allows you to target users with more specific content as they show signs of progressive interest and come closer to becoming a customer.

If a user is in your email database after signing up for your newsletter on a specific blog post, you can segment your lists based on relevant content that they have demonstrated interest in. By personalizing emails in a step-by-step process based on relevance, the effectiveness of your messages will be much greater as the content is related to what initially caused them to interact with your brand.

Perhaps you have a newsletter sign up on your blog, and after reading an article on email marketing the user provides you with their contact information. Sending them a follow up email that addresses logo design will not fulfill their needs, and will seem arbitrary given their reason for signing up. Instead, set up a specific email funnel for users within that group. Send them a whitepaper that goes into further detail about email marketing, and if they open email they move further down the funnel, where they’ll receive another email providing them with content that makes sense given their latest read.

Effective Email Marketing Strategies

Email marketing is one of the most effective ways to streamline communications with a specific audience. Regardless of industry or whether a company is B2B or B2C, this strategic marketing approach can garner immense results for brands if executed correctly. Utilize our best practices with every marketing campaign to help reach your users and foster business growth.

 

Social Media Content Management – What Works For Each Channel

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With the capabilities of social advertising continuously expanding, this starts a whole different game for the traditional community management efforts on social. Yes, we’re still posting relevant content that will speak to a company’s audience, but now we can actually target the specific group of users that we’re looking to reach and see some really strong engagement metrics.

What does that mean? Brands need to make sure that their social media content strategy is on point. What may work for one platform may not be the best strategy for another, and it is important for brands to understand how each individual channel may be beneficial to the bottom line of their business. Content must be presented on each specific platform to build a cohesive strategy that communicates the intended messaging to the target audience without saying the same thing over and over again on each network. I’ve outlined the details for each of these 5 social networks – Facebook, Twitter, Instagram, LinkedIn, and Pinterest, to help your business’ social media plan produce results.

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Facebook

With over 1 billion users, Facebook is a tough social network to ignore. In recent months, we are seeing a decrease in the organic reach of brand pages, and are expecting this to decrease even further, but even so, it still remains a highly effective social network for companies. Toss a little advertising budget behind those efforts, and boom, you’re back in business. I suggest Facebook for most brands, but I’m completely biased as it is my favorite social network (Instagram coming in at a close second).

Facebook-example-lladro

Build your content strategy to include a matrix of what exactly your audience will want, and be sure to include captivating imagery that supports the text in that post. Both informational and promotional content is great, but be sure to offer outside news as well as industry-relevant content to give users material that is easily digestible, relevant, and shareable. As previously mentioned, organic reach is extremely low, so I suggest quantity over quality when it comes to posting.

Twitter

140 character limit. Moving feed. Twitter limits the characters to 140 including a link, AND this number goes even lower if there is an image attached. While there doesn’t have to be an entirely different voice from the brand’s Facebook page, it DOES have to be presented differently. I suggest a higher frequency in posting efforts for one’s social media content strategy on Twitter with the moving feed to increase your chances of being seen by those who follow you. To keep your post views up, it is important to include relevant hashtags and keywords in your content to emerge in results for users that may be searching for something related to what you’re saying.

Instagram

Emoji heart eyes. Instagram is a photo & video sharing social network that basically gives users an inside look at a brand, their products, or their people. This is a really great platform to take your target audience on an experience with you, may it be with product imagery or in-office happenings. This network isn’t quite as promotional in my opinion, and the best brands are keeping their content strategy light, fun, and easy for a user to absorb (and <3) of course. I usually suggest incorporating Instagram into your social efforts if, AND ONLY IF, you have strong image assets. Advertising was recently released to all advertisers, so we can definitely expect a boost in brand activity in the near future.

LinkedIn

LinkedIn is a professional social network, often used as a networking tool for business, networking, job opportunities, and more. This platform is often used by B2B companies aiming to engage with other businesses, as they are their target audience. I am seeing quite a few B2C brands act as a B2B with a hybrid approach to selling as a B2C company on other social networks, and engaging with other businesses on LinkedIn for wholesale agreements, employment, investor relations, etc.

Linkedin-business-page-example

While this is ultimately a professional network, brands are able to create a Showcase Page in which they can to share company updates, thought leadership pieces, and promotional content to their target audience. It’s fine to keep the content light and easily digestible like Facebook, but make sure that the content is tailored to speak to a user that may be on the network for professional reasons rather than checking in on their Auntie’s Facebook timeline.

Pinterest

This image-oriented social platform is, at its most basic level, an online pinboard that acts as a visual take on a social bookmarking site. Users can upload their own content, or pin the content of others to create a collection of pinboards. Similar to Instagram, I only suggest implementing Pinterest into your social media marketing strategy if your brand has captivating, high-quality imagery. Content is driven entirely by visuals, and while this is viewed as more of a “pretty” social network, it can be quite a strong channel for the right brands.

Social Media Content Management

There are countless social networks, and with the right audience research, you can determine which ones are the best fit for your brand. Create your social media marketing strategy to aim towards a cohesive effort to drive value for your brand, but it is important to consider the user experience for each of these platforms and tailor your content strategy accordingly.

 

Best of the Inbox Awards: Top 8 Email Campaigns of 2015

Top Email Campaigns - Featured Image

Despite having been one of the first digital methods adopted by direct marketers, email is an often neglected element to the online marketing mix. The ROI, however, continues to remain prevalent: A census conducted by Econsultancy in 2014 concluded that revenue from email marketing efforts has increased proportionately by 28% in just one year.

As people oversubscribe to mailing lists, they watch their inboxes fill with spam and ‘bacon’ (subscription spam) that often goes overlooked and unopened. The challenge that marketers continuously face is to capture the wandering attention and predict the actions of inbox clickers and mobile-operating thumbs. Email marketing success requires a creative yet user-friendly design, a clear message, and customer-driven value offering.

Fun, fresh and engaging emails are the aim – but are they the norm? As we look back on the past year or so, it’s more than just Taylor Swift and Katy Perry: It has been a while since our last installment, but we are happy to present once again, Web Designer Vip’s awards for 8 creative yet effective email blasts. Who were they from, and what exactly was it that got us clicking?

THE USER EXPERIENCE AWARD – Bonobos: Select your size.

Getting recipients to open your emails is one thing, getting them to interact is something totally different. Trying to come up with new and creative ways to prompt potential customers is difficult, but when a company gets it right, you begin to realize how many opportunities are really out there. Bonobos encompasses the user experience by creating an interactive option that makes the purchase process easier than ever for consumers. Instead of creating a call to action for the reader, Bonobos has them “select a size,” and includes a discount for them to use if and when they decide to make a purchase.

They compiled all of the products that their potential customer might be interested in, and organized them by size as an innovative way to make online shopping a little easier. It is a campaign that is simple to navigate and exciting to interact with, making it an overall success.

Email Campaigns - Bonobos
THE BEST OPEN RATE EVER AWARD – Birchbox: We Forgot Something in Your February Box!Having an eye-catching subject line can be the reason that users choose to open your email as opposed to others in their inbox. Birchbox, a company that sends monthly boxes filled with 5 health and beauty products to subscribers, took advantage of this by using their email title to tell their recipients that something was left out of their box from the previous month. That thing was a coupon code that customers can use on an order from another website that Birchbox had partnered with. This got readers to interact with two different companies in just a single email.

Having that subject line that grabs and holds the attention of readers can draw them in. The additional incentive of the coupon code within the email itself can be what makes them stay.

Email Campaigns - Birchbox
THE STRONG MESSAGE AWARD – Hudson Ranch and Vinyards: Join Us for a Tasting in DallasHolding your reader’s attention is essential, and that often requires not wasting any time and getting right to the point. With a strong image and a strong message, Hudson Ranch and Vinyards accomplishes just that. This campaign was for a specific event they were hosting and used their email mailing lists to invite guests. Just like an invitation you would receive in the mail, it only includes the most necessary information. This allows readers to get all the details they need upon receiving the message, while also being able to quickly and easily refer back to it should they need to. It is both attractive, and efficient.

Email Campaigns - Hudson
THE CUSTOMER FEEL-GOOD AWARD – Tory Burch: Private SaleMaking your customer feel special and exclusive can be a great way to quickly draw them in. Add in an innovative animation, and you’re all set. Tory Burch combined this by including a small gif inviting readers to a “private sale.” This exclusivity makes the viewer feel as if the opportunity being presented to them is a one-time deal that will not come up again. Naturally, leading them to take advantage of this and make a purchase while they have access to such a special sale. You can encourage your readers to make a purchase and convert by making them feel appreciated, important, and specifically chosen to be a part of this event.

Email Campaigns - Tory Burch1Email Campaigns - Tory Burch2
THE BRAND STORY EXCELLENCE MEDAL (NON-PROFIT CATEGORY) – African Wildlife Foundation: We just need 100The best way to help readers learn more about your company is to tell your story. This technique adds a personal touch to email campaigns, and works really well for non-profit organizations. The African Wildlife Foundation combined stunning visuals with informative content to briefly tell audiences what they do, why they do it, and what those individuals can do to help. Their clever call to action asks recipients to “Join the herd,” as an indication of comradery between the people and the animals they are working to help. They use statistics to help illustrate the importance and urgency of their work, and tie it to their numerical goal of how many supporters they want to reach on a monthly basis. 100 elephants are slaughtered each day, and they want to gain 100 new supporters each month. It is a brief email, but it really includes a large amount of informative content. It is just enough to get a reader to feel connected to the initiative and interested in the organization as a whole.

Email Campaigns - AWF (top)     Email Campaign - AWF (bottom)
 THE “KNOW-YOUR-CUSTOMER” TROPHY FOR CONVERSION RATE EXCELLENCE – Warby Parker: Uh-oh, your prescription is expiringA subject line that is tailored to your specific customers can increase the level of personalization they feel between themselves and your brand. Warby Parker sends a reminder email to the members of their audience when an individual’s prescription is almost up. It plants the idea that they need to renew their prescription and get a new pair of glasses in the near future. However, the email comes off as a helpful reminder, rather than a blatant push to purchase.

Email Campaigns - Warby Parker
THE HUMANITARIAN AWARD FOR INBOX RELIEF – Sephora: Win A Trip to ParisWhen emails become too repetitive, switching things up can help make your business stand out again in the inbox. Contests and holiday greetings can be an engaging opportunity to reach your audience without appearing to have an ecommerce intent behind your message.

Sephora accomplished this through their “Win A Trip to Paris” contest. Honestly, who wouldn’t open that email? They lead readers to their website by inviting them to learn more details about the trip, but still include some of their products below the fold. This allows them to have multiple purposes behind their campaign, but to the recipient, it is all about the subject line. And if for some reason one of those individuals is not interested in the contest, they still have plenty of other content to interact with throughout the rest of the message.

Email Campaigns - Sephora
THE SUBJECT LINE PRIZE FOR REMARKETING – Dropbox: Come back to us!Sometimes individuals who sign up for mailing lists never actually become conversions. Or they started the conversion process and never completely finished. Either way, people occasionally need a little reminding.

Dropbox recognizes if a user has had a prolonged period of inactivity, and emails them in the hopes of having them return to their account. With the amount of things that people subscribe to now a days, it is easy to forget how many accounts you have floating around. These types of emails can help remind your audience that they joined your community, but haven’t been active in a while.

Email Campaigns - Dropbox
HONORABLE MENTIONS FOR A QUALITY MESSAGE – Web Designer Vip: Holiday 2014We would be remiss if we didn’t include one of our very own email campaigns. For the 2014 holiday season, Web Designer Vip wished all of its followers a happy season with a friendly message that included an interactive twist. We generated a little game called “Christmas Furious,” allowing our readers to connect with our brand, without necessarily making a purchase.
The colorful layout, eye-catching snow flurries, and entertaining game made a memorable impression on our audience as they entered the New Year. Click to view the full email, and even play the game!

Email Campaigns - BFM Holiday
Email marketing has its challenges, but once you break down the creative barrier, the opportunities are truly endless. Pairing inventive concepts with effective messaging offers a chance to design an inbox invasion that your customers not only respond to, but begin to recognize, anticipate, and crave. Best of all, everything is variable: Mixing up messaging, design, calls-to-action and of course, timing and subject lines are all possible on a monthly, weekly or even daily basis, to finally create the perfect email recipe.

 

How To Find Social Media Influencers and Build Engagement

social-media-influencers

Social media influencer marketing is growing in popularity, and let’s be honest – it’s something that you probably need to look into a bit more. It involves building relationships with people who can build relationships for you, ideally with the individual consumer that you’re looking to reach. To do this, your brand simply works with thought leaders within the social media space that have a strong and relevant following, while leveraging their pre-existing audience so it can work for you. These social influencers are so powerful because they have the ability to reach consumers whom your brand may not currently be able to reach on it’s own.

So, What Are Social Influencers?

A social media influencer is an individual that possesses the power to influence others in the social media space. While often times, they have a large amount of followers, there are also mid-level to smaller professionals that may have a notable influence on a smaller audience. They act as a thought leader within a niche community and audiences look to them for ideas and trends related to their interests.

How Should You Go About Identifying Them?

When searching for leaders in the social media realm that can work for your brand, you should first find them (of course), then ensure that you do your due diligence and check out their reputation, and the extent of their impact PRIOR to reaching out to them. Are they a good fit for your brand? Will their involvement with your brand somehow hurt your reputation, or strengthen it? Does their audience reflect the target audience of your company? These are all questions you should be asking before you reach out to an influencer.

There are countless tools to be used in the industry to find the right contacts on social media. FollowerWonk allows you to search for specific keywords in Twitter bios to find the most relevant contacts for your needs. You can narrow it down by factors such as their typical audience reach or how authoritative they are in their given space.

FollowerWonk-Example

Overall, I really find it most effective to listen to those making their voices heard in the specific industry that you’re in. Most likely, if you’re heavily involved in the industry that you work in, you’ll already have a good idea of who these people are. Think – who are the current movers and shakers? While many factors are important when selecting influencers that are the right fit for your brand, I find that there are three key considerations that are of utmost importance:1. Relevance
While the expert at hand may have a strong following and generate strong engagement with their followers, it is vital to determine if they are relevant to your brand. An influencer’s past content offering must somewhat match with your brand. For example, if they are a food blogger that drives HUGE foot traffic to restaurants in the New York City area, they may be the right choice if you are opening a new spot in the city. As strong and loyal as their following is, this specific person would probably not be the right choice for a beauty brand trying to promote a sweepstakes on their social media channels.

2. Reach
When referring to reach, it is important that a social media tastemaker has the ability to reach a notable amount of people that you’re looking to target, but keep in mind, influencers with the largest following may not always be the best.

Influencer-Rankings

To determine the quality of a particular social media user’s reach, it is best to do a bit of research on what specific demographics their audience contains. An individual may cater to a specific industry that is relevant to your brand, but they could also have a much younger audience than the one you are hoping to target. Sometimes, a smaller but higher quality audience may be the right choice for your brand.3. Values
It takes a strong effort (and often, a long time) to establish your brand and its values. When taking part in social media marketing efforts, it is SO important to take these brand values that you’ve established into consideration before trusting a particular influencer to uphold your business’ brand image. The brand values between you and an these authoritative connections must be a good match to ensure that the relationship between your brand and the thought leader is an effective and worthwhile one.

Moving Forward

Okay, so you’ve built a list of social media gurus and KNOW that they’re reputable and a great fit with your brand. Now what?
I tend to advise against over-engaging right away, as I find it best to first engage softly before you actually need the influencer to perform. This will help your brand to build a genuine engagement with your list of industry leaders. Like any connection or contact, building a quality relationship takes time, and once the foundation is pre-established, activating thought leaders can be a much more effective process. The most genuine and rewarding connections are the ones that happen naturally. Remember, they are human beings just like you.

Nurturing The Audience

How can we continue to build engagement with these influencers as well as our current and prospective audience?
Nurture, nurture, nurture. Keep the relationship going, even if you’re not currently pursuing them for a specific initiative. Invite them to events, engage with them on social media, keep them updated on new products, and even send them a few freebies here and there.

jeff-bullas-example-social-influence

By nurturing the relationship between your brand and your respective thought leaders, it will be more of a natural process as you continue to work together. By nurturing the relationship with them, they will in turn (we hope) continue to promote your brand to their social following, stay active with their audience, and the process will continue.

Any other tips and tricks?

Yes – always keep it real. Be honest and genuine with your product offering and capabilities, and the relationship between you and the influencer will be a positive one. Social media is a crucial aspect of any marketing strategy and overall business plan. Identifying the right people to help streamline your strategy and reinforce your brand messaging is incredibly important.

 

Sitecore vs. Magento: A Detailed Website Platform Comparison

sitecore-vs-magento-comparison

When it comes to website development platforms and content management systems, there are a lot of options currently available on the market. Depending on your brand’s industry, the type of products you sell, the services you offer, or even the general size of your business, certain platforms may be better suited for your needs and for achieving your business objectives.

Sitecore and Magento are two very different platforms that are used by many businesses in many different verticals on aglobal scale. Both are considered the gold standards amongst their respective competitors. While comparing the two is like comparing apples to oranges—their feature sets are incredibly different—they do have some shared similarities.

Sitecore is undoubtedly the leader in website and marketing automation, but when it comes to ecommerce, Magento takes the cake. Above all, both of these platforms are powerful tools, empowering companies to have more control of their websites than ever before. However to utilize them efficiently, it’s important to find a knowledgeable partner that has experience working with these systems. To help you better understand the basics of each platform, and to identify which solution will be most aligned with your business goals, let’s explore some of the benefits of Sitecore and Magento:

Sitecore

Sitecore is a global leader in customer experience management, providing a state-of-the-art content management system (CMS) that optimizes the user-experience for each visitor to your site. The product allows organizations to control and own the content that is delivered to prospects through a highly integrated system, offering exquisite scalability options that can fulfil the needs of all organizations. Sitecore is an enterprise product that features all elements found in a traditional CMS platform, plus an array of innovative tools that create a unique experience.

Automated Marketing
Sitecore offers marketing automation that is far more advanced than any other content management system. With Sitecore’s automation marketing suite, you can integrate other marketing channels into your CMS so that you can serve your users with content that is relevant to their needs. You’re able to optimize content for specific individuals based on their interests and behavior, in order to provide a customized experience for each and every visitor to your site. By serving your users with content that they find most valuable, conversions and business growth will increase as well.

Built in Analytics User Data
The built-in analytics program for Sitecore is incredibly powerful and provides businesses with a lot of the key insights they need to know about their audience. High-quality data is automatically stored so that you can analyze it when you’d like and determine the best tactics and strategies to help move your brand forward. You don’t have to set up any sort of tracking in order to enable the Sitecore analytics suite either – it will automatically be activated.

sitecore-analytics-example
You can examine all aspects of each campaign or marketing initiative in one place, and use the built-in testing tools to determine what’s performing best and which initiatives are garnering the best results.

Highly Scalable and Configurable
Sitecore has extensive scalability options and endless customizable configurations available. You can truly make your website exactly how you need it to be in order to achieve your goals and reach your users. The tools within the system are all focused on generating engagement, and each one can be adapted to meet the unique needs of every business. You can choose functionalities that you are most familiar with, define utilities that you want to include, and select elements that you want to exclude. Each and every aspect of the site can be tailored to fit your needs.

Security
Since Sitecore is most commonly used by enterprise companies, the platform really reflects the much needed security measures that businesses of that size require in order to keep all their data safe. The security features of Sitecore are arguably one of the biggest reasons the platform is so helpful for businesses of all sizes. The privacy and security that the Sitecore CMS provides not only ensures that you have an incredibly secure site, but it also helps to instill trust from users in your brand.

Mobile Ready

sitecore-tablet-example
Today, reaching users through their mobile devices is becoming just as important for influencing consumer behavior as connecting with them while they’re sitting at a desktop. To reflect this large population of users, Sitecore delivers a completely mobile-optimized system for your company, which in turn provides the assurance that users can access your site from any device they choose, without sacrificing usability.

Magento

Magento is an open-source ecommerce platform, making it an excellent fit for businesses of all sizes that are selling their products online. The program has options that can accommodate all budgets, while still being flexible enough with features and functionalities that work well for large enterprise companies, where cost isn’t as much of a concern as it may be for some smaller businesses. Because of the core fundamentals of this type of solution, nearly every business can use Magento to help accomplish their brand’s objectives when it comes to ecommerce.

Payment and Shipping
Within the ecommerce space, the importance of payment and shipping is unquestionable. For the most part, your entire business can only operate when those two crucial functions are managed correctly. Every business has preferences and requirements with how they operate, and Magento allows brands to work with a wide variety of payment services and shipping vendors to make sure they have a solution that is tailored to their needs.

Highly Advanced Ecommerce

magento-example-ecommerce
Of all the platforms available on the market currently, Magento undoubtedly is the most advanced solution for ecommerce. The program offers features that you won’t find in any of its competitors, and has functionalities that make it easier for businesses to improve their online presence. The built-in aspects of Magento include features such as flexible coupons, promotional and tiered pricing, product bundling, and more. With most other platforms, you wouldn’t find these intricate and varied options available.

Many Extensions Available
Aside from what the program comes with “out of the box,” there are plenty of additional add-ons that can make for an even better user-experience. You can make the platform have everything you want it to, and craft a site that can do all that you need. There may be certain design elements or functionality add-ons that would be necessary given the industry your brand operates in, and with Magento you can always integrate new tools into the setup of your software.

Large Community for Support and Development

magento-example-classes
Quite possibly one of the biggest benefits of Magento is that there is an immense community for support and development at your disposal. According to data provided by Mainstreet Host, over 240,000 businesses use Magento for their ecommerce businesses, and approximately 800,000 developers are skilled in the platform globally. This number is still growing, making it easier for businesses to connect with others that are familiar with the system, enabling more and more opportunities as you become more knowledgeable with it.

Flexibility
Magento has plenty of scalability possibilities throughout the platform so that businesses can facilitate the specific user experience that they want their customers and potential customers to have. You can control the way that your site is managed so that you’re selecting a method that works most effectively for your brand. The flexibility with the program also allows room for business growth in the future. As your business changes, you can easily make the necessary alterations to your site to reflect that.

Mobile and SEO friendly
The platform uses a responsive design to ensure that your website is easily accessible from any device that your users access your website from. Whether it’s an iPhone or a tablet, the way you intended your website to appear for your customers is exactly how it will look. Websites that don’t use this type of design, or don’t create a mobile-optimized version, often miss out on potential sales because they aren’t providing a positive user-experience and the overall usability on the site is too difficult to navigate. Aside from ensuring your users are top priority, Magento is SEO-friendly too, keeping in mind how search engines read websites throughout the entire foundation of the design.

Sitecore vs. Magento: Understanding the Basics

Sitecore and Magento are truly the gold standards in their respective markets. Both platforms are highly scalable and customizable, have room for a number of available integrations, and are optimized for mobile and search engines. Both are great options for content management systems with different specialty areas, and selecting which one is right for your brand comes down to the core needs and objectives of your business. Ultimately, with both systems it’s crucial that you find a knowledgeable partner that is experienced with this type of website development to help you set up your CMS and maintain it for your business as your needs change.

How a Homepage Redesign Improved Our Conversion Rate by 42.9%

Blog - Redesign Homepage to Improve Conversion Rate

Recently we underwent a complete redesign of Web Designer Vip Media’s homepage layout. We needed an updated look that gave visitors a better idea of what we do as a full-service digital agency, and showcased some of the work that we have completed for our clients. However, redesigning your homepage is a risky move. We wanted to engage our audience, but not at the cost of losing potential customers. So what did we do?

The Goals

Increase Engagement

We wanted to highlight our client work a little better than our old homepage. It was a very basic format that gave little insight to support our claims of being a full-service agency. It just wasn’t interesting, and it didn’t provide as much value to people who were coming to our site to learn more about what we do as we would’ve liked.

Rather than just displaying pictures of a client’s redesigned website along with a bulleted list of the services we provided, we wanted to present the information more like a case study. This would give visitors an interactive and detailed view of what each client was specifically looking for, what we did to help them, and the overall results.

Increase Conversion Rate Optimization

Naturally, we also wanted to increase our conversion rate while providing a unique experience to visitors. We wanted to create content surrounding our calls to action that would lead a reader naturally through the buyer process. In terms of wording, our CTAs remained exactly the same. We simply wanted to design content and media surrounding those buttons that would make people willing to request a quote from us as they navigate our site and learn more about us as an agency.

homepage layout - old header

The Changes

1. Header

Originally, our header image at the top of the fold was very static and very basic. It didn’t move or do anything interactive, but it showed a few client names on a couple of different devices. It didn’t offer a lot of information, or engage users in any way.

Our new header animation pretty much shows the same things as the old one, but now it is a 5 second animation that highlights a few of our clients and examples of our work. It is much more visually enticing, and allows users to click on any of the projects shown to learn more about the work the client does and what we did to help that specific customer achieve results. The header now ties seamlessly in with the client items that we included below it, allowing the information to be presented naturally to visitors as they navigate the page.

homepage layout - new header
2. Write Up Portfolio

We also created a new section specifically to showcase client work. This is where we made the most changes from the original homepage. Before it included one long write up about the services we provide, with 4 static images to illustrate some of our finished products. It was very straightforward in simply showing users “what we do.”

The new section allows you to select a client and look through about five images that highlight what we did for their project. This ranges from a long scroll of their website homepage, mobile examples, infographics, social media campaigns, and logo designs to get a better sense of the assignment as a whole. This was essential to show our audience that we are more than just a website design company, and that we are truly a full-service digital agency.

This new section allowed us to include a lot of new imagery surrounding 9 of our clients from diverse industries. We collaborated with our account directors on those respective projects to ensure that the information we were displaying was reflective of the project itself and the work that had been accomplished. Now we have a module that discusses exactly what the client needed, why they came to us, and how we helped them by providing audiences with tangible evidence and results to show that our work achieved results instead of just telling. The write ups are a little bit broader and more holistic than before and they make a point of focusing less about what we do, and more about what we delivered to our clients.

homepage layout - new portfolio

The Test

We roped in multiple developers, designers, and information architects to handle this project, and everyone shared the opinion that our new page definitely looked better. However, you always run the risk of releasing something that looks fantastic, and having it hurt your overall sales because it just doesn’t perform as you’d like it to. We wanted to make sure that we prevented this, so we moved forward by testing it to make sure that the changes we made were right for our brand. Our main focus was to make sure that users were still engaging with our homepage and that there was no negative impact on our conversion rates – so we chose these as our two metrics to focus on for the duration of the test.

We decided to do a split URL test, meaning we basically built out a second home page with the new design on a new URL, while keeping the old design live. We used Visual Website Optimizer to split all traffic that was trying to get to our homepage in half, with our audience going one of the two options. No matter how users reached our homepage, the test split the traffic 50/50 between the old page and the new variation and locked users into the variation they were sent to for the duration of the test.

The Results

Engagement

We keep the test running until we achieved 98% statistical significance so that we could be sure that any percentage changes we got were as accurate as possible. By the time we reached 98% statistical significance, we found that the new homepage design increased engagement 12% over our current layout. This told us that the new design not only looked better in our opinion internally, but that our target audience was also engaging with it more and was likely agreeing with the conclusion we had come to as well.

Conversion Rate Optimization

While an increase in engagement rate is certainly a good thing, it doesn’t necessarily mean that our audience is converting more often – which was a huge concern for us. However, we were really sure the new design worked once we saw that the test had our conversion rate increasing by 42.9%. This meant that all of the time and effort that was put into the homepage was worth it – not only did it look better but it was also going to help us to convert more potential customers that came to our site. With these new design changes, we could anticipate significant growth in our conversions with the new homepage.

Search Engine Optimization

When we were writing new content for the updated client section of our new homepage design, we didn’t really take search engine optimization into consideration. For this redesign SEO was certainty important, but it wasn’t necessarily top of mind. Our main objective with the new content was to write natural content that gave a holistic look at what we did for clients, showing data and building trust among our audience in the process.

However, after the redesign we saw the organic traffic to our homepage increase by 15%. This highlights the idea that when you’re building a website that is user-centric and brand-first, it not only conveys the essence of your brand – it can actually help to increase your organic traffic and keyword rankings as well. If you are thinking about the experience of users on your site rather than focusing on ranking for specific keywords, often relevant keywords surrounding your business will increase naturally.

homepage layout - Baldor
When considering a redesign for the homepage layout of your website, it is important to test and monitor if the changes you are making are right for your business. We didn’t alter anything about our CTAs or the process of converting, but we changed the content surrounding it. When you build a page that does a better job of saying who you are, what you do, and how you provide that to your clients, you will see a range of positive results. By creating a page that was more reflective of a higher-end brand, we gave our audience a better idea of what our business is capable of and as a result our redesign increased engagement, conversions, but most of all, trust in our brand.

The Complete Guide to Mobile App UX Design and Development

Best Mobile App UX

Designing a mobile app and designing a mobile website can have some overlapping similarities. A lot of the best practices such as usability, cohesiveness, and conciseness are all still incredibly important, and companies should be employing them regardless of the platform they are creating. However, there are still some important design elements that stand out when creating a mobile app. Here are some of the most important design and development features that will create an optimal experience for your users, and continued success for your business.

Consider Operating Systems

Designing the functionality of a mobile app will largely depend on the operating system you choose to build it on. Each mobile user has their own device of choice that they prefer to use, so each mobile app has to be adaptable to various operating systems. When you think about programs like Gmail or Instagram, they appear slightly differently depending if you’re accessing the apps from an Android device or from an iPhone. That being said, the overall feel shouldn’t be drastically different, but it should appeal to the unique features that those devices may have. Certain navigational patterns are native to certain devices. For example, if you’re trying to delete something on an iPhone, the natural instinct is generally to slide your finger across the screen. Think about what’s intuitive for each device as far as general actions that the user needs to take while using your app. Whatever those actions may be, the design of them should reflect the intuitive action that is associated with that operation system.

mobile app ux - operating system

Optimize Interaction for Touch

Keep in mind that users will be interacting with your app on a mobile device, not a desktop. This requires taking steps to optimize the platform for touch rather than a mouse. You want to limit the amount of hand movements and actions a user has to go through in order to accomplish a task or find information. You also want to prevent them from having to use two hands at any point in the navigation. Consider this when determining button placement, and creating long and scrollable pages instead of burying content deep within a bunch of tabs. Using “hamburger menus” can be a useful technique to organize content in a way that is recognizable to app users. You want your app to be an easy experience for your audience, and consolidating your information will prevent them from having to switch hands too often, or get distract from what the app is actually offering.

mobile app ux - sizing

Battery Life

You always want to be considerate of how much your mobile app is going to cost a user in terms of bandwidth. You want to make your app engaging and purposeful, while keeping the design streamlined and simplified. You don’t want your app to eat up the battery life of your audience, or else they won’t want to use it. So design an easy and simple platform with all of the essentials needed for the app to be a success. However, get rid of any unnecessary animations, and lose any background activities that just don’t need to be there. This will help people get exactly what they came to your app for, without it disrupting the rest of their mobile experience.

Rewards for Click Actions

An app user has the expectation that their phone will respond quickly and efficiently to any action they try to do, so you want to make sure that your platform meets those expectations. You want to reduce the amount of clicks it takes to complete a certain action, but for each of these actions, you need to give the user some indication that something is being accomplished. For each of these actions such as clicking a button, liking something, sharing something, or refreshing a page, there should be some sort of response or feedback. These act as a reward or indication that the app recognizes something is being done, and the user can understand that an action is happening. A change in color, a glow, a noise, or an animation can serve as the equivalent of a click or a hover state on a desktop. Apps like Snapchat have the dancing ghost logo, and Twitter has a pinwheel that indicates when a page is being loaded to show users that what they are trying to do is actually being recognized. These are all little techniques that can help make the user experience natural and easy to understand.

mobile app ux - loading

Focus on Intuition

Instead of building a platform within the standards of web browser, a mobile app design has to depend on the guidelines of the operating system it is created on. An app should intuitively be able to adapt to the different size screens of the same operating system so that it works for all users, and the navigation patterns should be fairly identical across all platforms as well. There should be a sense of familiarity to the interactions and functionality of your app. There has to be a clear design pattern for architecture so that it is intuitive enough for first time users and still interesting for returning users. This can get challenging across different operating systems as what is a native action to Android, may not be native action to iOS. However, a universal design technique you can include is a natural path for the users to take. Place controls near the element that they will control, like an arrow or call to action that is in the proximity to show association between the two. This shows the audience that one interacts with the other and it makes sense. From the moment a user opens your app, the entire experience should be intuitive and logical in relation to how other mobile apps function. These small design techniques can be the defining factors that make that happen.

Aesthetics

When it comes down to aesthetics, there are a lot of similarities between mobile app best practices and those of mobile websites. You have to create an experience for the user that is practical for the size screen they are using. High resolution images are a must, with proper sizing in relation to the rest of the content on the page. There also needs to be large typography, with proper line height and letter spacing that allows users to consume the content from at least arm’s length. You want to avoid pinching and zooming as much as possible, so present the information to your audience in a clean and clear way that they can enjoy without having to work too hard for .