83% increase in total traffic YOY for Logistics Consultant

The Problem

Web Designer Vip had been carrying out the internet marketing for Gideon Hillman for many years which saw his company grow from a 2 person operation to a national business, working with companies such as Siemens, McDonalds, Volvo, Ronseal and the Co-operative.

The website was no longer reflecting the calibre of the clients that Gideon was getting. He wanted a site that reflected his leading position in Logistics Consulting as well as modernising the site the site to appeal to cater for mobile and tablet browsers.

Before:

The Solution

  • Analysis of business objectives to discover what the aims of the website are
  • We conducted research to re-establish the 4 core areas of the business are and how to direct users to the appropriate page on the website.
  • We created a selection of well thought out modern designs based on usability and best practice, taking into account how the users view and engage with the website
  • We designed and created an interactive banner to encourage a higher number of interactions on the page whilst intuitively improving the user journey
  • We ensured all CTAs and contact details were clearly visible to increase the volume of enquiries
  • Made the site responsive to any device the site is viewed with.
  • We re-optimised all content on the site in accordance with SEO best practice
  • Successfully putting the site live and maintained SEO value by maintaining URL structure

After

The Results

Since then the site, and the business, has continued to flourish. Here are the statistics from the website:

  • SEO Traffic: 83% increase in total traffic year on year
  • SEO Traffic: 54% increase year on year

Gideon was extremely grateful saying:

…the only problem we could have faced from the results we get…was being able to respond to and resource all the enquiries and subsequent projects, however we have as a result of the success of the website employed additional staff dedicated to managing and responding to the enquiries and also increased our consultant team

Online Ecommerce Store

The Problem

Be Safe Direct specialise in selling a variety of fire safety products from full smoke ventilation systems to fire extinguishers. Web Designer Vip has been working with Be Safe Direct for some time and have been able to help the business grow into a successful ecommerce store.

Web Designer Vip currently manage PPC, SEO and email marketing and also redesigned the current Magento store to make it more modern and user friendly.

The original site looked very dated and attracted a high number of useless visitors. The aim was to re-design the site to make the user journey easier for customers to make a purchase and to change the SEO and PPC strategy to attract customers that would convert into sales.

The Results

The graph below shows how conversion rate has increased throughout the year.

Total revenue has increased by 59% when comparing year on year since the website went live. The average order value has also increased as people are spending more time on site browsing through different items and buying more.

We have achieved this result by generally improving the SEO across the website, better optimising the PPC and updating the website to a completely new design.

Do you want to increase your return on PPC investment whilst decreasing your spend or see better success from your SEO efforts? Get in contact with us today on 01227 68 68 98. Or fill out the contact form below. 

 

How NOT to Set Up Event Tracking

How NOT to Set Up Event Tracking

Marketers love data. We love numbers and information and getting inside the brains of consumers who view our websites. Event tracking, when properly applied, can be one of the most powerful tools for understanding exactly how people respond to your content and how other marketing efforts are affecting the top of your conversion funnel.

Unfortunately, in their haste to start collecting data, many marketers rush to put event tracking in place and come out weeks (or months) later with numbers that have no actionable meaning behind them and confuse more than they clarify. Following the few simple guidelines below will help you get your event tracking up and running in a way that will allow your entire team to see a site’s value as well as the potential that various optimizations could have.

Don’t: Track every single click

Not all clicks are created equal, and only a small portion of your site’s total clicks are actually necessary to track. If a click does not indicate a higher-than-average interest in your business, it is not going to give you any insights into how your top visitors operate. Clicks on navigation, pagination and in-text links are almost never worth tracking, except in rare and purposeful situations.

Do: Track meaningful interactions

Focus on clicks that showcase how a user interacts with your site, especially interactions which aren’t automatically captured elsewhere. For example, a contact form on the page /contact which generates a unique URL /contact/thank-you upon submission could be tracked by looking at unique pageviews of /contact/thank-you in the Analytics Content report. However, a contact widget shown dynamically on any number of pages and not triggering a unique thank you page cannot be tracked through default settings in Analytics.

Interactions are also worth applying event tracking to when they can be used to set up an Analytics Goal with an actual monetary value applied to them. An interaction such as submitting a request a quote form could easily be assigned an average value based on the company’s close rate and lifetime customer value. Having event tracking set up on the form will allow such tracking to take place.

In the example below, you can see a client who came to us with event tracking set up so broadly that 98.45% of visitors logged at least one event. After drastically refining their tracking, limiting events to only actions display conversion intent, only 2.86% of visitors now log events. Not only is this number more realistic (how many of your site visitors are actually potential clients/customers?), but it allows us to more intelligently act upon the data with a targeted audience.

Don’t: Take “Action” literally

Of Google’s three mandatory attributes, “Action” is what throws off well-intentioned marketers more than any other. When taken literally (as it too-often is), this results in an inordinate number of “Clicks” and “Submits” in Analytics. Since Event Tracking is used most frequently on a site’s buttons and links, “click” is quite possibly the most redundant and least insightful piece of information to track. Take the account above, for instance. Looking at this report lends zero insight into what interactions took place 62.89% of the time.

Do: Categorize Intelligently

Forget for a moment about the entire notion of a physical action, and instead use what we’ll call Event Tracking Attribute #2 as an opportunity to further describe the user interaction taking place. Consider the two examples below. Without needing any additional context, Example #1 clearly defines what type of interaction is happening on site while Example #2 gives a sense of what item on a page is being interacted with.

Example #1

Example #2

Don’t: Set up without a structure

Most event tracking newcomers I’ve seen approach the process somewhat like this:

1) Load website homepage, make list of all buttons on page
2) Create event tracking tags for each button
3) Click through to first main category or landing page, make list of all buttons on page
4) Create event tracking tags for each button
5) Repeat ad nauseum one page at a time

This “process” if it is even called such, is bound to be rife with irrelevant, mislabeled events along with serious data confusion. In event tracking, attributes must exactly match one another (meaning they are case-sensitive) in order to be aggregated under a common title. As errant labelers will quickly find out, “Contact” and “Contact Type” (and for that matter “contact,” “contacts” and “contact form”) are completely separate items which cannot be combined after the fact.

Do: Track with meaning

Start your event tracking endeavor by closing the website altogether and getting out a piece of pen and paper. Write down the top interactions a user can or should perform on the site. Most frequently, these will include:

  • Contact
  • Download
  • View
  • Register
  • Purchase

Notice that each of these tasks is completely unique from the others. These are your event tracking “categories.”

Next, you’ll apply an “action” to each category. Since you already know that “click” is an unacceptable action, look for something more insightful to contribute to your tracking. Typically an action should describe the type of content being interacted with. For example, under a “Download” category, you might have actions consisting of “white papers,” “case studies,” and “product overview.” After you expand all of your categories, you should have a list that looks something like this:

  • Contact
    • Help Form
    • Free Sample
  • Download
    • White Paper
    • Case Study
    • Product Overview
  • View
    • Testimonial
    • Webinar
  • Register
    • Newsletter
    • Account Signup
  • Purchase
    • Add to Cart
    • Add to Wishlist

Good so far? Great! Now all you need is a simple little label and you’re set. Labels should be used to identify the specific piece of content, product, or location on a page with which a user is interacting. When it comes to forms (such as a Help or Contact form), it can also be valuable to capture any drop down or radio button options your users have to fill out.

If you have a huge product catalog or huge archive of content that you’re dealing with, simply create a standardized template for your developers to apply site wide so you’re not left manually combing through thousands of pages.

Once you’ve gone back through your list a final time, you should wind up with an event tree that looks a bit like this:

  • Contact
    • Help Form
      • Sidebar
      • Footer link
    • Free Sample
      • For me
      • For a friend
  • Download
    • White Paper
      • [White-Paper-Title]
    • Case Study
      • [Case-Study-Title]
    • Product Specs
      • [Item-Number]
  • View
    • Testimonial
      • Client ABC
      • Client XYZ
    • Webinar
      • How To Make a Widget
  • Register
    • Newsletter
      • Footer link
      • Blog widget
    • Account Signup
      • Supernav link
      • Signup widget
  • Purchase
    • Add to Cart
      • [Product-Name]
    • Add to Wishlist
      • [Product-Name]

Once you’ve reached this point,you have satisfied Google’s required attributes for event tracking–pat yourself on the back! If you’re ready to be an overachiever, review your existing list and look for opportunities to incorporate Values where appropriate and determine whether or not you need to implement Non-interaction Events.

Don’t: Write code on your own

Granted, event tracking code is not the most complicated syntax most marketers will deal with on a regular basis. That said, manually writing this code is just asking for a slip-up that fractures your otherwise flawless data (see above: case-sensitivity).

Do: Use a tool to simplify your life

I’m a fan of the Google Analytics Configuration Tool from Raven. This user-friendly site allows you to easily populate code snippets for event tracking, as well as a few other handy Analytics items.

After selecting the general type of event you want to track from the drop-down menu, the tool prompts you to provide a Category, Action and Label, while providing helpful hints and suggestions. Once the three mandatory fields are populated, the tool generates your code snippet which simply needs to be placed into your webpage. Using this system reduces the chances that someone will create manual typing errors by enabling an easy copy and paste procedure.

Have more event tracking Do’s and Don’ts to share? Leave a comment below, tweet

 

How to Create Great Landing Pages That Convert

How to Create Landing Pages That Convert

How to Create Landing Pages That Convert

Building an effective landing page that features a form users need to fill out can help any online business skyrocket the amount of business they are able to generate. This makes it one of the most important parts of any website that is looking to create new leads and business from its website’s users. Understanding what goes into a great landing page where users convert can help your business take a good online presence and make it even better by focusing on improving just a single page.

Seeing as one form can be the difference between a successful website and one that is underperforming, a Reddit user wanted to know: “How do I create a landing page that actually converts?” This is a million dollar question that will vary depending on what kind of website you have and what your landing page form is trying to get from your audience. However, I try and discuss some of most important features of any good landing page and how you can help tailor your form fields so that your audience actually fills them out.

To view more of our videos answering questions from around the web and for more information about video marketing, you can check out our other work here. If you have a question that you would like answered, leave it in the comments section below or tweet it at us at @BFMweb.

Transcript

Hey, I’m Dan Morosi from Web Designer Vip. I’m a Senior Marketing Specialist and I’m responsible for the paid media, paid search and display efforts here. We had a question from Reddit – a user asked: “How do you go about making a landing page where people actually convert?”That’s a million dollar question (literally), and there are some obviously basic things that every landing page should have. If you’re using it for paid search and you know exactly which campaign and keywords are going there, obviously those keywords should be used and targeted on that landing page, it should be relevant to what

 

4 Tips to Increase Average Conversion Rate Using CRO

CRO Superhero Featured Image

Conversion rate optimization can be a huge addition to any company’s digital marketing efforts when done correctly. From increasing click through rates and decreasing bounce rates to increasing on site goal completions, conversion rate optimization (or CRO) can play an integral role for your business when it comes to creating a site that performs well.

With so many case studies around the web discussing how companies leveraged CRO to increase overall conversion rates to make more money than ever before, it can be tempting to jump in and test everything on a website without thinking about the goal of such tests. Not everything on a website that can be tested should be tested. Doing that can actually cause more issues for a website than it does to increase a company’s bottom line.

In an effort to make sure that you are testing the right elements of your website, here are 4 tips to correctly use CRO for your business in order to get the most ROI our of your tests:

1. Look at bounce rates

Out of all the metrics to take note of when deciding whether or not a CRO test on an individual page makes sense, bounce rate and exit rate are the most important. Take a look at the pages that have the highest exit rates and compare them with pages that have a low exit rate. It makes sense to leave pages with low exit and bounce rates alone as they are performing as they should be. However, pages with high bounce or exit rates are often the source of lost traffic (note that individual blog posts are clearly exempt from this general rule) and are sensible pages to test if they have large amounts of traffic coming to them.

When analyzing a page with a high bounce or exit rate, ask yourself why this is happening. Often there is content that is missing from the page that audiences were looking for and the page just doesn’t provide it, or they can’t find key navigation elements to take them where they want to go. This means taking a look at key CTAs to make sure they are clear to audiences both in terms of where they are on the page and what kind of copy is featured.

2. Test the Obvious

Headlines and CTAs are the best pieces of a website that you can test as they will ultimately have the biggest effect on user behavior on an individual page. Changing the messaging, color, or size of your headlines or CTA’s are also great ideas for A/B Testing as they are the main focus point for users who are trying to get to the ever-important RAQ or product pages.

By testing elements that your users are going to be using to get through to your key goal completion on a site, you will get to test the most helpful elements that affect your bottom line. Tweak these elements to the point of being blatantly obvious so that users don’t have to guess what they are supposed to do next.

3. Use User Surveys to Inform Your Tests

A great way to make sure that your CRO tests are going to have the biggest impact possible is to understand what users need or are looking for before you even start CRO. Using user surveys or user testing tools is a great way to understand why your website is not performing to its full potential. When using user surveys, make sure to use qualitative questions in order to get the most out of it! Don’t make your questions make the process seem like a net-promoter score survey for users. You want to avoid leading users into simple “yes” or “no” responses, and instead aim to ask open ended questions so that you get specific feedback about what you can do to make your website work better for your audience.

Dive into the responses you get and explore any potential trends in responses that users are giving about your website. If you notice patterns in terms of the feedback suggestions you get from your audience, it makes sense to test them in your CRO tests. This way, you’re sure to be testing things that your audience actually wants or needs instead of basic elements that users might not even be noticing in the current version of a page or website.

4. Don’t Micro Test

Testing little elements on your website one by one is often not beneficial enough for your website and testing timeline (especially if you have low traffic) to be worthwhile. Some websites, like Google, can get away with testing micro-elements because they have millions of people using their site, so it takes them less than a day to get statistical significance on their tests. However, for sites that only get a couple of hundred visitors a day, it could take months to reach statistical significance for tests that don’t provide that much ROI for a business. That’s why it is so important to test only the elements that are going to have a big impact.

The founder of Optimizely and author of A/B Testing, Dan Siroker, states that it’s better to make big drastic changes and test it, instead of small changes. Once you have found a big change that works, you can go back and analyze the next steps of how to optimize that change and understand what worked in order to get the most out of the new element that you’ve found.

Don’t Lose Sight of Your Goals

It can be tempting to wildly test a variety of different parts of your website and justify doing it by telling yourself that regardless of what happens you will have some interesting data that you can repurpose into case studies about what you’re doing or what you found. However, it is important to not lose sight of the whole point of a CRO study, which is to help increase your bottom line by testing elements that you or your users are having trouble using properly. Keep it in perspective and follow the tips I’ve outlined and you’re sure to find new, interesting ways to increase your website’s ROI.

Do you have tips I’ve missed or questions about CRO that you would like addressed? Let me know in the comments section below.

 

How to CRO and Look Good in The Process

CRO Process Featured Image

I was performing conversion rate optimization tests before I even knew what they were. Fresh out of college, I found myself mercilessly pounding the pavement in a quest for my first job. I went on dozens of interviews those first couple of months out of undergrad, all with conversion rates of less than zero.

Wanting success and finding none, I quickly started tweaking aspects of my interview experience to see if any of the changes netted a beneficial impact. Blue tie over red? Open suit jacket versus buttoned? Hair slicked back or parted?

Personal CRO Test
While I never actually wore a tank top and a baseball hat to an interview, I did quickly find that how I dressed to go to my interviews drastically changed my luck in the job market. Just like that – boom. CRO in action. I like to tell myself that eventually the reams of mini data I gathered were enough to land me my first job (or I just got lucky).

When performed correctly and efficiently, CRO tests on your website can net you a variety of benefits, but you’re going to want to make sure you know what you’re doing before you get started. Keeping the following points in mind before running your first tests will drastically help.

#1. Understand What a Conversion is for You

Knowing what constitutes a conversion is the first step, and it is not always as obvious as you might think. Are you tracking placed orders? Newsletter sign-ups? Booked appointments? Examine your site and take stock of every potential action you are asking of a site visitor. Ascertain which is the most important and set that as your main conversion to track.

Once you’ve figured out what a conversion means for your business, examine the steps that users have to take to convert. More often than not it is the buttons, fonts, and colors that users have to navigate with to achieve a conversion that you will want to tweak in order to increase your conversion rate.

#2 Test Multiple Variables at Once

Text color and size, message prominence, form placement, copy positioning and image use are all variables that can have subtle, yet measurable effects on how willing a person is to convert on your site. You’ll want to make sure you test all of these. There are three types of test you can perform:

  • Time-split
  • A/B Tests
  • Multivariate

Time-splits are generally regarded as not efficient, and A/B tests are solid, but don’t provide the wealth of insight multivariate testing offers. You’ll definitely want to test multiple variables at once if you want to make large changes to an entire page – particularly if each individual element you are testing is relatively minor on its own.

There are programs that are great for these types of tasks, namely Visual Website Optimizer and Optimizely, and if you’re looking for a free option, Google offers Google Content Experiments as well.

#3 Know What to Do with Your Information

So you run a bunch of tests and gleam lots of useful data for your site. You’re seeing that your conversion rates are improving and your cost per acquisition has dropped, netting you extra budget. What to do now? Use the money you’re saving on other marketing channels or media. Perhaps you can partition off funds to promote yourself via Adwords campaigns, or invest into print or more traditional media. Partner your conversion data with site usability surveys to add a qualitative aspect to your quantitative data. Or, keep performing CRO tests on important variables of your website. There’s always room to improve.

Engaging in CRO tests forces you to take a very hard look at your website and understand exactly what it’s conveying to the world and how the world is responding to it. Whether you’re a start-up with a tiny budget or an established company with decades of experience, the knowledge you gain from these tests can make your website run smoother, provider a better user experience, and net you money!

 

How to Create Stellar Landing Page Copy that Converts

Landing Page Copy Featured Image

No matter how you’ve driven traffic to your landing page, whether through PPC, Social, or Email, it’s essential to create stellar copy that will make your traffic convert. It doesn’t matter what the end-goal conversion is: crisp, catchy, and minimal copy will drive your traffic down the funnel. If your traffic is coming through organically, that’s another story, and we’ll get to that in a bit.

All landing page copy is cobbled out of four distinct parts: the header, where your visitors will immediately learn what you’re offering; the summary, where they’ll learn more about your product; value propositions, where you’ll convince them that your product is better than your competition; and the call to action, or CTA, where they’ll convert.

In all cases, before writing your copy, you have to know who your audience is, which channel the traffic will come through, and what your audience is looking for. Understanding the demographic and expectations of your audience is essential in writing great copy that speaks directly to their intent, converting them quickly.

Your landing page will be the culmination of months of researching your audience through Google Analytics demographics and interests (below), surveying your audience through email or directly on the site, competitor research, and researching the audience specific to the industry you’re promoting.

Audience Interets
While you can still write great landing page copy without this information, it’s best practice to commit substantial time to establish your audience’s identity and needs to result in the highest number of conversions possible.

Our Example

For the sake of this blog post, let’s create an example. Let’s say that your business specializes in B2B payment solutions, providing call centers, mobile payments, and payment processing. Your audience consists of small business owners and utility companies looking to reduce the expense of paper bills and make payments easier. The specific product you’re promoting is a text-based payment system called Text2Pay that reminds customers when payments are due and allows them to pay their bills with a single message.

Let’s also say you’ve written an email blast announcing the new service, which you’ll send to customers who’ve previously requested additional product information. The call to action will have customers download a demo to learn more about the product. Your traffic will funnel through your email, and your landing page will be the conversion point, so we’ll tailor the page for this purpose.

What We Know

We know that the audience has already visited your site, and that they’re interested in payment solutions. Because they provided their email address, they’ve already shown intent, and possibly purchased products in the past. This means that they:

  • Are current or potential customers
  • Are small business or utility company managers
  • Know your brand
  • Have a need for payment solutions

Now that you’ve written your email, determined your audience, and know who will receive it, it’s time to write the page.

Landing Page Header Copy

It all starts with the header, which should tell your visitor immediately what the page is, what it does, and what you want them to do. Any savvy marketer knows that a visitor’s eye is drawn immediately toward the top left corner, making your header the most important part of the page.

We need to tell them immediately what your product does and what it can do for them:

Reduce late payments and paper costs with Text2Pay.

Here we’ve chosen the two most important value propositions for your customers. They’ll save money and reduce missed payments with this new service, and every company likes to save money. In addition, we’ve worked in two reasons why they should try your product as well as the product name in eight words. Because we’ve peaked their curiosity, the next question your customer will have is, “What is Text2Pay?” That’s where the summary will come in.

Landing Page Summary Copy

Here’s where you tell them a little bit more about your product. Generally consisting of 2-3 lines, it should fully encapsulate the product and make it sound like the only option for your customer’s needs. Our goal is to get them down the page, so we have to keep it short, simple, and catchy:

Text2Pay is a text-based payment solution that reduces payment delinquency, providing payment security and convenience for your customers. Remind subscribers when payments are due and receive their payments 24/7. Download your demo today to learn how Text2Pay works for your business.

In three short lines, we’ve repeated the name of the product, added two additional value propositions while underscoring the first, explained how the product works, and told them what the conversion will be. We’ve also worked in the word “subscribers,” cutting out the need for an explanation of the subscription process. We’ll get to that later, explaining the product in detail when the customer converts at the bottom of the page.

Most importantly, we’ve let the customer know what they’re expected to do before they read the value propositions. That way, your customer doesn’t have to decide immediately whether they want to convert. We have a little more time to convince them. Now let’s hammer home what makes this product unique.

Value Propositions

This is where your traffic will learn why your product is better than the competition. It will consist of 4-5 short and unique value propositions, leading the eye down a bulleted list and toward the conversion button. Your customer is now on step three of the process, so we need to get them excited about the opportunity and ready to press that button:

  • Eliminate the expenses of paper bills
  • SMS platform guarantees text message delivery
  • Adheres to FCC regulations for secure processing
  • Payments processed in real time

With these four value propositions, we’ve told them they’ll save money, the service is reliable and secure, and there’s no delay in processing. We’ve positioned this product as a safe and convenient way for customers to pay bills that will save money and result in fewer delinquencies, which is good for the company and the customer. Now we just have to convert them.

Call to Action

Your conversion button should tell your audience what to do next. There’s no need for additional copy here, just a few controlled words to take them to the next step and convert them. While it may be tempting to try something like “Save Money Now” or “Make Payments Easier,” there’s no need to add another value proposition. It not only sounds hokey, but by adding a specific value proposition to the button, you’re focusing the customer on one point in which he or she may not be interested, leading to fewer conversions. It’s best to go with something simple and elegant that tells the story, in this case something like:

Download Your Demo

By clicking the button, your customers will download a demo that gives an in-depth explanation of the product and features. Congratulations, you’ve begun converting your customers and selling more products.

A Note on Organic Landing Pages

Landing Page Optimization
While this post focuses specifically on paid and email traffic, the same rules apply for organic landing pages. The biggest difference is that these pages exist as an island outside of your website, and don’t need to conform to the standards and format of other pages. Generally, this is the only page your customer will see before they convert, so you’re able to optimize it for conversions however you wish.When writing organic landing pages, they must exist on your site as a natural extension of your content and theme. Generally, organic landing pages are longer and more in depth, as your customer will visit them by navigating through other pages. They haven’t yet displayed the intent of paid and email visitors, and will take additional time, copy, and value propositions to convert.

For more help with writing great copy for your business check out our copywriting page. If you have any questions or comments about creating great landing page copy, let us know

 

Expert Tips on How To Increase Click Through Rate on Emails

how-to-increase-click-through-rates

Nearly all industries and businesses use email marketing as a way to reach their audience. And it’s no wonder why–as email users, most of us are constantly connected, checking our inbox on desktops and mobile devices multiple times a day. By reaching users on devices that are just a touch or click away, marketers hold a major advantage if this initiative is properly utilized and appropriately implemented.

email_marketing_industry

Email allows you to draw attention to any specific asset of your business. Whether you’re trying to drive immediate sales, remind users of an event, or bring traffic to a distinct page on your website, email marketing is often the best way to do so.If you have significant value to offer users, then the advantages of email marketing may seem endless. However, as a platform it won’t be effective if the message isn’t being opened or clicked on. In order for email marketing to be a successful channel, and for your click-through-rate to be significant enough to produce results, apply as many best practices as you can to your efforts.

We’ve asked some top digital marketing experts at our digital agency for insights, and have looked to outside experts at some top organizations to find out what their best tips are for producing emails with high click-through-rates:

1. Customer Logic

Bryan Clayton, CEO at Greenpal, points out the worth of thinking about your audience when you’re crafting emails, and suggests asking people unfamiliar with the content for feedback on how it reads:

“The biggest mistake we were making when crafting our emails was that we were using company logic as opposed to customer logic. You really need to put yourself in the mind of your customer when crafting your emails. Run your email copy by friends, and strangers. Get feedback because it’s so challenging to get out of your own skin.”

-Bryan Clayton, CEO, Greenpal

2. Timing Matters

Finding the best time to send emails to individual users will provide the best results. Austin Paley, Corporate Marketing Communications Manager at Blue Fountain Media, explains the importance of segmenting contacts with consideration for timing:

“While there are some standard times that are widely considered the ‘best’ to send emails based on vertical and email type, you should try and go beyond just finding the best time to send for most of your users and aim to send at the best possible time for each individual on your contact list. For example, if you find that most people like to open emails at 9 am, it isn’t enough to just send an email at 9 am Eastern Standard Time and call it a day. Use the information you’ve gathered in your lists to try and segment your contacts down by time zone – that way you can send to each person at 9 am in their local time. Some mailing platforms will do this for you automatically as a final step before you send – but if your email service provider doesn’t include this it can be as simple as using phone numbers or city data to figure out what state a contact is in and then adding a new time zone field manually. It can be a lot of tiring manual work, but higher open rates and better results make it more than worth it.”

-Austin Paley, Corporate Marketing Communications Manager, Blue Fountain Media

3. Think About Individual Users

It’s important to have relevant messaging, and an understanding of your users at a 1-to-1 level explains Shannon Johlic, Head of Marketing at Boomtrain. Then you can deliver only the most targeted content for that individual person:

“As email marketers, we must look to reaching the mythical segment of 1. No audiences, just individual people seeking more personal user experiences. But how do you do this? Previously thought a near impossible task, now, (thanks to machine intelligence), marketers have the opportunity to massively scale and automate not only the actual building of the emails, but the collection and processing of data that surfaces an understanding of the behavior of your subscribers/customers and a deep understanding of your content/products. This coupling of multiple layers of understanding with automation gives marketers tools that predictively populate emails with content most relevant to that individual person, and will deliver it to them at an optimal time. Powerful computers and algorithms have evolved so much that marketers are now able to distribute relevant emails as if sent by a close friend who has known that individual for years.”

-Shannon Johlic, Head of Marketing, Boomtrain

4. Quality over Quantity

Ashley Chavez, Director of Marketing at Get Smart Marketing explains that sending emails to a ton of leads that aren’t necessarily qualified is far less effective than sending to a smaller, qualified group:

“As a marketer, it is your goal to influence a consumer’s purchase decisions. Email is a powerful tool that helps marketers connect with consumers, delivering them useful and relevant content right to their inbox. So, it seems logical that the more people you can contact, the better your chances are at sending qualified leads to sales. However, more doesn’t always mean better. Adding unqualified leads to your nurture campaigns, won’t help close more sales. Grow your email list the smarter way by serving personalized sign up forms only to visitors who haven’t opted in and that fit within one of your target audience personas.”

-Ashley Chavez, Director of Marketing, Get Smart Content

5. Code Images

Andrew Jung, Corporate Marketing Associate at Blue Fountain Media suggests always defining your image sizes in your coding, and labeling them with alt image tags for the best user-experience:

BFM_Email
“If your images don’t render in your clients’ email platform, your email will display as an assortment of random white boxes and could come across as spam. By having the image sizes defined with alt image tags in your coding, it ensures that the layout of your email will retain its shape without being jumbled together and your alt tag images will explain and help identify what each white box is. This does not seem like a huge difference to you, but putting in the extra effort can be the decisive factor that might sway your clients to load those images and actually read and react to your email.”

-Andrew Jung, Corporate Marketing Associate, Blue Fountain Media

6. Align Content with the Buyer Process

Aligning content with the buying cycle is crucial for every company and should be a focus of any successful email marketing campaign. Troy O’Bryan, CEO at Response Capture explains how organizations should consider where the user is in the buying process when crafting their emails:

ACT_Model

“Each stage of the A.C.T. (Awareness, Consideration, Transaction) Model represents a different part of their journey and the content should be reflective. For example, if a prospect visits the “request a demo” page on your website, they are already in the Consideration stage. A case study or expert guide would be great content for your follow-up email strategy. By tailoring the content to fit the wants and needs of the buyer, they will be more likely to respond because you are providing something of value.”-Troy O’Bryan, CEO, Response Capture

7. What’s the CTA?

Having a strong Call-To-Action allows marketers to encourage users to take a desired action that brings them further into the conversion funnel. Saurbah Nangia, CEO & Founder at Targeting Mantra suggests making the CTA of your email your core focus:

“Marketers should focus on the CTA that goes with the email. Whether it is a template or a simple HTML message, your email focus should be on the CTA you are including in the mail. This is because you have just 1-8 seconds to catch the attention of the reader and you should be able to direct the reader in split seconds what you want him/her to do.”

-Saurbah Nangia, CEO & Founder, Targeting Mantra

8. Testing

Like all other marketing tactics, in order to understand what’s going to resonate best with your users and what types of email messages they’re most likely to open and click through, you need to do some testing. Jeff Tomlin, CMO of Vendasta Technologies highlights the importance of this in his tip:

“Get them into the email. First, you’ve got to get people to open the email and they choose in milliseconds whether to do so or to delete based only on who sent it what the subject line is. So make both count. Remember, emails coming from a person usually perform better than those coming from an entity. And while there are plenty of guidelines on creating open-worthy subject lines, if you’re looking for the BEST subject line, you need to test. Test. Test. And, you got it, test.”

-Jeff Tomlin, CMO, Vendasta Technologies

9. Videos

Owner at The Media Captain says his team has had great success with embedding videos in their email marketing, and suggests using it as an opportunity to engage users in a way that many companies don’t:

“When you mention “video” in the title it typically has a higher open rate percentage. We will then embed the video within the email blast and when people click on it, it drives them to a landing page specific to the email marketing message that we’re delivering.”

-Jason Parks, Owner, The Media Captain

10. Build Consistent Confidence

If you’re not delivering in content, you likely will not be converting clicks. Owen Powis, Founder and CEO of Mailflow, stresses the importance of instilling confidence in your users:

“Focus on creating the best possible experience, and people will click when they have confidence that the email will contain something they want to see. If they know when you send them an offer it’s always a great offer they are far more likely to check it out. The more effort you put into creating a fantastic campaign that genuinely benefits your audience the better your CTR will become. This is a far healthier and longer term strategy than just looking at making the subject line stand out.”

-Owen Powis, Founder and CEO, Mailflow

Effective Email Marketing

Email marketing is one of the best marketing tactics for reaching an audience, and boosting a brand’s ROI. To understand if your efforts are paving the way for your business, take a look at your key performance indicators and examine your open-rates and click-through-rates to identify areas of improvement. If you’d like to enhance the overall performance of your email marketing, and increase your click-through-rates, incorporate some of our experts’ ideas throughout your next campaign.

 

10 Advantages of Social Media Marketing for Your Business

Advantages of Social Media

Social media marketing is a highly valued element of any decent marketing strategy. The benefits of using social media marketing are so great, that anyone not implementing the cost-effective marketing resource is missing out on a phenomenal marketing opportunity.

According to Hubspot, 92% of all marketers claim that social media marketing is important for their business, with another 80% stating that their efforts increased traffic to their websites. It’s easy to see that social media marketing is definitely making waves in the marketing field and many marketers report realizing the potential for business growth, however they are unsure of the best method.

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Social Media Examiner states that 97% of marketers are currently participating in social media, but 85% of participants aren’t sure what social media tools are the best to use. There seems to be some uncertainty when it comes to social media marketing. With our help, we will diminish the confusion by thoroughly explaining the best ways to use social media to market your business.

There are an immense amount of benefits of using social media to market your business. We’ve chosen 10 to highlight:

1. Increased Brand Recognition

Social media marketing is one of the most cost-efficient digital marketing methods to syndicate your content and increase your business visibility. Implementing a social media strategy will greatly increase your brand recognition because your business will be reaching such a broad audience of consumers. To get started, create social media profiles for your business and begin networking. Have employees, partner businesses, sponsors, your mother, anyone “like” and “share” your business content on social media. Simply having content “liked” and “shared” makes your business more visible to new consumers which will lead to retaining customers. The more people who know about your business, the better – and social media is a fantastic outlet for showing people what your business is about. Social media marketing increases any businesses’ ROI (return on investment).

2. Improved Brand Loyalty

According to a report by Texas Tech University, brands who engage on social media channels enjoy higher loyalty from their customers. Social media creates the perfect environment for brands to communicate with their consumers and create a bond of brand loyalty. The report proves that brands who communicate with their customers on social media obtain higher levels of customer loyalty.

The millennial consumer generation is known for being the most brand loyal generation of all. The millennial generation is the largest generation in US history – born between the early 1980’s and the early 2000’s – and will soon completely consume the market. Studies show that the millennial consumer generation is 80% more likely to use a brand again if they are pleased with their first purchase. With these technology natives requiring communication between themselves and their brands, businesses must implement social media marketing to catch the eye of the most influential consumer.

3. More Opportunities for Conversion

The more visibility your business has, the better. Every blog post, image, video, or comment may lead viewers to your company website, providing the opportunity for traffic conversion. Social media marketing allows your business to give a positive impression. If a viewer comes across your content and has no need for your products or services, the consumer is more likely to think of your business when the need arises.

4. Higher Conversion Rates

There are several ways social media marketing results in higher conversion rates, the most prominent is its humanization factor. When brands are interactive by sharing content, commenting, and posting statuses on social media, it personifies a brand. People prefer to do business with other people, rather than companies.

Studies have also shown that social media has a 100% higher lead-to-close rate than outbound marketing. When a brand is interactive on social media, consumers who follow your brand’s social media accounts often gain more trust for your brand and view your business as more credible. People use social media platforms to stay connected to their friends, family, and communities. Since people are already talking, why not throw your brand into the mix? More likely than not, they’ll mention your brand to a friend when your products or services are needed, overall providing your business with social proof of its quality. Putting your brand in an atmosphere where people are sharing, liking, and talking, can only improve the conversion rates on your existing traffic.

5. More Brand Authority

When consumers see your business posting on social media – a marketing strategy that only top businesses use – it makes your business appear more credible. Interacting with your customers frequently demonstrates that your business cares about customer satisfaction, and is available to answer any questions that customers might pose. When a satisfied customer wants to spread the word about a great product or service they received from your business, they often turn to social media (especially if social media is the platform where they heard about your business in the first place). Having authentic customers mentioning your business on social media will advertise your business to an even broader audience. The average person has over 300 friends on Facebook, that’s 300 more people that will hear about your business if they scroll through their news feed.

6. Increased Inbound Traffic

Without marketing your business on social media, your inbound traffic is limited to your usual customers. The people familiar with your brand are likely searching for the same keywords you already rank for. You’ll have much more difficulty reaching anyone outside of your loyal customer circle (if you have loyal customers) without social media marketing. Every social media profile you add to your marketing mix (Facebook, Twitter, Instagram, Snapchat, Vine, etc.) is a gateway to your website, and every piece of content you post is another opportunity to acquire a new customer. Social media is a melting pot of different types of people from different cultures and backgrounds, and no two people have the same profile. With different people come different needs and different ways of thinking. Perhaps someone in an older demographic of consumers will search your website for the same keywords, however a millennial generation consumer could think totally differently. By marketing on social media, you are opening your business to versatile consumers all over the world.

7. Cost-Effective

Social media marketing is the most cost-efficient advertising strategy. Once you obtain a few satisfied customers who are vocal about their positive purchase experience, you can sit back and let the advertising be done for you by actual customers who enjoyed your product or service.

According to Hubspot, 84% of marketers found that as little as 6 hours a week spent on social media marketing efforts saw a benefit of reduced marketing expenses. Even paid advertising through Facebook and Twitter is the cheapest form of marketing compared to other methods. If paid advertising on social media is the way you decide to go, you can always start small and watch your conversion rates rise, which will pay off the money you initially put in.

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8. Better Search Engine Rankings (SEO)

Search engine ranking is very important for obtaining traffic to your business website. More than 58% of marketers who have been using social media for one year or longer improved search engine rankings. Ranking in the top positions in SEO for your keywords will revolutionize your traffic. Let’s face it, everyone uses Google to find information, and they likely won’t click “Next Page” because they don’t have to, they’ll find the answer within the first URLs they click on. If your business website isn’t ranked high in search engine results, you should probably adjust your marketing strategy.

Although posting on social media might get your business some site traffic, more is required to succeed at social media marketing. First, you must create high quality content. Content such as blogs, infographics, facts, advertising your products or services, employee photos and events, and much more will make your business’s social media profile intriguing and credible. Once you begin posting quality content, you’ll begin to build a social media community. Your followers will “like” and “share” your content, which will give your business more visibility, however it is about quality over quantity. An engaged community is more likely to link to you, which will make your website rank higher in search engine results. Social media can be used to publish your content in order to obtain more links to your webpages, which will rank you higher in search engine results.

9. Overall Better Customer Experience

Social media is a networking and communication platform. Every customer interaction with your business on social media is an opportunity to publicly demonstrate your compassion for your customers. Whether a customer has a complaint you can address, or a compliment to give, social media allows you to address the matter in an interpersonal dialogue. A brand devoted to customer satisfaction that takes the time to compose personal messages will inherently be viewed in a positive light, even if responding to a customer complaint.

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10. Improved Customer Insights

Hubspot reported that 69% of marketers found social platforms provided market place insights. Social media also gives you an opportunity to gain valuable information about what your customers are interested in. By monitoring comments, you can see customers’ blunt opinions of your business that you might not be aware of if your business didn’t have social media presence.

Another insightful aspect of social media marketing is the ability to segment your content syndication lists based on topic and identify what types of content generate the most interest and then produce more of that type of content. With social media marketing you have the ability to measure conversions based on different posts on various social media platforms to find the perfect combination to generate revenue.

Now Get Started

Still don’t know where to start? First, create your business’s social media profiles, next, post engaging content, gain some links to your webpages (which will improve your keyword search engine optimization), and boom: you’ve got yourself a functioning social media marketing strategy.

There are virtually no reasons not to implement social media marketing into your marketing strategy. Your competition is most likely already on social media. Don’t let your competitors hog the playing field. The sooner you start, the sooner you’ll see growth in your business. There is no reason not to market on social media when the potential losses are statistically insignificant.

The longer you wait, the more time you’re losing, the less traffic you’ll receive, and the less customers you will retain. Check out Web Designer Vip’s social media marketing strategy to get started right away.

 

Domain Migration Tips To Preserve Search Engine Rankings

SEO_website_redesign

Rebranding is one of the most common marketing initiatives for businesses, and can occur for many reasons. Whether it is an attempt to dissociate with the performance of the past or to simplify the brand, this marketing tactic can be very effective if approached properly.

Some notable brands have undergone this process including Comcast’s rebranding to Xfinity, and the British Overseas Airway Corporation’s (BOAC) rebranding to British Airways. In the digital world, Quantum Computer Services successfully changed its name to America Online in 1991–and even Google rebranded from their original name, BackRub.

While rebrandings can be very profitable, it requires a very complex interplay of resources to be successful. One of those resources is search engines and the way they manage a change in domain. In some cases, the original brand has such a strong online presence that a Google search will still return several pages and results before the actual current page. BOAC returns several Wikipedia pages and YouTube video results before you start seeing the current brand’s site, British Airways. On the other hand, if you do a search for Comcast, you’ll find paid and organic results for Xfinity.com occupying the first two ranking positions and the Wikipedia page for Comcast down at position 5.

SEO Preservation

SEO Preservation can be a broad term that may include a variety of performance indicators including page-rank, traffic, ranking keywords, online purchases, bookings, and many more. When SEO preservation is not a key factor throughout domain migration or the URL restructuring process, there are some key lessons that can be learned. As search engine optimizers, we understand that often other factors like time-resources, budget, other marketing efforts, or even client buy-in to the SEO process may inhibit the preservation process. Brands that have failed at this process chose to focus on other priorities during their website migration process, and unfortunately, as a result they have seen dramatic dips in their site performance.

To highlight this, consider the following example. This company, started with 2,100 keywords ranking in the top 20 search results before the domain change and one month later saw a 40% drop to fewer than 1,400 terms in April.

Domain_Migration_Keyword_Drop
Another “nightmare scenario” for SEO is to have domain migration occur so that both domains remain live for some time and links connect the old and new sites back and forth. To avoid this, coordinate the shift all at once because the existence of two live domains with substantial amounts of duplicate content and partial implementation of redirects will send conflicting signals to search engines about which site should rank. Consequently, the domain authority is then split instead of shifted from the old domain to the new one. In some cases we’ve seen domain authority drops for both the old and the new domain.

To illustrate this, consider this example below. Average daily site visits dropped in half due to falling organic traffic when the site no longer ranked for terms that they dominated only weeks before.

Domain_Migration_Organic_Traffic

Rebrandings with SEO in Mind

What steps do you need to plan ahead for, in order to minimize the chance of these drops impacting your business?

There are 6 critical components to maintaining domain authority, digital presence, and accurate tracking of the domain migration. Some of which impact how the domain is perceived and some are related to how the migration is tracked. Keep in mind these crucial elements if your preparing for a rebranding:

  1. Redirects
  2. Resubmit Sitemap
  3. Directory Listings
  4. Social Media
  5. Analytics and Search Console (formerly Webmaster Tools) Profiles
  6. Audit Redirects

Redirects

The most obvious first step is to put in place redirects which automatically route a user from the old domain and page to the new one. There are a range of types of redirects that are available, but for these types of redirects, a 301 is best. A 301 status communicates to search engines and web browsers that the page has been permanently relocated and redirects the user to the correct page. A 301 redirect also transfers ranking power (sometimes called “link juice”) that the legacy page had built up to the new page.

In order to identify every page on the site that needs to be redirected, several tools, including Xenu Link Sleuth, Screaming Frog, Integrity for Mac, are available to “crawl” the legacy site. Pay special attention to URLs that have the most in-bound links, or receive the highest volume of inbound traffic from other sites. These pages are home to most of the site’s “link juice” and must be maintained. Tools such as Moz Open Site Explorer, Google Search Console and Majestic SEO, can be used to compare and make sure that nothing gets skipped or overlooked.

Once the list of legacy pages is complete they must be mapped to pages on the new site and redirected. A simple way to help you do this is to create an excel file listing the old URL’s in one column and the new ones in another. It also helps for verification purposes later.

It’s important to be prepared to make all of the changes at once instead of drifting a handful of pages at a time. Leaving both domains live sends conflicting signals to search engines and can damage the domain authority of both the legacy and new domains.

Resubmit Sitemap

Once the redirects have been implemented it’s important to notify Google and Bing Webmaster Tools that a change of address is happening. Leave the old site’s XML sitemap live for about a week after the migration so crawlers can still access it, follow the links therein through the 301 redirects, and start working the old URLs out of their indexes.

Create a XML sitemap for the new domain and submit it to Google and Bing Webmaster Tools/Search Console. Typically, it can take a day or two before the new crawl takes effect and you can compare the number of indexed pages.

Directory Listings

Along with inbound links, directory listings are one of top sources used by both search engines and users to find a website or domain. It’s considered best SEO practice to make certain that listings in online and print directories are current and accurate. A domain migration requires returning to all of the directories that list the legacy domain and updating them to reflect the new address. These directories may include (most generically) FourSquare, InfoGroup, Localeze, YP.com, City Search, and DMOZ. An aggregation tool like MozLocal can help bring all of these directories into alignment.

In addition to the generic directories most businesses have an opportunity to be listed in industry-specific directories. From auto-dealers to law firms or home maintenance professionals, you’ll likely find a set of available directories. The longer a legacy domain has been in existence, the more directories that will subsequently need to be updated.

Social Media

There is a strong correlation between social media engagement and web traffic. Announcing and publicizing the domain name change to provide important social signals and promote the rebranding in its own right. This will generate higher than usual volumes of traffic to the new domain in order to compensate for the potential drop in organic traffic while Google is indexing the new domain. While it isn’t critical to update all legacy posts with a new domain, it’s crucial to make sure that any pages that have social media links to them are correctly redirected. Update social media profiles, especially Twitter, Facebook and Google +, but don’t neglect LinkedIn, Instagram, Blogger, YouTube and any others that are connected to the website.

Analytics and Search Console Profiles

The profiles in an analytics package, whether it is Google Analytics or a fee-for-service provider, will track the traffic to a specific domain, and if it’s set up correctly should not be tracking activity on other domains. In the Admin tab of Google Analytics, the property name and default URL should be updated to reflect the new domain. This is also the time to annotate Google Analytics in order to track the date of the migration.

Google_Analytics_Property_Settings
In addition to Google Analytics it’s important to update settings in Google Search Console, only AFTER the migration has occurred.

1. On the Search Console homepage, click the name of the legacy site.
2. Click the gear icon; then click change of address.
3. Follow the instructions in the change of site address tool.
4. Monitor site traffic as indicated in move a site with URL changes.

Google_analytics_change_of_address

Audit Redirects

Once everything is complete, it’s important to verify that everything is working as expected. The Screaming Frog web spider tool can help run an audit of the old and new site to examine the results.

1. Upload: The legacy URL’s

Switch the SEO Spider to ‘List Mode,” select the file with all the old URLs to audit and upload.

Screaming_Frog_List_Mode
This is where the log that was saved from step 1, redirects comes back into play.

2. Select: The ‘Always Follow Redirects’ box

Navigate to the ‘Advanced’ tab inside the ‘Spider Configuration’ and select the ‘Always Follow Redirects‘ option.

Screaming_Frog_Advanced_Tab
As default ‘List Mode’ works at a 0 crawl depth, meaning it just crawls the URLs included in the upload. With this feature selected, it ignores depth and will follow redirects until the final destination (a no response, 2XX, 4XX or 5XX etc.).

3. Start the crawl

Now hit the ‘Start’ button let the SEO Spider crawl the site, reach 100%, and come to a stop.

4. Click on ‘Reports’ & ‘Redirect Chains’

Screaming_Frog_Redirect_Chains
This report does not just include URLs which have redirect chains, it includes every URL in the original upload and the response in a single export. If a URL has multiple redirects in a chain, this export will map out each hop along the way, redirect 1, to redirect 2, to redirect 3, and all the responses along the way until the final target. It will also show how many hops there are (remember 5+ Google might give up and treat as a 404) and identify any pesky redirect loops.

This report provides a comprehensive method to audit all redirects in a site migration in a nice, easy, single export.

Effective Domain Migration To Preserve Search Engine Rankings

While there are a lot of steps in this process and many intricate details to pay attention to, with preparation and a clearly outlined plan it can be possible to identify unexpected behavior or disparities before they have a notable impact on traffic and visitors. Following the steps to update analytics packages and audit redirects will help identify opportunities to make changes before they become problems.

Now, go forth and change that domain!

 

Instagram for Business: 5 Tips for Effective Advertising

Instagram_For_Business_Advertising

Social media advertising is on the rise, and more and more social media platforms are providing advertisers with the capability to advertise on each individual platform to best reach their target audience within a specific channel. Instagram has officially joined the game, and with an expected growth to hit over 100 million users by 2018, it’s an obvious decision for relevant businesses to utilize the new advertising options that have been made available.

instagram_users

So, what kind of businesses should consider advertising on Instagram?Instagram is an incredibly visual-centric social platform, ultimately providing users with appealing imagery that is highly engaging and shareable. With the capabilities to Like, Comment, and Share the content posted by other users, your content’s reach is organically extended to a large portion of the Instagram network.

Businesses with captivating imagery, product photos, and lifestyle-based content (think company events, flowers in the office, happy hour) are able to give their target audience a glimpse inside the brand on the Instagram platform. This “point-of-view” strategy allows users to better understand the background of the business, get to know their employees, how their products are made, and obtain a behind the scenes look at the company – building trust and forging brand loyalty in the process. Fashion companies, lifestyle brands, bloggers, magazines, and other businesses with strong imagery to share tend to be the most successful on the Instagram platform.

Instagram has made an atmosphere for marketers to create a close bond with consumers via mobile devices. With a less conventional content concept in comparison to other traditional advertisements, this form of social engagement can significantly increase digital visibility. The platform offers similar characteristics to Twitter and Facebook, yet the specific steps to connect with your audience are different. Follow these 5 tips to expand your brand reach and effectively advertise on Instagram:

1. Set Your Goals

For any social media advertising initiative, defining your goal should be the first step; followed by the strategy to reach these goals (targeting, content to be shared, brand voice, etc.), which should be built with these objectives top of mind.

Is your brand interested in advertising on Instagram to build out their following? Is the business launching in the US market and seeking to expand brand awareness throughout the country? Is the company launching a new line and seeking to leverage the existing audience of their current, well-established line? Once the goals for your advertising efforts are identified, your business can move towards the execution of the advertising campaign.

2. Establish Your Point of View

With a strong visual presence on the platform, Instagram uses imagery (and the use of some text and hashtags as well) to deliver messaging to users. Businesses must create a brand strategy unique to each social platform, and specifically on Instagram, decide what specific “point of view” they would like to convey to their target audience. Think sneak peek into the showroom, the latest celebrity look from the brand, or a look inside the factory where products are manufactured. Once a brand’s point of view strategy is established, the content strategy should be built to support it.

3. Create A Content Strategy

Instagram_advertising_ideas

Supporting the goals and point of view previously established by your business, your content strategy should go hand in hand with the two. Within the content strategy, you’ll want to tell a story to users on the platform. Keep in mind, users on each social media platform are unique, so the content strategy across social platforms should vary a bit, while aiming to maintain an overall consistent brand voice across all channels. By analyzing the success of each post, you will be able to best determine what works best in terms of content, and optimize your efforts accordingly.

4. Utilize Hashtags

Leverage the organic reach of your posts with the use of relevant and trending hashtags. Instagram’s resources provide inspiration for ways to best use hashtags to connect with the community and extend your brand’s reach.

hashtags_to_watch

5. Continue Improving

In both organic posts and advertising efforts, the success of each should be analyzed and reported on regularly to best determine what works best and what kind of posts don’t perform as well for your specific brand. Maybe the use of a specific hashtag resulted in 30% more engagement on two similar posts, or maybe a specific image type generated noticeably higher results. By analyzing and understanding the success of your efforts, your brand is able to optimize posts accordingly to help foster the best results possible.

Instagram for Business

Instagram is a highly visual social media platform, and it provides brands with the ability to share their point of view with the world. With advertising capabilities being extended to more businesses, we expect to see immense growth on the platform. By following these 5 tips for effective Instagram advertising, your brand’s content strategy and advertising efforts will boost the success of your social media efforts.

 

How Can Personalized Email Make An Impact on Your Users?

Personalized_Email_Impacts_User_Experience

Remember when you set up your first email account? You’ve probably been through countless email addresses since then for various reasons–a change in taste, or more likely, a need for an email address that sounded more professional. Your email addresses back then was essentially your username, so we had “dorky” IDs that we likely would be embarrassed to share as contact information today. Email has evolved into one of the most important forms of online identification, and nearly everything on the web that you create an account for now requires a valid email address.

So, if the basic concept behind naming email addresses has drastically changed, you can bet that the marketing aspect of email has transformed as well. Just as you would be embarrassed to have to explain your decades-old email address, you don’t want to be embarrassed when explaining during a company presentation how you lost potential leads and customers with outdated and ineffective email marketing tactics that didn’t include strategies like personalized email. In order to help make sure this never happens, here are three email marketing tips you should follow to get the most out of your email campaigns.

Focus on the Personalized Email Process

Repeat after me: “Not all emails are meant to generate an online sale.” Again. Not all emails are meant to generate an online sale. Users that visit your website and sign up for more content via email are all motivated by the different things that your website has to offer, and they are all at different points of the conversion funnel.

However, companies are often too distracted with sealing the deal and getting conversions or sales so they often send the same sales-oriented email newsletter to each and every user. While it certainly is easy to do things this way, this method is no longer as effective in the modern era. Users will get annoyed when you place priority on trying to foster a conversion through your emails and appearing overly concerned with driving sales without including messaging that is at all related to the overriding reason they signed up to receive emails from you in the first place. Find out how and why users decided to give you their email address, and present them with content, imagery, and links that they’ll find valuable based on why they signed up.

Email Drip
For example, if you have a fashion site that sells a myriad of designer clothing and you also have a blog that gives style tips, fashion advice, and information about what’s trending now, it is reasonable to assume that someone may visit your site interested in updating their wardrobe, while someone else may come to your site through your blog. If both sign up for your emails, they’re likely anticipating different things from your brand. As a result, sending the same mailer to both users will likely leave someone feeling as if you don’t understand who they are as a customer and that you aren’t interested in what they are actually to learn from your business.

Take a few moments to plan out the process of where users are in the conversion process as well as how they will read, interact, and click through to landing pages from your emails. By doing this instead of focusing on immediately converting all of your email recipients into sales, you should see a considerable bump in your end goal (often conversions) without being overly sales-centric with your email content.

Send One to Two Personalized Emails A Week

If this was a guide on how to get users to unsubscribe from your emails or marking your emails as spam, I would suggest that you send them an email every single day. However, this is a guide on how to use your email marketing more effectively, so I suggest that you send one to two emails a week at most, and don’t click that send button any more after that.

Email_User_Preferences

Do research on the most favorable time and day that your target demographic will check and respond to their email and schedule out your campaigns accordingly. Each email that you send to your users should offer interesting and fresh content that will intrigue them and encourage them to click on prominent calls to action. For example, if you are having a “BOGO” or “50% off everything” sale, and it’s is a week long, it will not create a sense of urgency if your users get an email for 7 days straight reminding them of your amazing sale. “Inbox fatigue” and “email fatigue” are real terms, and in my own email marketing experience, even some of the more well-known brands don’t realize that they are driving online users away with the constant reminder of their existence in their inbox. Do not be that company. Receiving an email from your business should be a pleasant surprise and should be something that users look forward to receiving, not a daily nuisance.

Timing is Key for Email Personalization

I flew to Atlanta this past weekend to catch up with old friends, and I bought my tickets through an online travel company. They emailed me the day before and a couple hours ahead of my flight to check in online so I could skip the line, and linked me to a webpage that I could scan as my boarding pass. I loved the email check-ups and reminders up until I landed and turned on my phone. While I was still on the runway, I received a “How was your flight?” email. This email didn’t come as I was going through baggage claim or after I had gotten home from the airport, it came as soon as I landed. It may sound like an overreaction, but this is a good example of NOT giving users their space when sending them a follow-up email. As soon as I hit the runway post-flight, the first thing I want to be able to do is call my friends and family to let them know I have landed safely and check for any missed personal emails, texts, or phone calls – not get bombarded with emails that should realistically arrive around the time I check in to my hotel.

Email_Users

Research has shown that follow-up emails, especially for abandoned shopping carts, are great at re-engaging users and influencing purchases. What’s often not included in this research is the timing of when those emails were sent out. As I’ve hinted at earlier, timing when it comes to email marketing is essential and you want to send your follow-up or reminder emails at the right time to retain customer lifetime value and foster positive user engagement.

Effective Email Marketing is Personalized

Ultimately, the most efficient way to confirm that your email marketing initiatives are proving beneficial to your organization is to do a thorough examination of whether or not they are driving increases in key metrics. Whatever you use as your email platform, be sure to take a look at things like click-through-rates and open-rates to discover areas for improvement, and see what types of emails are providing you with the best results. By following best practices and tweaking your messages so that they are tailored to each individual user’s wants and needs, you’ll find your organization will convert more customers, and produce a higher ROI from email marketing efforts.

 

The 50 Best “Best Of” Online Marketing Lists

50 Best

Accurately measuring results is one of the greatest opportunities that we have access to through online marketing. Analyzing and evaluating these measurements allows us to observe which practices yield the best results. We can organize these results into lists as a visual way of representing the resources that are performing the greatest for various topics. This leads to many websites in the online marketing industry producing “Best of Lists” throughout each year.

So in that spirit we’ve put together a list of the 50 “Best Of” lists covering the online marketing space. Note: The rankings are simply divided by categories, not in order of importance. We are using the numbers solely to prove that we did, in fact, get to 50.

Online Marketing

1. Forbes kicks off our list with their Top 10 Online Marketing Experts To Follow In 2014. The individuals on the list specialize in different subject matter from varying backgrounds. But each of them are all a wealth of knowledge when it comes to online marketing.

2. One thing that online marketing and blogs have in common is that they need to contain good content. Good content comes from great writing. Writtent.com knows all about that and has compiled a list of The Top 25 Must-Read Internet Marketing Blogs.

3. Gyutae Park’s Winning the Web website uses Alexa, PageRank, Technorati, and Feedburner among other metrics to measure its Internet Marketing Top Blogs. Total number: 370.

4 . Radius – a company that designed predictive and intuitive software to help companies re-imagine growth decisions – has compiled a list of The Best Marketing Blogs of 2015. What we like about this list is that the sites that made the cut were voted upon by readers, and therefore, people who are actually benefitting from utilizing these sources.

5. Kaiser The Sage’s (AKA marketing consultant Jason Acidre) has produced his Top 90 Online Marketing Blogs. He has provided a dense, but diverse list of blogs who hold the top authority in each of their specialties. There is even a section dedicated to some up-and-coming blogs to keep an eye out for.

6. Practical Ecommerce is a site that provides a lot of useful resources for online merchants. Here they have compiled a guide to 12 Useful Ecommerce Blogs.

7. Beth Blanchard and Stone Hansard from Cision teamed up to unleash another list of the Top 100 Social Media, Internet Marketing & SEO Blogs.

8. The little guys need some love too. That’s why UpCity has given us the 25 Up-And-Coming Small Business and Online Marketing Blogs Worth Reading. The list is divided into specific sub-categories, including one that caters directly to small businesses.

9. The team at Branded3 say a good deal of blog ranking tables created recently use the hugely inaccurate and outdated Google PageRank as a method of measuring success. Their solution? A table that uses Alexa Rank and Technorati Rank to calculate the popularity of each site. The result is a list of the Top 100 SEO & Internet Marketing Blogs.

10. HubSpot created the Hot 100 Marketing Blogs list in order to make it easy for people to discover top digital marketing blogs. Hubspot has said, “We’re continually collecting 3rd party data for several thousand blogs that cover Internet marketing topics.” This certainly shows with the strength of the list they’ve put together.

11. The Top 20 Digital Marketing Blogs from Sparxoo. The first five below:

  • Seth Godin – Of course we had to add one of the most famous marketing gurus of all time.
  • Hard Knox Life – Dave Knox brings fresh perspective to digital marketing trends and overall marketing strategy.
  • Guy Kawasaki – Guy Kawasaki shares his incredible insights from years of experience at Apple and other leading companies.
  • Chris Brogan – Chris Brogan, a social marketing guru, posts the latest insights for marketers.
  • AdRants – Steve Hall takes no prisoners in his reviews of the latest ad campaigns.
  • Ads of the World – Want inspiration? Check out creative minds from around the world.

12. The 100 Best Marketing Blogs from Cool Marketing Stuff. Direct and to the point, the list from Cool Marketing Stuff is as comprehensive as it is complete.

13. The Big List of Search Engine Marketing & Optimization Blogs from Top Rank has it all from blogs that cover SEO and PPC to content marketing, social media marketing, and online public relations. The collection of over 400 SEO and Online Marketing related blogs is assembled by the staff at TopRank Online Marketing.

online marketing - seo

Search Engine Optimization

14. Daily Blog Tips The Top 25 SEO Blogs list ranks the blogs according to their Google PageRank, Alexa rank, number of Bloglines subscribers and Technorati authority. Somewhere the team at Blogstorm (#9) are shaking their heads.

15. It’s not just the blogs, but the posts themselves that can be optimized. Yoast, a company that works to make websites more usable and reliable for both owners and visitors provided a list of 10 Tips for an Awesome and SEO-Friendly Blog Post. These guys know their optimization. Nice job!

16. This SEO Linking Building Guide to the best SEO linking building articles (wait, didn’t I just say that?) has it all. Case studies, organic link building tips directly from Google and a great piece by Search Engine Watch about back link building. My favorite: The 30-minute-a-day link Building Plan from iMedia Connection. Now if only someone could come up with the 29-minute-a-day link Building Plan.

17. It wouldn’t be a 50 Best of List without an offering from The Top Tens. So here are their opinions on the Best SEO Blogs. A nice little bonus is that they include other contenders that were in the running at the end of the initial list.

18. Mollie Vandor over at Mashable weighed in with her excellent 20+ Essential Resources for Improving Your SEO Skills. From beginner (SEO for Dummies), to advanced placement degree (Matt Cutts) she’s got it all covered and that’s why Mollie finds herself among the Best of the Best.

Social Media

19. Even a newbie marketer can appreciate a good social media campaign. Nearly everyone has seen one and many of us have been party to one whether we realized it or not. Forbes.com pulls together a great pictorial of the Best-Ever! Social Media Campaigns. Spoiler alert: The Blair Witch Project comes in at #1. Pretty impressive considering it was among the first social media efforts way back in the day (1999).

20. Not to be outdone, social marketing and media blog The Wall decided to go the distance with 40 more and release the Top 50 Social Media Campaigns. Oddly enough, The Blair Witch Project doesn’t even crack the top 50. Guess these lists are a bit subjective. Plus, with these guys being British and all they may have missed that buzz way back when.

21. Of course, you can’t even say social media these days without wondering what Marc Zuckerburg is doing for lunch. Social Media Examiner apparently also has the Zuck-bug and decided to create a 10 Top Facebook Pages post. Number 1? Red Bull. Apparently they’re in tune with their audience.

22. In the case of Smart Blog, the best means the worst. Rachel Crandall put together the best “Worst Of” list compiling 4 Twitter Campaigns That Went Horribly Wrong. Top of the list? At&T (among many other brands) exploiting the anniversary of 9/11 by attempting to use product placement as a form of “commemoration.”

23. Jay Baer, President of Convince & Convert offered up his Top 33 Digital Marketing Blogs. He provides details about the specific content that each blog caters to so you can easily navigate exactly what you may be looking for.

24. Using eCairn Conversation(tm) software, technology company eCairn generated the Top 150 Blog Posts. The top five? Seth’s Blog, Chris Brogan, Jeremiah Owyang, Brian Solis, and Social Media Explorer. There must be something to the eCairn Conversation chart. I think these guys are on to something.

25. Here we have Social Media Explorer’s 7 Effective Ways To Increase Your Social Media Traffic and Conversions. The sites listed help you get a better understanding of how strategizing your social media posts can affect your level of engagement.

26. And a bonus from those same guys at unlucky number 13. The Top 10 Social Media Blogs of 2015 (and it’s not even over yet!).

Going Viral

27. According to the crew at ProspectMX, – a viral campaign is a marketing blitz that essentially creates a pitch which is cool and interesting enough that consumers will spread it on its own. Well said. And with that in mind, their 15 Best Viral Marketing Campaigns put together an interesting list mixing the old (there’s that Blair Witch again) and the new (Old Spice guy).

28. Every year there are a few moments that stand out and define the past 12 months on social media. The team at Social Times decided to take a look back and give us The Top 5 Viral Events of 2014. From the Ice Bucket Challenge, to the Oscar Selfie, this list created a lot of traffic for many sites. Check them out.

29. Visible Measures, along with AdvertisingAge, provide weekly Top 10 Viral Video Ads Chart for the Web’s top-performing brand-driven ad campaigns. Naturally, this year’s Super Bowl spots are ranking the highest. The list includes commercials from Budweiser, Pepsi, and T-Mobile who used Kim Kardashian for their ad. Tragic.

online marketing - email marketing

Email Marketing

30. Vertical Response dropped a post on the 7 Stellar Social & Email Marketing Blogs You Should Be Reading. This list includes blogs that provide lots of valuable tips on how to strategically craft your content for social media and email marketing efforts.

31. If you are new to email marketing, this list is a great place to start. Even if you are a seasoned veteran, Capterra (a free service that helps businesses find software) blog post on the 13 Terrific Email Marketing Blogs for Email Newbies and Ninjas provides some great resources. Rather than just touching on the importance of email marketing, these blogs dive into best practices, analytics, design, and much more.

32. Lindsay Kolowich at HubSpot Blogs gave some samplings of great email campaigns in practice. Her 12 Examples of Effective Email Marketing lists images from a variety of different companies successfully executing their email campaigns. From charities, to online shops and publications, you can take a look at these examples and see if one technique might be able to work for you!

Pay-Per-Click Blogs

33. Pay-per-click marketing success takes a good deal of focus. Tom Demers at BoostCTR keeps his eye on the ball with his list: The Best PPC Blog – The Definitive List of Pay-Per Click Blogs. Among my favorites: The Certified Knowledge Blog (Formerly bgTheory), Bryan Eisenberg and PPC Blog & PPC Training Community.

34. Want to succeed in a big way? Of course you do – and VERO was kind enough to provide a list of their 50 Must-Read Marketing Blogs. See them here, and succeed there (wherever there may be for you).

Conversions

35. It’s all about the conversions these days, and Kristi Hines at Kikolani put together the most comprehensive 6 Essential Split Tests for WordPress Users for Unbounce. When making decisions about your website’s design, you want to know which layout is going to give you the most conversions. A/B testing allows you to try out different options and analyze which one will be most beneficial for your business.

Web Design

36. The team at InstantShift believes one of the best ways to survey the evolution of Web design over a number of years is to compare different versions of websites. So they decided on taking a look at 6 Essential Split Tests for WordPress Users. The results: an interesting comparison of redesigned websites to their earlier incarnations.

37. 7 Essential Resources for Web Designers from Skyje.com identifies the best sources for all things web design. There are multiple websites listed that specialize in fonts, color pickers and icons.

38. Once again Daily Blog Tips served up a top 25 list based on the analysis on Google’s Pagerank, Alexa rank, Bloglines subscribers, and Technorati authority. This time its Top 25 Web Design Blogs.

39. What’s better than a Top 25 Web Design Blogs list? How about a Top 30 Web Design Blogs list? Well the creative online journal for design Web enthusiasts, Web Design Dev, has given us just that. And the extra five go a long way.

40. 40 Web Design Blogs To Follow In 2015 from Elegant Themes’ Blog. These guys have a great understanding of aesthetic and design, and the list they have compiled reflects that. Each site covers a wide range of web design topics from inspiration, to execution, and everything in between.

41. We’ve covered the Best, the Top, and even the Worst – and now we finally have a Must: 29 Web Design Blogs You Must Follow from [Re]Encoded. Here is a list of the 29 best Web design blogs to subscribe to. “The web design industry is always changing, so as a web designer, it is important to always be ahead of the curve,” they say. We totally agree.

42. WordPress is a great CMS and the guys at Web Design Fan have provided us with the 20 Best WordPress Tutorial Blogs. Enjoy!

Guerrilla Marketing

43. This list gives not only gives you a deeper understanding of what guerrilla marketing is, but also a list of ideas on how you can implement it into your own marketing tactics. Take a look at these 6 Tips to Make Guerrilla Marketing Work for You.

44. Referral Candy came through with a compilation of 8 Case Studies and Examples of guerrilla marketing tactics that they believe every startup should know. The examples they provide help you realize the variety of options you have when it comes to these campaigns, as well as the steps these businesses took to execute them.

45. Otonomic’s Top 20 Small Business Guerrilla Marketing Ideas & Strategies goes into detail on what it takes for a small business to make their guerrilla marketing successful. This list gives you a variety of different options to consider, so take a look and see which one might work for your business!

online marketing - content marketing

Content Marketing

46. Michael Brenner of B2B Marketing Insider has recently compiled a list of the Top 20 Content Marketing Blogs You Should Read Every Day. From non-profits to start-ups, this broad list covers a lot of ground and gives a nice variety of content marketing examples.

Affiliate Marketing

47. UpCity has given us a crash course in affiliate marketing with their list of the Top 10 Affiliate Marketing Blogs to Learn From. They go into detail about the content that the blogs cover, and what you can learn from each of them.

48. From Affiliate Top 50 there is the Top 10 Affiliate Marketers and their Blogs You Should Know. More money, more money, more money.

Landing Pages

49. Marketers are becoming more and more interested in measuring the ROI of social media. According to eMarketer, four out of five US businesses with at least 100 employees will be using social media for their marketing efforts this year. This makes measuring the effects of these marketing efforts even more important. That is why HubSpot Blogs created 20 Examples of Great Facebook Fan Pages.

50. Unbounce brings our list to a close with The Top 75 Must-Read Online Marketing Blogs. The company specializes in helping businesses create and customize landing pages to improve their marketing experience. So it’s safe to say we trust their opinion on the matter.

 

Content Repurposing: How To Reuse and Recycle Your Work

Blog - Content Repurposing

Why Is It Important?

Creating strong and interesting content is an essential online marketing concept that we are already very familiar with. We take the time to regularly update our sites to make sure they provide visitors with consistent and reliable information that they can easily engage with, and associate with our brand. However, like a fine wine, sometimes it is our older content that gets better with age.

Content repurposing is a great technique to make the most out of the time and effort that you direct towards content creation. You can invest a lot more than just money into your website, but sometimes making small changes and updates to old ideas can make a big difference. If something has worked well for your company before, why not take advantage of that success and revitalize it for your new objectives?

How Do I Do It?

Repurposing content can add new value to existing work. So where do you even begin? Below we have compiled some tips and techniques that can help get you started:

Rewriting

It is always interesting to take a trip down memory lane and look at your old content. You can see the growth of your business, and how much you have changed over a period of time. However, just like most commodities, your old pages depreciate in value. They become less relevant for people searching, and therefore the worth of your page’s user experience drops. Your SEO can be modernized through simply updating or rewriting this existing content. All it takes is a minimum of 300 added or revised words for Google to view the content as “new,” so a little can go a long way. If you have dated facts on a particular page that once performed exceptionally well, updating that data can bring in new traffic. The same can be applied to old links that once led to related articles or sites. Check to make sure all of those links are still active and providing readers with the information they are looking for. If not, update them! Updated content leads to relevancy, which in return leads to more conversions because Google considers up-to-date content valuable.

Repurposing Ideas

Content calendars help you get a visual layout of your site’s plan for the upcoming months. Sometimes it is easy to brainstorm ideas for topics to cover, but we unfortunately know that is not always the case. Repurposing ideas can help fill in some of the gaps in your calendar, while also creating some consistency for your site and increasing your brand recognition. Every month our Director of Corporate Marketing, Austin Paley posts an SEO Audit on our blog evaluating a chosen website’s performance features. We also do an annual post each January taking a look ahead at some of the top online marketing trends for the upcoming year. Creating some regular content that visitors can anticipate from you can establish some consistency for your brand. A series will be something that is recognizable and easily associated with your company, and something that audiences can always look forward to.

Content Repurposing - Content Calendars

Exploring Your Channels

Make note of trends on social media. Is there anything on your site that is relevant to a topical event? We are constantly seeing hashtags that “throwback” and “flashback,” and if it can make your old baby pictures significant, why not your old content too? Staying interactive on social media allows you to reach your audience through multiple channels, and staying on top of current events and trends makes you appear attentive and engaging. You can even search for trending topics based on specific regions on Twitter, and taking advantage of any suitable trends can be a great opportunity for your brand. Even if the content that you reference to is not from the immediate past, it is only as relevant as you want it to be. You are in control of how visible you want your brand to be, so find a way to interact with your audience when opportunities like this come up.

Content Repurposing - Twitter Trending Topics

Piggybacking Content

Sometimes content that overlaps in relevancy can piggyback one another. You can utilize these opportunities as a chance to give your audience access to additional content, leading them to relevant pages that is housed in other sections of your site. Web Designer Vip has a number of whitepapers that provide readers with extended information on a number of very specific subjects and concepts. While most visitors come to our blog to read quick articles on a topic, we always link to one of our whitepapers as a way of leading an audience member to some relevant content that they may be additionally interested in. Our whitepapers are accessible on their own, but including them in our blogs allows us to keep them in front of our readers as often as possible. We get to kill two birds with one blog post, and it is a technique that can be applied to your work as well.

Analyzing Strengths & Weaknesses

Google Analytics can be your best friend when determining what content should be prioritized in the repurposing process. Take a look at what pages were once strong performers for your site, and revamp any ones that could use some work. Also, make a note of what themes of content do consistently well for you, and try to produce more work under that genre. This can apply to the pages that don’t do so well either. If you can see that a certain subject matter doesn’t always perform, try to avoid it. Google Analytics is a great resource to determine how your content is being received, and can provide vast insight as to where your site does the best. Having a better understanding of this information is a vital step in making your content the strongest it can be for your site, and for your overall business.

Content repurposing can make a large impact on the engagement on your site, and traffic to your business. It is the small changes and little efforts that can pay off exponentially down the road. Finding out what works best for your company and your brand is easier than ever, so take advantage of that content’s performance and apply it to your future endeavors. There is the classic saying that “if it isn’t broken, don’t fix it.” In this case, if it isn’t broken, find a way to keep using it.

 

Top 5 Elements of Successful Email Marketing Strategies

email-marketing-strategies-for-business-growth

When it comes to email marketing, there’s more than one way to measure success. A multitude of metrics can indicate overall performance and present areas for improvement after the launch of a campaign. Taking a look at click-through-rates or open rates, how conversion rate was impacted by a certain email, or how much website traffic is being generated can identify the effectiveness of this kind of marketing initiative. To be successful with email marketing, strategies should be focused on fostering brand engagement and minimizing unsubscribers, all while maintaining strong branding.

Accomplishing all of the above is definitely feasible if the right strategy is created. You need extensive research, sometimes a bit of trial and error, and a thorough understanding of the audience you’re delivering messaging to. However most importantly, you need to implement a series of best practices in order to develop a strategic approach that enables you to achieve your core objectives. Here are 5 elements of email marketing that will help you make sure you’re getting the results you want:

Timing and Frequency

The timing with which you’re sending your email campaigns is one of the most important elements to focus on in an email marketing strategy. You may be located in New York, but perhaps a large portion of your target demographic is in a different time zone. The time of day when users receive emails can directly contribute to performance indicators like open-rate and click-through-rate. You can’t send the same message at the same hour to a global or national audience and expect to reach everyone. Segment your email lists based on the time zone recipients live in so that they’re receiving your emails at an hour that is convenient and appropriate for them.

emailsegmentation

If you’re looking to maximize user engagement with your emails, but aren’t sure when to send, a good place to start is by considering three core time slots—during the morning once your users are commuting or arriving at work, during the early afternoon on their lunch break, or in the evening late night once they are back in their homes. From there, think about your specific audience’s lifestyle habits and when they would be most likely to give some attention to your email. If you’ve launched email campaigns in the past take a look at the statistics provided by your email platform. For example, in MailChimp, you can see the metrics from previous campaigns and identify what time the most users were reached.

Aside from just the timing of your email, the frequency at which you disseminate your messages plays a major role in performance. The age of email blasting is over. Users have increasing email fatigue these days and won’t even open your emails if they are inundated with a plethora of emails. As a result, it is often the case that the more messages you send the less effective they will be. While your emails may have a short “shelf life” this doesn’t mean you should be sending a new one each and every day—that’s how you’ll get a surge in unsubscribers. Instead, keep your emails at two per week at most to ensure that you’re still reaching users and cutting through the clutter of their inbox. Depending on industry, sometimes two per month is even more fitting.

Subject Lines

The importance of a terrific subject line cannot be stressed enough—it’s literally the first thing the user is reading and their first “personal” impression of your brand. An effective subject line sparks user interest and builds anticipation of what the email contains. You need just enough to get the user intrigued, while still staying true to your brand in under 60 characters. It’s okay to think a little outside the box and let some creativity flow with subject lines, but keep in mind that more often than not, simplicity works best. The best subject lines find a happy medium between oozing creativity and being straight to the point of why you’re emailing a user, and make sure that it also fits your company’s branding.

The goal of a subject line is to entice recipients to open the message, but to also click through the email. For that reason, consistency as you go from the subject line to the actual content of the email is crucial. You can’t say something “clickbaity” just so that users open the message, only to disappoint them upon finding no relevancy to what they originally saw in their inbox. This instills a poor sense of trust with your brand and almost guarantees that users won’t take a desired action.

If you have an idea for a subject line but are unsure if it’s fitting with your brand, never be afraid to ask others around you for feedback. Sometimes, an outsider’s perspective can shed some much needed light onto your ideas. Similarly, segmenting your lists into two groups and testing out different subject lines provides you with hard data about what which subject lines resonate best with users. Discovering what works best with the people whose opinions you value most (your users’) is incredibly important.

Content: Visuals and Copy

Images speak louder than words, and this holds true with any successful email marketing strategy. In general there should always be more visuals than copy in an email. Users don’t want too much to read, they want to be able to quickly skim easy-to-digest content and have a full understanding of the central messaging. If you have a lot of content to offer your audience surrounding a particular subject addressed in your email, direct users to a landing page on your website where they can read the rest or review the full article. Don’t contain it all in the message.

A good portion of the copy used in your emails should be in the CTA. In every email, there is an action that you want recipients to take. Whether it’s “Buy Now,” “Request A Quote,” “Download Now,” or “Read More,” if the messaging is too wordy, the CTA will get lost. Instead, make sure these buttons are vibrant and prominent in comparison to the rest of the message, while still fitting with the design theme. Any CTA is a major component of your core-messaging, so if you aren’t concise with the rest of your wording, it may go overlooked.

Since images are vital to the success of an email marketing campaign, you want to make sure they are loading appropriately and quickly for users. Use a file optimizing tool to ensure images load efficiently. If users are waiting for an image to load, they’ll likely skip to the next email or delete the message. That being said, sometimes technology is faulty or an email service provider requires users to choose to see images and as a result images may not load. If you include relevant image alt tags on the visuals you include, users will have at least some context as to what the visuals are intended to be if they aren’t appearing right away. This little effort can go a long way with providing a good user-experience for recipients.

Recently, more and more companies are experimenting with the inclusion of GIFs in their email campaigns. Sometimes, this can be a challenging feat because not all email platforms will load them correctly, or they will load only the frame of the GIF instead of providing users with the full effect. If you’re considering utilizing this type of visual in your emails, thoroughly test it on a variety of platforms, and if it’s going to be frozen on one particular frame, make sure it’s an image that’s able to stand alone and still give users a complete understanding of what the content is about.

Gif in Emails

Photo Credit: Jason Rodriguez

Optimization for All Devices

Long gone are the days where all users accessed their inbox from the same email platform on their desktops. Today users are connected to email through smartphones, tablets, desktops, with a wide range of devices to choose from within those general categories. The way one person views an email isn’t the same way another person does, so to ensure that accessibility isn’t jeopardized for any users, a responsive design email is typically the best solution. This way all recipients on nearly every device and platform imaginable have a user-friendly experience with your email and are able to view it as intended. If you aren’t using a responsive design, investigate what devices the majority of your users are on, and ensure that the email is tailored to those functionalities and set up for that platform.

In today’s era of being constantly connected to the internet, the majority of users are on mobile – regardless of vertical. This actively growing audience is on-the-go and expects the brands they engage with to understand that. Clickable items on a mobile device should be optimized for a touch screen thumb—not a mouse—and shouldn’t require the user to do any extra work (zooming in or zooming out) to view the images in the message.

While you can focus on a certain group of users, ideally, you should be optimizing your email campaigns for your entire audience—which means whatever device they are checking their mail on. Litmus is a tool that allows you to see how your email would render on multiple devices and platforms before you send it. Give it a look through before you launch any email campaign.

BFM Email on iPhone

Personalization

Content you provide users with through email initiatives should be relevant and provide significant value. Marketing to the user as an individual and using personalization no longer needs to be exemplified by addressing them with first and last name. Similar to a conversion funnel, an email funnel allows you to target users with more specific content as they show signs of progressive interest and come closer to becoming a customer.

If a user is in your email database after signing up for your newsletter on a specific blog post, you can segment your lists based on relevant content that they have demonstrated interest in. By personalizing emails in a step-by-step process based on relevance, the effectiveness of your messages will be much greater as the content is related to what initially caused them to interact with your brand.

Perhaps you have a newsletter sign up on your blog, and after reading an article on email marketing the user provides you with their contact information. Sending them a follow up email that addresses logo design will not fulfill their needs, and will seem arbitrary given their reason for signing up. Instead, set up a specific email funnel for users within that group. Send them a whitepaper that goes into further detail about email marketing, and if they open email they move further down the funnel, where they’ll receive another email providing them with content that makes sense given their latest read.

Effective Email Marketing Strategies

Email marketing is one of the most effective ways to streamline communications with a specific audience. Regardless of industry or whether a company is B2B or B2C, this strategic marketing approach can garner immense results for brands if executed correctly. Utilize our best practices with every marketing campaign to help reach your users and foster business growth.

 

Sitecore vs. Magento: A Detailed Website Platform Comparison

sitecore-vs-magento-comparison

When it comes to website development platforms and content management systems, there are a lot of options currently available on the market. Depending on your brand’s industry, the type of products you sell, the services you offer, or even the general size of your business, certain platforms may be better suited for your needs and for achieving your business objectives.

Sitecore and Magento are two very different platforms that are used by many businesses in many different verticals on aglobal scale. Both are considered the gold standards amongst their respective competitors. While comparing the two is like comparing apples to oranges—their feature sets are incredibly different—they do have some shared similarities.

Sitecore is undoubtedly the leader in website and marketing automation, but when it comes to ecommerce, Magento takes the cake. Above all, both of these platforms are powerful tools, empowering companies to have more control of their websites than ever before. However to utilize them efficiently, it’s important to find a knowledgeable partner that has experience working with these systems. To help you better understand the basics of each platform, and to identify which solution will be most aligned with your business goals, let’s explore some of the benefits of Sitecore and Magento:

Sitecore

Sitecore is a global leader in customer experience management, providing a state-of-the-art content management system (CMS) that optimizes the user-experience for each visitor to your site. The product allows organizations to control and own the content that is delivered to prospects through a highly integrated system, offering exquisite scalability options that can fulfil the needs of all organizations. Sitecore is an enterprise product that features all elements found in a traditional CMS platform, plus an array of innovative tools that create a unique experience.

Automated Marketing
Sitecore offers marketing automation that is far more advanced than any other content management system. With Sitecore’s automation marketing suite, you can integrate other marketing channels into your CMS so that you can serve your users with content that is relevant to their needs. You’re able to optimize content for specific individuals based on their interests and behavior, in order to provide a customized experience for each and every visitor to your site. By serving your users with content that they find most valuable, conversions and business growth will increase as well.

Built in Analytics User Data
The built-in analytics program for Sitecore is incredibly powerful and provides businesses with a lot of the key insights they need to know about their audience. High-quality data is automatically stored so that you can analyze it when you’d like and determine the best tactics and strategies to help move your brand forward. You don’t have to set up any sort of tracking in order to enable the Sitecore analytics suite either – it will automatically be activated.

sitecore-analytics-example
You can examine all aspects of each campaign or marketing initiative in one place, and use the built-in testing tools to determine what’s performing best and which initiatives are garnering the best results.

Highly Scalable and Configurable
Sitecore has extensive scalability options and endless customizable configurations available. You can truly make your website exactly how you need it to be in order to achieve your goals and reach your users. The tools within the system are all focused on generating engagement, and each one can be adapted to meet the unique needs of every business. You can choose functionalities that you are most familiar with, define utilities that you want to include, and select elements that you want to exclude. Each and every aspect of the site can be tailored to fit your needs.

Security
Since Sitecore is most commonly used by enterprise companies, the platform really reflects the much needed security measures that businesses of that size require in order to keep all their data safe. The security features of Sitecore are arguably one of the biggest reasons the platform is so helpful for businesses of all sizes. The privacy and security that the Sitecore CMS provides not only ensures that you have an incredibly secure site, but it also helps to instill trust from users in your brand.

Mobile Ready

sitecore-tablet-example
Today, reaching users through their mobile devices is becoming just as important for influencing consumer behavior as connecting with them while they’re sitting at a desktop. To reflect this large population of users, Sitecore delivers a completely mobile-optimized system for your company, which in turn provides the assurance that users can access your site from any device they choose, without sacrificing usability.

Magento

Magento is an open-source ecommerce platform, making it an excellent fit for businesses of all sizes that are selling their products online. The program has options that can accommodate all budgets, while still being flexible enough with features and functionalities that work well for large enterprise companies, where cost isn’t as much of a concern as it may be for some smaller businesses. Because of the core fundamentals of this type of solution, nearly every business can use Magento to help accomplish their brand’s objectives when it comes to ecommerce.

Payment and Shipping
Within the ecommerce space, the importance of payment and shipping is unquestionable. For the most part, your entire business can only operate when those two crucial functions are managed correctly. Every business has preferences and requirements with how they operate, and Magento allows brands to work with a wide variety of payment services and shipping vendors to make sure they have a solution that is tailored to their needs.

Highly Advanced Ecommerce

magento-example-ecommerce
Of all the platforms available on the market currently, Magento undoubtedly is the most advanced solution for ecommerce. The program offers features that you won’t find in any of its competitors, and has functionalities that make it easier for businesses to improve their online presence. The built-in aspects of Magento include features such as flexible coupons, promotional and tiered pricing, product bundling, and more. With most other platforms, you wouldn’t find these intricate and varied options available.

Many Extensions Available
Aside from what the program comes with “out of the box,” there are plenty of additional add-ons that can make for an even better user-experience. You can make the platform have everything you want it to, and craft a site that can do all that you need. There may be certain design elements or functionality add-ons that would be necessary given the industry your brand operates in, and with Magento you can always integrate new tools into the setup of your software.

Large Community for Support and Development

magento-example-classes
Quite possibly one of the biggest benefits of Magento is that there is an immense community for support and development at your disposal. According to data provided by Mainstreet Host, over 240,000 businesses use Magento for their ecommerce businesses, and approximately 800,000 developers are skilled in the platform globally. This number is still growing, making it easier for businesses to connect with others that are familiar with the system, enabling more and more opportunities as you become more knowledgeable with it.

Flexibility
Magento has plenty of scalability possibilities throughout the platform so that businesses can facilitate the specific user experience that they want their customers and potential customers to have. You can control the way that your site is managed so that you’re selecting a method that works most effectively for your brand. The flexibility with the program also allows room for business growth in the future. As your business changes, you can easily make the necessary alterations to your site to reflect that.

Mobile and SEO friendly
The platform uses a responsive design to ensure that your website is easily accessible from any device that your users access your website from. Whether it’s an iPhone or a tablet, the way you intended your website to appear for your customers is exactly how it will look. Websites that don’t use this type of design, or don’t create a mobile-optimized version, often miss out on potential sales because they aren’t providing a positive user-experience and the overall usability on the site is too difficult to navigate. Aside from ensuring your users are top priority, Magento is SEO-friendly too, keeping in mind how search engines read websites throughout the entire foundation of the design.

Sitecore vs. Magento: Understanding the Basics

Sitecore and Magento are truly the gold standards in their respective markets. Both platforms are highly scalable and customizable, have room for a number of available integrations, and are optimized for mobile and search engines. Both are great options for content management systems with different specialty areas, and selecting which one is right for your brand comes down to the core needs and objectives of your business. Ultimately, with both systems it’s crucial that you find a knowledgeable partner that is experienced with this type of website development to help you set up your CMS and maintain it for your business as your needs change.

How a Homepage Redesign Improved Our Conversion Rate by 42.9%

Blog - Redesign Homepage to Improve Conversion Rate

Recently we underwent a complete redesign of Web Designer Vip Media’s homepage layout. We needed an updated look that gave visitors a better idea of what we do as a full-service digital agency, and showcased some of the work that we have completed for our clients. However, redesigning your homepage is a risky move. We wanted to engage our audience, but not at the cost of losing potential customers. So what did we do?

The Goals

Increase Engagement

We wanted to highlight our client work a little better than our old homepage. It was a very basic format that gave little insight to support our claims of being a full-service agency. It just wasn’t interesting, and it didn’t provide as much value to people who were coming to our site to learn more about what we do as we would’ve liked.

Rather than just displaying pictures of a client’s redesigned website along with a bulleted list of the services we provided, we wanted to present the information more like a case study. This would give visitors an interactive and detailed view of what each client was specifically looking for, what we did to help them, and the overall results.

Increase Conversion Rate Optimization

Naturally, we also wanted to increase our conversion rate while providing a unique experience to visitors. We wanted to create content surrounding our calls to action that would lead a reader naturally through the buyer process. In terms of wording, our CTAs remained exactly the same. We simply wanted to design content and media surrounding those buttons that would make people willing to request a quote from us as they navigate our site and learn more about us as an agency.

homepage layout - old header

The Changes

1. Header

Originally, our header image at the top of the fold was very static and very basic. It didn’t move or do anything interactive, but it showed a few client names on a couple of different devices. It didn’t offer a lot of information, or engage users in any way.

Our new header animation pretty much shows the same things as the old one, but now it is a 5 second animation that highlights a few of our clients and examples of our work. It is much more visually enticing, and allows users to click on any of the projects shown to learn more about the work the client does and what we did to help that specific customer achieve results. The header now ties seamlessly in with the client items that we included below it, allowing the information to be presented naturally to visitors as they navigate the page.

homepage layout - new header
2. Write Up Portfolio

We also created a new section specifically to showcase client work. This is where we made the most changes from the original homepage. Before it included one long write up about the services we provide, with 4 static images to illustrate some of our finished products. It was very straightforward in simply showing users “what we do.”

The new section allows you to select a client and look through about five images that highlight what we did for their project. This ranges from a long scroll of their website homepage, mobile examples, infographics, social media campaigns, and logo designs to get a better sense of the assignment as a whole. This was essential to show our audience that we are more than just a website design company, and that we are truly a full-service digital agency.

This new section allowed us to include a lot of new imagery surrounding 9 of our clients from diverse industries. We collaborated with our account directors on those respective projects to ensure that the information we were displaying was reflective of the project itself and the work that had been accomplished. Now we have a module that discusses exactly what the client needed, why they came to us, and how we helped them by providing audiences with tangible evidence and results to show that our work achieved results instead of just telling. The write ups are a little bit broader and more holistic than before and they make a point of focusing less about what we do, and more about what we delivered to our clients.

homepage layout - new portfolio

The Test

We roped in multiple developers, designers, and information architects to handle this project, and everyone shared the opinion that our new page definitely looked better. However, you always run the risk of releasing something that looks fantastic, and having it hurt your overall sales because it just doesn’t perform as you’d like it to. We wanted to make sure that we prevented this, so we moved forward by testing it to make sure that the changes we made were right for our brand. Our main focus was to make sure that users were still engaging with our homepage and that there was no negative impact on our conversion rates – so we chose these as our two metrics to focus on for the duration of the test.

We decided to do a split URL test, meaning we basically built out a second home page with the new design on a new URL, while keeping the old design live. We used Visual Website Optimizer to split all traffic that was trying to get to our homepage in half, with our audience going one of the two options. No matter how users reached our homepage, the test split the traffic 50/50 between the old page and the new variation and locked users into the variation they were sent to for the duration of the test.

The Results

Engagement

We keep the test running until we achieved 98% statistical significance so that we could be sure that any percentage changes we got were as accurate as possible. By the time we reached 98% statistical significance, we found that the new homepage design increased engagement 12% over our current layout. This told us that the new design not only looked better in our opinion internally, but that our target audience was also engaging with it more and was likely agreeing with the conclusion we had come to as well.

Conversion Rate Optimization

While an increase in engagement rate is certainly a good thing, it doesn’t necessarily mean that our audience is converting more often – which was a huge concern for us. However, we were really sure the new design worked once we saw that the test had our conversion rate increasing by 42.9%. This meant that all of the time and effort that was put into the homepage was worth it – not only did it look better but it was also going to help us to convert more potential customers that came to our site. With these new design changes, we could anticipate significant growth in our conversions with the new homepage.

Search Engine Optimization

When we were writing new content for the updated client section of our new homepage design, we didn’t really take search engine optimization into consideration. For this redesign SEO was certainty important, but it wasn’t necessarily top of mind. Our main objective with the new content was to write natural content that gave a holistic look at what we did for clients, showing data and building trust among our audience in the process.

However, after the redesign we saw the organic traffic to our homepage increase by 15%. This highlights the idea that when you’re building a website that is user-centric and brand-first, it not only conveys the essence of your brand – it can actually help to increase your organic traffic and keyword rankings as well. If you are thinking about the experience of users on your site rather than focusing on ranking for specific keywords, often relevant keywords surrounding your business will increase naturally.

homepage layout - Baldor
When considering a redesign for the homepage layout of your website, it is important to test and monitor if the changes you are making are right for your business. We didn’t alter anything about our CTAs or the process of converting, but we changed the content surrounding it. When you build a page that does a better job of saying who you are, what you do, and how you provide that to your clients, you will see a range of positive results. By creating a page that was more reflective of a higher-end brand, we gave our audience a better idea of what our business is capable of and as a result our redesign increased engagement, conversions, but most of all, trust in our brand.

The Complete Guide to Mobile App UX Design and Development

Best Mobile App UX

Designing a mobile app and designing a mobile website can have some overlapping similarities. A lot of the best practices such as usability, cohesiveness, and conciseness are all still incredibly important, and companies should be employing them regardless of the platform they are creating. However, there are still some important design elements that stand out when creating a mobile app. Here are some of the most important design and development features that will create an optimal experience for your users, and continued success for your business.

Consider Operating Systems

Designing the functionality of a mobile app will largely depend on the operating system you choose to build it on. Each mobile user has their own device of choice that they prefer to use, so each mobile app has to be adaptable to various operating systems. When you think about programs like Gmail or Instagram, they appear slightly differently depending if you’re accessing the apps from an Android device or from an iPhone. That being said, the overall feel shouldn’t be drastically different, but it should appeal to the unique features that those devices may have. Certain navigational patterns are native to certain devices. For example, if you’re trying to delete something on an iPhone, the natural instinct is generally to slide your finger across the screen. Think about what’s intuitive for each device as far as general actions that the user needs to take while using your app. Whatever those actions may be, the design of them should reflect the intuitive action that is associated with that operation system.

mobile app ux - operating system

Optimize Interaction for Touch

Keep in mind that users will be interacting with your app on a mobile device, not a desktop. This requires taking steps to optimize the platform for touch rather than a mouse. You want to limit the amount of hand movements and actions a user has to go through in order to accomplish a task or find information. You also want to prevent them from having to use two hands at any point in the navigation. Consider this when determining button placement, and creating long and scrollable pages instead of burying content deep within a bunch of tabs. Using “hamburger menus” can be a useful technique to organize content in a way that is recognizable to app users. You want your app to be an easy experience for your audience, and consolidating your information will prevent them from having to switch hands too often, or get distract from what the app is actually offering.

mobile app ux - sizing

Battery Life

You always want to be considerate of how much your mobile app is going to cost a user in terms of bandwidth. You want to make your app engaging and purposeful, while keeping the design streamlined and simplified. You don’t want your app to eat up the battery life of your audience, or else they won’t want to use it. So design an easy and simple platform with all of the essentials needed for the app to be a success. However, get rid of any unnecessary animations, and lose any background activities that just don’t need to be there. This will help people get exactly what they came to your app for, without it disrupting the rest of their mobile experience.

Rewards for Click Actions

An app user has the expectation that their phone will respond quickly and efficiently to any action they try to do, so you want to make sure that your platform meets those expectations. You want to reduce the amount of clicks it takes to complete a certain action, but for each of these actions, you need to give the user some indication that something is being accomplished. For each of these actions such as clicking a button, liking something, sharing something, or refreshing a page, there should be some sort of response or feedback. These act as a reward or indication that the app recognizes something is being done, and the user can understand that an action is happening. A change in color, a glow, a noise, or an animation can serve as the equivalent of a click or a hover state on a desktop. Apps like Snapchat have the dancing ghost logo, and Twitter has a pinwheel that indicates when a page is being loaded to show users that what they are trying to do is actually being recognized. These are all little techniques that can help make the user experience natural and easy to understand.

mobile app ux - loading

Focus on Intuition

Instead of building a platform within the standards of web browser, a mobile app design has to depend on the guidelines of the operating system it is created on. An app should intuitively be able to adapt to the different size screens of the same operating system so that it works for all users, and the navigation patterns should be fairly identical across all platforms as well. There should be a sense of familiarity to the interactions and functionality of your app. There has to be a clear design pattern for architecture so that it is intuitive enough for first time users and still interesting for returning users. This can get challenging across different operating systems as what is a native action to Android, may not be native action to iOS. However, a universal design technique you can include is a natural path for the users to take. Place controls near the element that they will control, like an arrow or call to action that is in the proximity to show association between the two. This shows the audience that one interacts with the other and it makes sense. From the moment a user opens your app, the entire experience should be intuitive and logical in relation to how other mobile apps function. These small design techniques can be the defining factors that make that happen.

Aesthetics

When it comes down to aesthetics, there are a lot of similarities between mobile app best practices and those of mobile websites. You have to create an experience for the user that is practical for the size screen they are using. High resolution images are a must, with proper sizing in relation to the rest of the content on the page. There also needs to be large typography, with proper line height and letter spacing that allows users to consume the content from at least arm’s length. You want to avoid pinching and zooming as much as possible, so present the information to your audience in a clean and clear way that they can enjoy without having to work too hard for .

The Complete Guide to Mobile App UX Design and Development

Best Mobile App UX

Designing a mobile app and designing a mobile website can have some overlapping similarities. A lot of the best practices such as usability, cohesiveness, and conciseness are all still incredibly important, and companies should be employing them regardless of the platform they are creating. However, there are still some important design elements that stand out when creating a mobile app. Here are some of the most important design and development features that will create an optimal experience for your users, and continued success for your business.

Consider Operating Systems

Designing the functionality of a mobile app will largely depend on the operating system you choose to build it on. Each mobile user has their own device of choice that they prefer to use, so each mobile app has to be adaptable to various operating systems. When you think about programs like Gmail or Instagram, they appear slightly differently depending if you’re accessing the apps from an Android device or from an iPhone. That being said, the overall feel shouldn’t be drastically different, but it should appeal to the unique features that those devices may have. Certain navigational patterns are native to certain devices. For example, if you’re trying to delete something on an iPhone, the natural instinct is generally to slide your finger across the screen. Think about what’s intuitive for each device as far as general actions that the user needs to take while using your app. Whatever those actions may be, the design of them should reflect the intuitive action that is associated with that operation system.

mobile app ux - operating system

Optimize Interaction for Touch

Keep in mind that users will be interacting with your app on a mobile device, not a desktop. This requires taking steps to optimize the platform for touch rather than a mouse. You want to limit the amount of hand movements and actions a user has to go through in order to accomplish a task or find information. You also want to prevent them from having to use two hands at any point in the navigation. Consider this when determining button placement, and creating long and scrollable pages instead of burying content deep within a bunch of tabs. Using “hamburger menus” can be a useful technique to organize content in a way that is recognizable to app users. You want your app to be an easy experience for your audience, and consolidating your information will prevent them from having to switch hands too often, or get distract from what the app is actually offering.

mobile app ux - sizing

Battery Life

You always want to be considerate of how much your mobile app is going to cost a user in terms of bandwidth. You want to make your app engaging and purposeful, while keeping the design streamlined and simplified. You don’t want your app to eat up the battery life of your audience, or else they won’t want to use it. So design an easy and simple platform with all of the essentials needed for the app to be a success. However, get rid of any unnecessary animations, and lose any background activities that just don’t need to be there. This will help people get exactly what they came to your app for, without it disrupting the rest of their mobile experience.

Rewards for Click Actions

An app user has the expectation that their phone will respond quickly and efficiently to any action they try to do, so you want to make sure that your platform meets those expectations. You want to reduce the amount of clicks it takes to complete a certain action, but for each of these actions, you need to give the user some indication that something is being accomplished. For each of these actions such as clicking a button, liking something, sharing something, or refreshing a page, there should be some sort of response or feedback. These act as a reward or indication that the app recognizes something is being done, and the user can understand that an action is happening. A change in color, a glow, a noise, or an animation can serve as the equivalent of a click or a hover state on a desktop. Apps like Snapchat have the dancing ghost logo, and Twitter has a pinwheel that indicates when a page is being loaded to show users that what they are trying to do is actually being recognized. These are all little techniques that can help make the user experience natural and easy to understand.

mobile app ux - loading

Focus on Intuition

Instead of building a platform within the standards of web browser, a mobile app design has to depend on the guidelines of the operating system it is created on. An app should intuitively be able to adapt to the different size screens of the same operating system so that it works for all users, and the navigation patterns should be fairly identical across all platforms as well. There should be a sense of familiarity to the interactions and functionality of your app. There has to be a clear design pattern for architecture so that it is intuitive enough for first time users and still interesting for returning users. This can get challenging across different operating systems as what is a native action to Android, may not be native action to iOS. However, a universal design technique you can include is a natural path for the users to take. Place controls near the element that they will control, like an arrow or call to action that is in the proximity to show association between the two. This shows the audience that one interacts with the other and it makes sense. From the moment a user opens your app, the entire experience should be intuitive and logical in relation to how other mobile apps function. These small design techniques can be the defining factors that make that happen.

Aesthetics

When it comes down to aesthetics, there are a lot of similarities between mobile app best practices and those of mobile websites. You have to create an experience for the user that is practical for the size screen they are using. High resolution images are a must, with proper sizing in relation to the rest of the content on the page. There also needs to be large typography, with proper line height and letter spacing that allows users to consume the content from at least arm’s length. You want to avoid pinching and zooming as much as possible, so present the information to your audience in a clean and clear way that they can enjoy without having to work too hard for it.

Tips for Improving Your Brand’s Website

Atomic-Website-Design (1)

Creating a website is hardly a simple task. It requires extensive planning, intricate design and development work, and the right team of skilled experts to make it all possible. Each and every website is different because all brands have varying objectives and unique needs that they need to fulfill. That being said there is no “one size fits all” website design for brands that really want to use their online presence to promote business growth.

Our approach to design is often unique to each project’s requirements and scale. In the case of larger website projects, we have found that scalability, flexibility, and maintaining a consistent brand style across a large number of pages – often 10,000+ present some of the biggest logistical challenges.

An elegant solution to this is to follow an atomic design process. This is a much more modular and granular approach to website design and build. Rather than designing pre-set page templates and layouts, atomic design is the design of building blocks or content modules that can be added, duplicated and moved within a set of defined rules to create unique pages that work for each type of content and page on a site, while keeping it on-brand.

The atomic design methodology is broken down into 5 distinct phases of website design:

Atoms

In scientific terms, atoms are the basic building blocks that together make up matter. When you translate that over to a website design methodology, they serve a similar purpose. Atoms act as the basic building blocks for all of your website design efforts. While they aren’t design elements that can stand alone, together they create different elements that are used throughout your website’s layout.

Style-Guide-Example

In atomic website design, atoms serve as the starting point for all parts of your website design project. Without clearly creating and defining certain design elements, your project would lack consistency and cohesiveness. This holds true especially for projects that encompass an extensive amount of pages. Without defining basic design elements such as font on mobile or a paragraph style for section headers, it would be difficult to not only design but edit different pages as you continue through the design process. Atoms can include any of the following:

  • fonts
  • color schemes
  • buttons
  • form fields
  • logos
  • inputs
  • labels

When following this methodology, a lot of designers create their atoms and compile them in a unique style guide. This holds all of the essential atoms you need so that you can pull pieces of each as you start the bigger design elements. Aside from selecting color palettes, or determining what all paragraphs would look like on your pages, designers have to think about the mobile and desktop versions of each as well.

Molecules

In chemistry, molecules represent the smallest part of any chemical element, and are made up from atoms combined together. Similarly, with the atomic design process, molecules are design features that are made up of the basic building blocks defined in the style guide—the atoms.

To better grasp how a molecule would be created in a website design, think about a simple search form. You may combine a button (atom) with the appropriate input (atom) and label (atom) to create a full-functioning search bar (molecule). Those items (the button, input, and label) together create something that is incredibly useful and essential to the functionality of the site, however if they were to act alone, they wouldn’t be as valuable.

Organisms

Organisms are groups of molecules together. What makes these organisms different from a molecule is that there are several of them, allowing the complexity to reach a new level. In website design, organisms are several molecules combined together on a section of your page.


When you think about the masthead at the top of your homepage, you can compare that to molecules combined together to form an organism. On your masthead you likely have your navigation, your search bar, and your logo all together to help your users navigate your site easily. Each of those three features could be used alone if they had to be (molecules). However, if you were to break them down even more, they likely wouldn’t stand alone, they would simply be the basic building blocks necessary to help create the other functionalities of your site (atoms).

Templates

The next phase doesn’t align as closely with chemistry as the previous sections have. Templates are created by putting together all of the organisms to create a website page. This provides you with a much deeper understanding of what the design and page will look like once it’s completed and live.

Template-Example

For the most part, templates are created to show structure and layout—not the specifics of what content will actually be on the page. You can see things like sizing and dimensions, but not how the actual content would fit in. Templates are designed to give a general idea as to what to expect when your site is live, and show how all of the pieces will come together to create a functioning page.

Pages

Very similarly to templates, pages are created to give an even more realistic outlook onto what each page will look like. Often there will be placeholders (ex. “content goes here”) and some imagery to provide a vivid sense of how the page will function.

Pages_Example

Since this phase offers the most realistic and accurate depiction of what is to be expected once the website is live, this section is essential for testing and review. You can fully see how content will appear, how the site will function, how images will look next to each other, how text and photos can come together, and how the overall flow of the website and each page will appear. From here, you can make any edits necessary if you’re finding that certain functionalities seem off and the design isn’t supporting your needs as originally intended.

Scalability and Consistency

The best part of this type of website design is that you’re able to lay out exactly what to expect as you move from each design element to the next. By using the building blocks initially created together to create more complex systems within your interface, you can effortlessly focus on scalability and consistency, ensuring your project is completed to serve your users in the most cohesive and user-friendly way possible.

Social Media Brand Strategy: Tips for a Consistent Presence

social media brand strategy

The Internet and digital marketing is continuing to explode and continues to be a leader when it comes to generating and analyzing marketing ROI. It comes as little surprise then that most businesses need to make it a major priority to own social media channels for their business. Still, with thousands of businesses and startups creating social profiles every day, how can you stand out from the competition and create a consistent presence for years to come? There are a few key factors for maximizing your potential, creating consistency, and long term growth from your social campaigns.

Brand Voice

How do you want or think your company is perceived? Are you witty and funny? Are you reserved and thoughtful? Will you respond using we or I? Not every company is the same and that’s what makes your brand unique and stand out amongst the rest. Convey a brand voice on your social media channels that reflects who you are as business and helps your audience form an emotional connection with your business while keeping it consistent throughout the channels you choose. Remember, there’s no right or wrong way, as long as it’s consistent.

Consistency

While we’re on the topic of consistency, its essential that you remember to be consistent with everything you do on social media in order to clearly define your brand identity across all channels. Own a color or certain look and feel, and be sure it’s present across all of your social media platforms. How your audience feels about you and your brand should be the same feeling that is portrayed on your profiles. For instance, we can all associate red with the Target brand – and they totally own it through the imagery they feature on their accounts!

Target FB 1

Target Twitter 1
This is true for B2Cs like Target, but also for B2Bs like our digital agency! The CEO & Founder of Blue Fountain Media had a vision that our branding and overall legacy was to create a feeling of calming water and azure scenery. As a result, we work hard to keep this type of branding prominent across our social media channels; it’s how we want people to remember us!

Blue Fountain Media Facebook

Blue Fountain Media Twitter

Tagline

That’s your tagline and you’re sticking to it!

Do you have a phrase or tagline? Think: “Redbull gives you wings” or “I’m Lovin’ It!” If you do, those should be on ALL of your social profiles as well.

Response

When responding to the feedback or comments of your followers make sure to keep your responses similar across channels. Everyone has his or her preferred social channel, and regardless of which one they are active on, the voice should almost appear as if it is one person saying it. Whether they follow you on Facebook or Twitter or both, if you reply, keep your tone the same.

Educate

Educate your audience and always remind them why they follow you in the first place. Is it because you’re the first to know about a niche topic? Do you offer top-notch career advice? Do you always have sales and promotions for followers? Whatever it may be, provide audiences with lots of valuable content that keeps them up-to-date on everything they need to know.

Your audience will never forget or “unfollow” the brand that keeps them in the know. And no, not just about what YOU can offer, but also for the knowledge you spread to users on topics in which they are truly interested. Your ultimate focus should always be to provide users with a real value.

Pretty Things

We’ve all seen a million articles about the importance of color and how aesthetically appealing imagery can work wonders on the human brain, how it can make us feel, and how it can boost memory. Yes, even brands that cater to the more serious types of audiences can portray information in a pleasing manner. Make sure your visuals are top notch and watch the engagement and reach of your posts consistently achieve impressive results.

Pretty Custom Imagery

Cross Reference

Let users know that your brand is on other social channels, and why they should be following you on those platforms too! Although your message and branding is the same across channels, maybe you update your employment opportunities on LinkedIn, or hold contests on twitter. Let them know!

On that note, run the same campaign on multiple different channels! Don’t worry about it being “too much” because remember, not every person is on every channel at all times. People have their preferences, so don’t miss out on reaching users with your newest and greatest campaign because you didn’t want to run it on all social media channels.

Don’t Neglect

And last, but most importantly, don’t neglect your social media profiles. We know you’re busy, everyone’s busy, but you need to actively update your social channels with new content whenever possible. No, not everything has to be brand spanking new. Remember to repurpose that amazing content that you have, not everyone saw that insightful article you wrote in the beginning of the year, so reuse it!

– See more at: http://www.bluefountainmedia.com/blog/social-media-brand-strategy-tips-for-a-consistent-presence/#sthash.8WSOjab9.dpuf